Tom's Ford

I had such a great experience with Jazmin. She walked me through my car and i love it. Thank you Jazmin She walked me through my car and i love it. Thank you Jazmin More

Debbie and the rest of the team were able to get me a new Bronco - quick, efficient, and as always a great pleasure to work with! Bronco - quick, efficient, and as always a great pleasure to work with! More

Deb Wagner is a fantastic sales woman who is professional and a pleasure to buy a truck from. She was always available to answer questions and always greeted us with a warm smile. Glad to be part of the Tom’ and a pleasure to buy a truck from. She was always available to answer questions and always greeted us with a warm smile. Glad to be part of the Tom’s Ford family and can’t wait to make future purchases with Deb and Toms Ford. More

Knowledgeable staff, friendly staff and more than willing to answer all questions and concerns I had. The finance officer Arman was extremely thorough in explaining everything to me Overall it was a pleasa to answer all questions and concerns I had. The finance officer Arman was extremely thorough in explaining everything to me Overall it was a pleasant experience! More

Did a Really good job at working with me to ensure my needs were met when looking to find the right car. needs were met when looking to find the right car. More

I had an excellent experience with Tom’s Ford! Marc and John were great to work with, very responsive and they went above and beyond with answering any questions or accommodating any special reque Marc and John were great to work with, very responsive and they went above and beyond with answering any questions or accommodating any special requests that I had. This is a no hassle, low pressure dealership that I would highly recommend to friends and family. Was happy to make a deal with them and would definitely buy from them again in the future. More

Always an excellent experience with Debbie and the team at Tom’s Ford. Highly recommended! at Tom’s Ford. Highly recommended! More

Great service with Ken Gann even on New Year’s very knowledgeable about ford F150s Armand in finances was lightning fast! knowledgeable about ford F150s Armand in finances was lightning fast! More

I been dealing with Tom’s for since 2017 they are most honest and great service that I ever had with a dealer ship I would suggest everyone go there honest and great service that I ever had with a dealer ship I would suggest everyone go there More

I brought my 2022 Ford Explorer into the service area for a routine oil change and to be looked at, as it appeared that the transmission was slipping. I was informed the same day that my front driver side ax a routine oil change and to be looked at, as it appeared that the transmission was slipping. I was informed the same day that my front driver side axel was cracked and needed to be repaired. The part was going to be ordered and I was to be updated on when the parts arrived so I could bring my car back to the service shop. A full business day and half passed without a call. I reached out to the manager, to be told that he had a very long " to do " list on Monday and was not able to call me with an update (Strike #1). I proceeded to ask if I can have a loaner vehicle when my car is in the shop as its required for my job and family commitments . The service manager indicated that there were 19 people ahead of me waiting for a loaner. I asked if I can rent a car on my own and have Toms ford reimburse me, and was told that corporate offices needed to approve this. When I asked if he would proceed with the request, there was silence. I personally reached out to corporate that evening and was informed that Toms ford indeed could reimburse me for a rental car ( Strike #2) Lastly, when I entered my car, I noticed the oil life was not reset, neither was the oil change sticker, leaving me to wonder if my car even had the oil change I was told it had ( Strike #3). As a 30 year returning customer of Toms Ford and daughter of a Ford Employee for 30 years, I am ashamed at the poor quality of customer treatment when in a time of need. I will certainly not be returning to buy a new car when my lease is up on this one. More