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Tom's Ford
Keyport, NJ
777 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 777 reviews
July 22, 2020
The service area is excellent. I had the pleasure of working with Lori, whose smile and personality can brighten up anyone's day. Overall, very professional, clean, and friendly. Would highly recommen working with Lori, whose smile and personality can brighten up anyone's day. Overall, very professional, clean, and friendly. Would highly recommend. More
by Scully72
Employees Worked With
July 16, 2020
Have been going to Tom’s Ford for every service since we purchased our F150 in 2016. Consistently provides outstanding and professional service. We love them!!!! purchased our F150 in 2016. Consistently provides outstanding and professional service. We love them!!!! More
by Nancy and Charles
Employees Worked With
Lori Vona
July 12, 2020
Have been a long time customer. I’ve had six cars and will be back for the seventh. The sales team is great as is the service. Debbie and Charlie were great helps. will be back for the seventh. The sales team is great as is the service. Debbie and Charlie were great helps. More
by Fdny153
Employees Worked With
Debbie Wagner
June 20, 2020
I have worked with Marc Brennan numerous times and always walk away more than satisfied with the experience. Thanks Marc and Scott Nussbaum for another great experience. walk away more than satisfied with the experience. Thanks Marc and Scott Nussbaum for another great experience. More
by Eaoconnor5
June 13, 2020
I have been purchasing or leasing cars from Toms Ford for 20 years and the only saleman I will go to is Gerry Donaghue. Gerrys expertise makes car shopping the most comfortable experience. I would never use 20 years and the only saleman I will go to is Gerry Donaghue. Gerrys expertise makes car shopping the most comfortable experience. I would never use another sales person. More
by mcamillary
Employees Worked With
May 30, 2020
As a loyal customer of Tom's Ford, they were my first stop when looking for a pre-owned vehicle. Happy to say that Charley and Debbie worked with me to meet my price threshold and provided a great experi stop when looking for a pre-owned vehicle. Happy to say that Charley and Debbie worked with me to meet my price threshold and provided a great experience overall that I've continually received at Tom's Ford. I will be taking delivery of my new used car shortly! More
by cat
May 23, 2020
From my first contact with Toms Ford the process of purchasing a new truck was seamless and quick. Each person I dealt with was knowledgeable and understanding... from Monica who took my initial inquir purchasing a new truck was seamless and quick. Each person I dealt with was knowledgeable and understanding... from Monica who took my initial inquiry into a new truck .. to John who was a fantastic salesman .. extremely knowledgeable and one of the most patient salespeople I have ever dealt with .. John was able to get me the truck i desired in record time and my wife couldn’t have been happier. John went way above anything he had to do in order to help me out and get me going... even when things happen that could not be planned for John was calm and amazing and got the job done with no worries ...also Andrea In the finance dept .. she was extremely efficient with getting all the paperwork together and having the answer to any question I would ask. She made online signing and agreements easy and efficient which was appreciated during these unprecedented time. Thank you Monica, John and Andrea. More
by John.stigler2020
Employees Worked With
John .. sales. Andrea .. finance , Monica Sienkiewicz
April 13, 2020
I called dealership to obtain a quote on a vehicle and I had a brief conversation with John who failed to fully assess my needs for a car. Still haven't received quote and it's been 2 days. had a brief conversation with John who failed to fully assess my needs for a car. Still haven't received quote and it's been 2 days. More
by Sailfish
Employees Worked With
John
March 04, 2020
Freat Experience I was very pleased with the entire process. My Ford Edge was towed to Toms Ford for repair. Shane Carney phoned me twice to update me and let me know I was very pleased with the entire process. My Ford Edge was towed to Toms Ford for repair. Shane Carney phoned me twice to update me and let me know the status. More
by mremini
Employees Worked With
Shane Carney
February 22, 2020
Great experience and very friendly staff Matt and Tom where wonderful thur the whole process even as I was waiting to get my truck would definitely go back where wonderful thur the whole process even as I was waiting to get my truck would definitely go back More
by Lgb98Mike
