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Tom Wood Toyota - Service Center

Whitestown, IN

4.7
235 Reviews

235 Reviews of Tom Wood Toyota - Service Center

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May 24, 2018

Efficient, friendly, professional Was met immediately as I pulled into the service bay by smiling, friendly gentlemen. Service rep was right there and the process was immediate. Wo More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lewis. Lowell Grooms
May 24, 2018 -

Tom Wood Toyota responded

We appreciate your positive comments regarding our Service Department. We hope we’ve made a friend--and a permanent customer--in you. We’ll do our best to live up to your review.

May 23, 2018

Excellent Service The service I received from the team was excellent!! My advisor, Justin, was extremely exceptional. He kept me up to date throughout the entire proces More

by Terri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lewis
May 24, 2018 -

Tom Wood Toyota responded

What an excellent review! Thank you so much. Just a reminder, ours is a full-service Service Department. We’re here for things like oil changes, batteries, and tires, too.

May 18, 2018

Great customer servise The service consultant did a great job explaining the work that needed to be done and the work was done timely. The facility was net and clean. The More

by Jimthepilot45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lewis
May 21, 2018 -

Tom Wood Toyota responded

You’re happy with us! Great. We like to think you’ll tell others. Referrals are absolutely the best form of advertising. So, please do tell them…and come back whenever you need us.

May 18, 2018

Good service; clean facility First time here at Tom Wood Toyota. The service manager explained everything before any service was done. Facility is clean, with enough seating for p More

by Shelly54321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal
May 21, 2018 -

Tom Wood Toyota responded

We appreciate your positive comments regarding our Service Department. We hope we’ve made a friend--and a permanent customer--in you. We’ll do our best to continue living up to your review!

May 16, 2018

Excellent Customer Service Customer service was excellent as always! Jeremy has a great team and they all take pride in their service. Justin was a bonus to the team and fell More

by TracyeG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, Neal, Jeremy Forsyth
May 16, 2018 -

Tom Wood Toyota responded

Everyone in our Service Department will be pleased to read your comment. It’s a good feeling when auto service goes right. We want every customer to know that feeling. Thanks again.

May 04, 2018

Jeep oil change After all the calls made to be able to take this jeep to this dealership for service instead of Tom wood lexus, it was worth it... you would think Tom More

by Battalion1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidardelli
May 07, 2018 -

Tom Wood Toyota responded

Your vehicle is important. We’re so happy you’re pleased with the work we did on yours. Please tell others, and please come back again. We’ll keep you rolling. That’s our job.

April 28, 2018

Service Dept. Have worked with Chad & Neal recently but have used this dealership for car purchases & service for about 8 years. They are prompt & professional & c More

by Ezyogamom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad & Neal in Service, ANDRE WRIGHT, Jeremy Forsyth
May 07, 2018 -

Tom Wood Toyota responded

We do love positive reviews. It’s good to know you’re pleased with the work of our Service Department. If you need us again, remember, you can schedule service online through our website.

April 27, 2018

Excellent Service Tom Wood Toyota continues to provide excellent service. They are prompt, courteous, and professional. I continue to take my Toyota to Tom Wood for s More

by mikesg41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lewis
May 07, 2018 -

Tom Wood Toyota responded

We appreciate your business and your kind words. We hope you’ll trust us for all your vehicle service needs.

April 23, 2018

Very happy with service Neal and his team quickly diagnosed the issue with my engine and got me back on the road. Thanks again for the prompt service to my Sienna More

by Tedwinklet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal
May 07, 2018 -

Tom Wood Toyota responded

Thanks for saying how pleased you were with us. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts.

April 21, 2018

Nice facility, on time repair This is a nice facility and everyone was very nice and helpful. My oil change took approximately 1 hour which is what I had been quoted. More

by Cheryl344
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lewis
May 07, 2018 -

Tom Wood Toyota responded

Auto service is SO important. We’re pleased you trusted us with your vehicle, and that you were satisfied with our work. Our reputation is everything, and we’re glad you said good things about us. Thanks.

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