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Tom's Ford

Keyport, NJ

4.9
776 Reviews
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200 Highway 35

Keyport, NJ

07735

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Showing 776 reviews

February 15, 2017

Love everyone at Toms Ford I feel like the spokesperson for Toms's Ford. I have been going there for 20 years. They always get me into the Explorer of choice. Bill Gaffey is so More

by Sue Pomeroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Gaffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Nusbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
Feb 16, 2017 -

Tom's Ford responded

Sue, thank you for leaving this absolutely fantastic review! We appreciate your continued patronage and loyalty over the past 20 years. Bill and Scott are both integral team members and they will be thrilled to hear about this review. We look forward to working with you again to get you into your next Explorer!

January 26, 2017

5x winner! Just came home with my FIFTH Ford Explorer from Toms Ford. They make it easy and painless. That's why we keep going back. Ken Gann was our sales rep t More

by Lisa L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charley Schaub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Nusbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2017 -

Tom's Ford responded

Lisa, thank you so much for your kind words and continued support of our dealership. Here at Tom's Ford we truly value customers like you. We look forward to doing business with you again in the future.

January 14, 2017

NC Review Debbie Wagner was great!! She was recommended to me by a friend. I put off buying a new car for years since it is typically at painful process. I was More

by JJR1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2017

Great experience This was my third lease with Ford and we dealt with Ken Gann each time. Ken always makes us feel comfortable and confident that ford was the right ch More

by RobinZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2017 -

Tom's Ford responded

Thank you for the five stars, Robin! We so appreciate your compliments to Ken. Your loyalty does not go unnoticed.

December 20, 2016

Great dealership Always a pleasure dealing with the staff . I have been buying my explorers at Tom's for years. Ken always goes above and beyond . I would never go any More

by Midtown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrico Cuzzi
Dec 21, 2016 -

Tom's Ford responded

Thank you for the five stars! We appreciate your continued loyalty to our dealership.

December 07, 2016

I bought a 2016 explorer sport and had work do to my 2004 f1 Debbie was my sales person and she is very schooled up on the cars she sells if it wasn't for her I won't even look at the service department they fix More

by Sport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cat trembled service manager
Dec 08, 2016 -

Tom's Ford responded

Thank you for the five stars. We so appreciate your loyalty to our dealership. Come back and see us soon!

December 07, 2016

Best car buying experience From the moment we arrived at Toms Ford we were treated like we were there best customer especially by Debbie Wagner our sales rep. She was able to li More

by Karen154
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2016 -

Tom's Ford responded

Karen, thank you for the five stars. It is great to hear that Debbie provided you with the top notch service all of our customers deserve!

December 02, 2016

Place I can trust I know when I leave my vehicle at Tom's Ford it is in good hands they do everything they can to make sure you are happy. I leave know great work was More

by Andrew Burgess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cat green team
Dec 05, 2016 -

Tom's Ford responded

Thank you so much for this positive review, Andrew! We appreciate you sharing your experience and look forward to serving you again soon.

November 28, 2016

Total Package My car "died" while delivering food / supplies after Hurricane Sandy. I needed a car ASAP. I walked into Tom's Ford to "look around". The receptioni More

by FabRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal & Vito in service department. , Enrico Cuzzi
Dec 05, 2016 -

Tom's Ford responded

Thank you for sharing your experience! We are glad that Tom's Ford was able to come through in a pinch and treated you well! We look forward to earning more stars in the future!

November 11, 2016

Excellent Sales and Service Toms FORD sales and service staff have been very professional, helpful and a pleasure to work with. My sales person, Rod Anderson always goes the extr More

by Mike117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito and Denis
Nov 14, 2016 -

Tom's Ford responded

Thank you for the excellent review and your positive feedback, Michael! We are so happy to hear that both our sales and service teams make each and every experience with our dealership a great one. Your recommendation is the highest compliment, and we look forward to serving you for years to come!

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