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Tom Wood Toyota - Service Center

Whitestown, IN

4.6
232 Reviews

232 Reviews of Tom Wood Toyota - Service Center

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April 20, 2022

The service staff were very helpful in getting my 4Runner repaired. The dealership was clean and the staff was very welcoming and responsive. More

by Ian A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Smith, Alberto Rodriguez, Trey Fields
Apr 20, 2022 -

Tom Wood Toyota responded

Ian, thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Tom Wood Toyota team. Drive safely in your Toyota 4Runner, and we hope to see you back!

April 05, 2022

Prompt and efficient service. Even checked out a possible problem and gave me a ‘no pressure’ suggestion if it happens again. More

by CClark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Goodson
Apr 05, 2022 -

Tom Wood Toyota responded

It's wonderful to hear you received the prompt and client-centric service we pride ourselves on. Thank you for the amazing feedback and for trusting Tom Wood Toyota with your auto needs!

April 01, 2022

We had a great experience- quick oil change and activities for the kids while we waited. Only wish there were snacks for them:) More

by Comptonbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez
Apr 01, 2022 -

Tom Wood Toyota responded

Thank you for coming to Tom Wood Toyota for your oil change! We appreciate this feedback and will keep it in mind moving forward. Have a great weekend!

January 14, 2022

I love doing business with you. You were always courteous helpful and efficient. Not only that but you got the best coffee in town. Looking forward to seeing you again very soon thank you for your help. More

by Eddhall38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez
Jan 14, 2022 -

Tom Wood Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Tom Wood Toyota team. Drive safely, and we can't wait to see you again down the road!

January 14, 2022

Good service department. They had my vehicle done within the set expectations. Friendly staff and comfortable waiting room More

by Cehrenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Zimny
Jan 17, 2022 -

Tom Wood Toyota responded

It's outstanding to hear we're meeting your expectations! Thank you for taking the time to leave some positive feedback about our team and our facilities, and we hope to see you at Tom Wood Toyota again down the road!

January 13, 2022

Barbara in service. Awesome. I’ve been very pleased with the service department at this dealership. I spoke with a sales person while I was waiting this last time, and the gentleman was not pushing me to More

by Bogada7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also Barbara in Service
Jan 13, 2022 -

Tom Wood Toyota responded

Thank you for sharing your experience with Barbara and our team! It is gratifying to hear that you are a happy Tom Wood Toyota customer and we can't wait to welcome you back next time. Drive safely!

January 01, 2022

Helpful and efficient service every time I go to the Whitestown Toyota dealership service department. Thanks More

by ecarpenterwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Fields
Jan 03, 2022 -

Tom Wood Toyota responded

Thank you for trusting Tom Wood Toyota to get the job done. We appreciate your kind review and hope you have a great day!

December 17, 2021

Great service department, great professional service reps, great technicians, nice clean facility, overall, a great atmosphere and a great place to visit! More

by jferriell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Zimny, Dennis Smith, Alberto Rodriguez, Trey Fields
Dec 17, 2021 -

Tom Wood Toyota responded

It's fantastic to hear that we truly delivered a 5 star experience in every way. The Tom Wood Toyota team is so thankful for your positive feedback, and we hope you'll reach out next time you need automotive care!

December 16, 2021

Clean, fast and courteous service. I highly recommend this dealership for vehicle maintenance. Free car wash too. More

by rbenson57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Goodson
Dec 16, 2021 -

Tom Wood Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Tom Wood Toyota team. Drive safely, and we hope to see you back next time!

December 10, 2021

the scheduling and service people ate very helpful. my car was ready right on time. they offered me an Uber ride home. they washed my car More

by vchang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Goodson
Dec 11, 2021 -

Tom Wood Toyota responded

It's terrific to hear that our team's desire to ensure you were well accommodated has earned us this positive review. You can always count on the Tom Wood Toyota team to go the extra mile for you, and we hope you'll continue to rely on us for all your service needs!

Dec 11, 2021 -

vchang responded

Yes, i will definitely continue to use your excellent service department

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