235 Reviews of Tom Wood Toyota - Service Center
Tom Wood's service team is the best. My recent service was handled by Hjalti Thordarson. He was courteous & informative, & my work was completed well within the estimated time. I have been a customer of was handled by Hjalti Thordarson. He was courteous & informative, & my work was completed well within the estimated time. I have been a customer of Tom Wood for more than 20 years & plan to continue, even though a recent move makes it harder to get there. When you trust a dealership, the extra miles are worth the effort. More
Two weeks after I had a servie at Tom Wood, a screw fell off an undercarriage cover, and when I took it in they fixed it for me at no charge in about 30 minutes! I love this Toyota dealership. I have never off an undercarriage cover, and when I took it in they fixed it for me at no charge in about 30 minutes! I love this Toyota dealership. I have never been pressured about doing extra add on repairs like I have at other dealerships. More
Roy has time and time again expressed his want to help get me the best service while working to save me money. I needed tires and I called him at work and told him what I needed, he called me back within get me the best service while working to save me money. I needed tires and I called him at work and told him what I needed, he called me back within an hours time with prices. I told him I would call discount tire and get some prices also and he was fine with that. He called me back within 15 minutes with a price I could afford. I didn't ask anything else just told him I would have it there the next day. I have seen how busy it is there and to feel like someone did something special for your business is a great feeling. Thanks Roy More
The customer service Helps making spending a extreme amount of money for auto repair, much easier. Fantastic job by Roy and his crew. Roy had my truck picked up, and delivered after it was do, so I didn amount of money for auto repair, much easier. Fantastic job by Roy and his crew. Roy had my truck picked up, and delivered after it was do, so I didn't miss any work. I will recommend this service sept to all my friends, and will continue to bring my vehicles in for service and maintenance. More
I always get excellent service at this location. I do, however dread hearing a call to report to the service area instead of the cashier. It usually means something has been found that needs att4ention. M however dread hearing a call to report to the service area instead of the cashier. It usually means something has been found that needs att4ention. Mr.Thordarson was very thorough with his explanations-still I was disappointed that even though I downloaded a coupon, and thought I would only pay $39.99 for a service, I ended up paying more than ten times that much. In the end, I'm delighted that my vehicle will be safe and effiecient. That's why I can proudly say I've driven it for 10 years. Please note: The email address given below is a new one for me. I have corresponded with you before at a different address. More