Tom Wood Toyota - Service Center

Great staff, facility, & services. Always professional service. Friendly & helpful staff. Great new facility. Loved the Uber shuttle. Wish they were still near my home at Lafayette Road Always professional service. Friendly & helpful staff. Great new facility. Loved the Uber shuttle. Wish they were still near my home at Lafayette Road but can’t have everything. More

Service Great service and personal attention!!! Only problem was time spent waiting on oil change (2 hrs) Waiting room and restroom was excellent and VERY cl Great service and personal attention!!! Only problem was time spent waiting on oil change (2 hrs) Waiting room and restroom was excellent and VERY clean More

Good Job Had my car serviced with Tom Wood Toyota. Had the pleasure of speaking with Erin. She told me what the problem was and handled everything for me. Good Had my car serviced with Tom Wood Toyota. Had the pleasure of speaking with Erin. She told me what the problem was and handled everything for me. Good job and keep of the good work! More

Wonderful The friendliness of the service department and sales department is excellent! There knowledge is the reason I returned too purchase my second vehicle The friendliness of the service department and sales department is excellent! There knowledge is the reason I returned too purchase my second vehicle from Tom Wood Toyota!! More

My driver side door interior lock was broke and not operatin The repair shop order the part from a local retailer, which ended up being the wrong color. However,I was called the next morning telling me that the The repair shop order the part from a local retailer, which ended up being the wrong color. However,I was called the next morning telling me that the part had arrived at the shop. However, I didn't get it fix until several days later. My door works perfectly now. Thank you More

35 year customer I keep my cars for a long time because I LOVE not having a car payment. Tom Wood Service makes this possible. Over the years, they have even explained I keep my cars for a long time because I LOVE not having a car payment. Tom Wood Service makes this possible. Over the years, they have even explained why a few of the repairs I requested were not worth the expense!! Unprecedented! For the past few years, Erin Powell has been taking good care of me. More

Good service on a synthetic oil change and 4-wheel alignment Erin Powell takes great care of her customers, treating them with the same level of care and kindness that you'd liken to a family member or good frie Erin Powell takes great care of her customers, treating them with the same level of care and kindness that you'd liken to a family member or good friend. I entrust my Avalon hybrid to her and the experienced and skilled team at Tom Wood Toyota. I'm looking forward to seeing their new facility on the northwest side of Indianapolis. More

50/50 I have a warranty on my car but they charged me $133 for a heat shield that muffler shop it would’ve been $20 when I called Ralph’s muffler. Need to b I have a warranty on my car but they charged me $133 for a heat shield that muffler shop it would’ve been $20 when I called Ralph’s muffler. Need to be specific what does a warranty cover If I have bumper to bumper warranty #NotGoodBusiness More

Routine Maintance - Superior Service Routine oil change/tire rotation for a 2017 VW Jetta. Neal was extremely helpful, offered prompt service, and answered all of my questions. I highly r Routine oil change/tire rotation for a 2017 VW Jetta. Neal was extremely helpful, offered prompt service, and answered all of my questions. I highly recommend Tom Wood, and specifically Neal, for all service needs. More