237 Reviews of Tom Wood Toyota - Service Center
I love Tom Wood Toyota! Tom Wood has serviced my Toyota Sienna Van since I bought it from them (used) in 2004. It now has 135,000 miles on it, and I plan for 100,000+ more! Tom Wood has serviced my Toyota Sienna Van since I bought it from them (used) in 2004. It now has 135,000 miles on it, and I plan for 100,000+ more! Either major or minor repairs or just service, I count on them - like when my run-flat tires were going soft - they put air in the tires a couple of times for me, with no charge before putting on new tires. And when the way- back seat was stuck in the fold-up position - there were 4 techs in the back trying to figure out how it had gotten locked in place. I have always been treated courteously and promptly. More
Solved problem in very quickly Very professional. Fixed problem caused by someone else. Found and fixed very quickly. Kept me updated and took me into bay area to show me the proble Very professional. Fixed problem caused by someone else. Found and fixed very quickly. Kept me updated and took me into bay area to show me the problem. More
Nail in Tire Thanks for rapid & great customer service!!! I always get awesome service from the Service & Sales Team! Thanks for eveything you do when I’m there!! Thanks for rapid & great customer service!!! I always get awesome service from the Service & Sales Team! Thanks for eveything you do when I’m there!! More
Detail, oil change, and consultation on tires This was my first experience with a full detail. The truck looks good. During the inspection they found my tires are near replacement time. The rep This was my first experience with a full detail. The truck looks good. During the inspection they found my tires are near replacement time. The rep gave me all the options and let me know when the sales would end without pressure. Nicely done. More
Positive I utilized the online schedule which was easy. Staff was friendly and quick and service was completed within the time frame provided. The September co I utilized the online schedule which was easy. Staff was friendly and quick and service was completed within the time frame provided. The September coupon was a great value. More
Loyalty doesn't matter here. After being a loyal customer for years I took my Tacoma in for service. At the end of the day, I was told it would be almost 8 grand to fix my truck. After being a loyal customer for years I took my Tacoma in for service. At the end of the day, I was told it would be almost 8 grand to fix my truck. I didn't have the work done. I also called around and got other quotes from other mechanics for the same jobs. After searching for awhile found someone in Greenwood who would do the exact same job for 3 grand. Need I say anymore. More
I get what I need The service staff tells me exactly what I need. I never leave Tom Wood service feeling as though I was ripped off. Everyone is always polite. The service staff tells me exactly what I need. I never leave Tom Wood service feeling as though I was ripped off. Everyone is always polite. More
excellent and reliable Excellent Service given. Tom Wood has earned my trust and that is why I take my Toyota there and not another dealer.and the follow up is great no comp Excellent Service given. Tom Wood has earned my trust and that is why I take my Toyota there and not another dealer.and the follow up is great no complaints More
Oil Change and other maintenance They changed my oil/filter. Their work was satisfactory. They presented a list of other maintenance items from which I chose what I wanted. Car deli They changed my oil/filter. Their work was satisfactory. They presented a list of other maintenance items from which I chose what I wanted. Car delivered back to me satisfactory. More
Superb servicing Took my Jetta in for a muffler issue. Neal was thorough and detailed in his explanation of the issue, which was promptly fixed. I haven't had any prob Took my Jetta in for a muffler issue. Neal was thorough and detailed in his explanation of the issue, which was promptly fixed. I haven't had any problems since. Highly recommend Neal and Tom Wood for all servicing needs. More