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Tom Wood Toyota - Service Center

Whitestown, IN

4.6
232 Reviews

232 Reviews of Tom Wood Toyota - Service Center

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May 18, 2018

Good service; clean facility First time here at Tom Wood Toyota. The service manager explained everything before any service was done. Facility is clean, with enough seating for p More

by Shelly54321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal
May 21, 2018 -

Tom Wood Toyota responded

We appreciate your positive comments regarding our Service Department. We hope we’ve made a friend--and a permanent customer--in you. We’ll do our best to continue living up to your review!

May 16, 2018

Excellent Customer Service Customer service was excellent as always! Jeremy has a great team and they all take pride in their service. Justin was a bonus to the team and fell More

by TracyeG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, Neal, Jeremy Forsyth
May 16, 2018 -

Tom Wood Toyota responded

Everyone in our Service Department will be pleased to read your comment. It’s a good feeling when auto service goes right. We want every customer to know that feeling. Thanks again.

May 04, 2018

Jeep oil change After all the calls made to be able to take this jeep to this dealership for service instead of Tom wood lexus, it was worth it... you would think Tom More

by Battalion1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidardelli
May 07, 2018 -

Tom Wood Toyota responded

Your vehicle is important. We’re so happy you’re pleased with the work we did on yours. Please tell others, and please come back again. We’ll keep you rolling. That’s our job.

April 28, 2018

Service Dept. Have worked with Chad & Neal recently but have used this dealership for car purchases & service for about 8 years. They are prompt & professional & c More

by Ezyogamom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad & Neal in Service, ANDRE WRIGHT, Jeremy Forsyth
May 07, 2018 -

Tom Wood Toyota responded

We do love positive reviews. It’s good to know you’re pleased with the work of our Service Department. If you need us again, remember, you can schedule service online through our website.

April 27, 2018

Excellent Service Tom Wood Toyota continues to provide excellent service. They are prompt, courteous, and professional. I continue to take my Toyota to Tom Wood for s More

by mikesg41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lewis
May 07, 2018 -

Tom Wood Toyota responded

We appreciate your business and your kind words. We hope you’ll trust us for all your vehicle service needs.

April 23, 2018

Very happy with service Neal and his team quickly diagnosed the issue with my engine and got me back on the road. Thanks again for the prompt service to my Sienna More

by Tedwinklet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal
May 07, 2018 -

Tom Wood Toyota responded

Thanks for saying how pleased you were with us. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts.

April 21, 2018

Nice facility, on time repair This is a nice facility and everyone was very nice and helpful. My oil change took approximately 1 hour which is what I had been quoted. More

by Cheryl344
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lewis
May 07, 2018 -

Tom Wood Toyota responded

Auto service is SO important. We’re pleased you trusted us with your vehicle, and that you were satisfied with our work. Our reputation is everything, and we’re glad you said good things about us. Thanks.

April 12, 2018

Oil change Wonderful prompt friendly service. The service needed was explained well to me using state if the art equipment to show wear and tear on car. . More

by Khorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANDREA TAYLOR
May 07, 2018 -

Tom Wood Toyota responded

Everyone in our Service Department will be pleased to read your comment. It’s a good feeling when auto service goes right. We want every customer to know that feeling. Thanks again.

April 10, 2018

Great Service The service I received at Tom Wood Toyota through Chad Cooper was very attentive and helpful. The time it took to service my car was right at the one More

by martha5520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Cooper
May 07, 2018 -

Tom Wood Toyota responded

Thanks for your business AND your kind words. Service Departments aren’t out front with all the lights and sparkle, but we know that’s where we keep our customers. Glad you’re one of them.

March 25, 2018

Erin Powell always takes good care of us! We've been taking our cars to Tom Wood for about 10 years, and have had good service for the whole time; we trust our Camrys to them. Over the past f More

by CarlC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Powell
May 07, 2018 -

Tom Wood Toyota responded

You’re pleased with your auto service. That’s great. Means everything to us. You want your vehicle running right, and so do we. Come back again for anything you need. Thanks for the kind words.

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