Tom Wood Toyota - Service Center

Service visit Everyone was courteous professional always kept me updated on the process. Will do all my service at that location from this Now on. Marquez and Jere Everyone was courteous professional always kept me updated on the process. Will do all my service at that location from this Now on. Marquez and Jeremy were awesome even delivered my vehicle after the service was done More

State of the Art and Elite Willing to listen and help. So glad I decided to go and look for a car at Tom Wood Toyota on Lafayette Rd, which now has moved to 6408 Crane Dr. White Willing to listen and help. So glad I decided to go and look for a car at Tom Wood Toyota on Lafayette Rd, which now has moved to 6408 Crane Dr. Whitestown, Indiana. The new location is the state of the art. And very professional and elite service. You go Tom Wood. It remind me of a Luxury car Dealership. 🎤🎈🎤🎈🎤🎈 Gaynell More

Courteous and Helpful: Neal Guidarelli was my Service Lane Manager and was courteous and helpful in explaining what needed to be done on my 1996 Toyota Avalon's brakes. He s Neal Guidarelli was my Service Lane Manager and was courteous and helpful in explaining what needed to be done on my 1996 Toyota Avalon's brakes. He saw to it that I got a ride home since the brake job and oil change would take several hours. I got a ride back to Toyota when my car was ready. My brakes are working well now and I feel safe in my travels. More

Tom Wood Excellent service and a beautiful new facility. I have always had great service here, and this time was no different. That’s why I don’t go anywhere e Excellent service and a beautiful new facility. I have always had great service here, and this time was no different. That’s why I don’t go anywhere else. More

Couldn’t handle an oil change I took my none Toyota vehicle to this dealer for a basic oil change. I only utilized them because it is the dealership where I purchased my vehicle an I took my none Toyota vehicle to this dealer for a basic oil change. I only utilized them because it is the dealership where I purchased my vehicle and they have performed oil changes for this vehicle in the past. The car drove horribly after the oil change due to their inability to reconnect air hoses properly. The entire ordeal ended up with them towing the car to another dealership to fix the issues, my not having access to my car for 2.5 days, missing a client meeting and postponing my departure for a family vacation. I’m always looking for good businesses to recommend. Unfortunately, I can’t in good faith recommend this dealership. More

Great staff, facility, & services. Always professional service. Friendly & helpful staff. Great new facility. Loved the Uber shuttle. Wish they were still near my home at Lafayette Road Always professional service. Friendly & helpful staff. Great new facility. Loved the Uber shuttle. Wish they were still near my home at Lafayette Road but can’t have everything. More

Service Great service and personal attention!!! Only problem was time spent waiting on oil change (2 hrs) Waiting room and restroom was excellent and VERY cl Great service and personal attention!!! Only problem was time spent waiting on oil change (2 hrs) Waiting room and restroom was excellent and VERY clean More

Good Job Had my car serviced with Tom Wood Toyota. Had the pleasure of speaking with Erin. She told me what the problem was and handled everything for me. Good Had my car serviced with Tom Wood Toyota. Had the pleasure of speaking with Erin. She told me what the problem was and handled everything for me. Good job and keep of the good work! More

Wonderful The friendliness of the service department and sales department is excellent! There knowledge is the reason I returned too purchase my second vehicle The friendliness of the service department and sales department is excellent! There knowledge is the reason I returned too purchase my second vehicle from Tom Wood Toyota!! More

My driver side door interior lock was broke and not operatin The repair shop order the part from a local retailer, which ended up being the wrong color. However,I was called the next morning telling me that the The repair shop order the part from a local retailer, which ended up being the wrong color. However,I was called the next morning telling me that the part had arrived at the shop. However, I didn't get it fix until several days later. My door works perfectly now. Thank you More