Tom Wood Toyota - Service Center

My repair experience with customer service rep Nick Coulbern was outstanding. After I winced at the proposed price of a new tire, he found me a less expensive one. He also told me I can order a new Pri Coulbern was outstanding. After I winced at the proposed price of a new tire, he found me a less expensive one. He also told me I can order a new Prius via the dealership. I was promptly greeted when I arrived and was treated politely. The work was finished before the promised time and under the initial cost estimate. The upstairs waiting area (with coffee service) was clean, spacious and comfortable. I couldn't have asked for more. More

I like it’s location and excellent service. The front desk is very polite and excellent waiting area The front desk is very polite and excellent waiting area More

Fast and easy. I like the email use for repair and consult and easy to make an appointment. I like the email use for repair and consult and easy to make an appointment. More

I love Tom Wood Toyota…everyone is nice and really try to accommodate. I’ll be back again. accommodate. I’ll be back again. More

Took 3 hours(even after setting up an appt! ) to get an oil change and tire rotation. ) to get an oil change and tire rotation. More

Superb service! The technician took me at the last second. He answered all my questions with a lot of patience on his part. You see I’m what you would call a “Senio The technician took me at the last second. He answered all my questions with a lot of patience on his part. You see I’m what you would call a “Senior Citizen” and one who wants to know everything. Also their cars are wonderful for Seniors. I’m very grateful and would highly recommend Tom Wood Toyota. More

Amazing service. Felt like I was treated like a friend at their home. Then they charged me nothing (FREE) to check over my car. I will recommend Tom Woo Felt like I was treated like a friend at their home. Then they charged me nothing (FREE) to check over my car. I will recommend Tom Wood Dealerships to all my family and friends More

Fox News was on the tv in the waiting room. And I am dismayed that Toyota broke it’s promise not to fund candidates who tried to overthrow the 2020 election. And I am dismayed that Toyota broke it’s promise not to fund candidates who tried to overthrow the 2020 election. More

Need more comuncation between Desk and shop , maybe little more friendly with customers especially Those who have bought the car there little more friendly with customers especially Those who have bought the car there More

Barbara in service is exceptional. There is no expensive up sell. There is no looking down their nose at older vehicles. They continue to do me right. There is no expensive up sell. There is no looking down their nose at older vehicles. They continue to do me right. More