232 Reviews of Tom Wood Toyota - Service Center
It is a best place to visit for any kinds of Services.very Friendly and service work is quality plus prize is affordable. Much love. Services.very Friendly and service work is quality plus prize is affordable. Much love. More
Very professional, and explained problems in a way I could understand. Promised follow up and did so in one day. Will call today to schedule a day and time for repairs to be made. could understand. Promised follow up and did so in one day. Will call today to schedule a day and time for repairs to be made. More
The oil change reminder, and mileage sticker was not replaced in the front windshield. Inquired as to having a purchased air filter from your parts department replaced and was informed that there would replaced in the front windshield. Inquired as to having a purchased air filter from your parts department replaced and was informed that there would be a charge associated with this simple installation. As a repeat customer I would have expected, and appreciated this simple task being complimentary. The air filter was purchased based on the recommendation upon my last visit as needing to be changed or replaced. At the completion of this oil change it was not indicated that the air filter needed to be replaced. Which differs from the recommendation of my last visit in so much as the filter had not been replaced. However, a noise associated with the steering wheel was resolved with a dab of Grease at no charge. Which was greatly appreciated. Also, I was giving a price quote to replace two belts which was suggested would resolve a squeaking noise experienced upon starting the vehicle in the morning. The parts more specifically the belts seemed in line cost-wise, however the labor seemed a little exorbitant in price. More
They took me early and were before the time they quoted me and they were very courteous and polite and professional and very attentive and timely me and they were very courteous and polite and professional and very attentive and timely More
Mr. Coulbern was polite and professional and listened to my concerns about the car. The technician worked efficiently and I also got some recommendations for future service. my concerns about the car. The technician worked efficiently and I also got some recommendations for future service. More
I would recommend Tom Wood Toyota for service needs. That being said, for items that are not difficult to change yourself, do it yourself. They were going to charge me $63 to replace the cabin filter. I chan being said, for items that are not difficult to change yourself, do it yourself. They were going to charge me $63 to replace the cabin filter. I changed myself for $21. Took less than 10 minutes. $42 is a lot of money for 10 minutes of labor! More
A verbalized one hour wait for an oil/filter change turned into two hours. No updates given. Thank goodness I brought a book to read. turned into two hours. No updates given. Thank goodness I brought a book to read. More
First time in this dealership and Trey was attentive to my needs. Scheduled services completed and car was ready when promised. Prices and fees were reasonable. my needs. Scheduled services completed and car was ready when promised. Prices and fees were reasonable. More
It took 3 1/2 hours of my life to get my tires rotated and balanced, cooling system flushed and the car looked over for any needs. Andy Mohr never took more than 2 hours for anything they did. I was a and balanced, cooling system flushed and the car looked over for any needs. Andy Mohr never took more than 2 hours for anything they did. I was a first time customer who was forgotten. More
The dealership is okay, however, they are so busy, they do not take the time to really take care of your car. After leaving the dealership, I made a stop to eat, after that my car was completely dead, it w do not take the time to really take care of your car. After leaving the dealership, I made a stop to eat, after that my car was completely dead, it was not a big deal, the battery was really loose, they did not tighten it at all, they just left it loose, and I did it, no problem, however you take it to the dealer to avoid doing the work yourself. More