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Tom Wood Volkswagen
Indianapolis, IN
426 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 426 reviews
September 28, 2017
Good purchase experience Kenny was very helpful and professional. He was knowledgeable about the models. Kenny answered all of our questions and provided good feedback. We Kenny was very helpful and professional. He was knowledgeable about the models. Kenny answered all of our questions and provided good feedback. We did not feel pressured More
by Jnk
Employees Worked With
Kenny Scott
September 27, 2017
Got exactly what I wanted with no hassle Kenny was great. He listened to what I was looking for and found it even down to the color I wanted. He did not try to push me into something I didn Kenny was great. He listened to what I was looking for and found it even down to the color I wanted. He did not try to push me into something I didn't really want. I would would definitely buy another car from Kenny. Brian was also helpful and made the financing/paperwork as painless as possible. More
by nb
Employees Worked With
Brian Carlson, Kenny Scott
September 27, 2017
My experience was very enjoyable and easy! The salesmen Matthew Weiper was more than enjoyable to work with. He made it very simple to make the decision to purchase the car. He did not push t The salesmen Matthew Weiper was more than enjoyable to work with. He made it very simple to make the decision to purchase the car. He did not push the car on me, rather he just gave me the facts about it and was very open and honest. Matt did an excellent job of relating and being open about the car. I would buy another car from Matt if I could! The only downplay on the whole situation was with the financing. I explained I did not want any extended warranty and they tried to sell it too much for my liking. Other than that it was nothing but a great experience! More
by nicecar
Employees Worked With
John Hiatt, Matthew Weiper
September 25, 2017
Great experience Alex was a great help. He was extremely knowledgeable and very informative to help me find the perfect car! Extremely friendly and I highly recommend Alex was a great help. He was extremely knowledgeable and very informative to help me find the perfect car! Extremely friendly and I highly recommend him for anyone purchasing a car. More
by Kat
Employees Worked With
Alex Green
September 22, 2017
Beautiful car and experience Thank you to Brian Carlson, Jon Dwyer, and Alex Green. After someone hit me head on, totaling my leased Tiguan, these guys went out of their way to he Thank you to Brian Carlson, Jon Dwyer, and Alex Green. After someone hit me head on, totaling my leased Tiguan, these guys went out of their way to help me understand how the lease will be settled and get me in a reliable car while they helped me get a car of my dreams. I will be a VW customer for the foreseeable future with this continued amazing service. Thank you all! More
by DElery
Employees Worked With
Brian Carlson, Alex Green, Jon Dwyer
September 21, 2017
Excellent experience! Brian Carlson, Greg Suskovich and John Pittman III were fantastic. They were very friendly, informative and professional. We recommend all three of th Brian Carlson, Greg Suskovich and John Pittman III were fantastic. They were very friendly, informative and professional. We recommend all three of them very highly. More
by Trowbridge
Employees Worked With
Brian Carlson, Greg Suskovich, John Pittman
September 20, 2017
Too long a wait I arrived at around 1PM Only wanted an oil change. Did not have appt. Only one service advisor at the counter. He seemed to be having technical di I arrived at around 1PM Only wanted an oil change. Did not have appt. Only one service advisor at the counter. He seemed to be having technical difficulties with a computer or printer. After about a 10 minute wait I was seen by this gentleman who took care of me. Car was done in a couple of hours and they called promptly. Other than the 10 minute wait, no problem. More
by Joseph E McDonald
Employees Worked With
Jon Dwyer
September 13, 2017
Efficient, Informative, Knowledgable I had a great experience at Tom Wood Volkswagen! Alex was extremely helpful in helping me find the perfect car with every feature I was looking for. H I had a great experience at Tom Wood Volkswagen! Alex was extremely helpful in helping me find the perfect car with every feature I was looking for. He made the process efficient and easy for me. He answered my questions honestly and wasn't pushing for a sale. More
by HappyBuyer
Employees Worked With
Alex Green
September 13, 2017
New Car The whole experience was very professional and Ken Scott was friendly and helpful. He worked with my wife and I and we were in a new car that we wante The whole experience was very professional and Ken Scott was friendly and helpful. He worked with my wife and I and we were in a new car that we wanted before we knew it. More
by David Brandenburg
Employees Worked With
Kenny Scott
September 12, 2017
Great experience! From the salesman (Rob) to the GM and Finance guy, I was SUPER impressed with my experience. I would recommend them to anyone. They stayed late, wor From the salesman (Rob) to the GM and Finance guy, I was SUPER impressed with my experience. I would recommend them to anyone. They stayed late, worked within our financial means, and were very friendly! More
by Jh2020
Employees Worked With
Antonio Fisher , Joe Jacobson, Sam Trezzo, Rob Pucci
