Tom Wood Toyota - Service Center

Great experience!! The Tom Wood Toyota service team is excellent!! Everyone there is really nice and super helpful.. the brand new building doesn't hurt either... No one The Tom Wood Toyota service team is excellent!! Everyone there is really nice and super helpful.. the brand new building doesn't hurt either... No one likes taking time to service their car but these guys make it easy and quick!!! More

Wonderful. Efficient. Service repairmen were resourceful and thorough. Clean waiting area. Complimentary carwash much appreciated. I have a follow-up visit scheduled for an Service repairmen were resourceful and thorough. Clean waiting area. Complimentary carwash much appreciated. I have a follow-up visit scheduled for an issue that the servicemen detected. More

Detail and evaluation of alignment I initially was very impressed but upon closer inspection I noticed some obvious areas that were not thoroughly cleaned. Tires are the biggest concern I initially was very impressed but upon closer inspection I noticed some obvious areas that were not thoroughly cleaned. Tires are the biggest concern for me More

Check Engine light Traveling from Illinois without an appointment. Alberto took care of me and was very professional, said we will get u back on the road today. Thanks Traveling from Illinois without an appointment. Alberto took care of me and was very professional, said we will get u back on the road today. Thanks Alberto for getting me back to my travels. Steve. More

Found the problem I had an odd clicking sound in my car that another mechanic could not diagnose. So I went to Tom Wood and they diagnosed it immediately. It was a sma I had an odd clicking sound in my car that another mechanic could not diagnose. So I went to Tom Wood and they diagnosed it immediately. It was a small problem they always look the car over and give a free car wash and their service staff is very courteous. There are the pros. I just wish they were closer to downtown. More

Carl’s review Fast, pleasant, helpful, and comfortable. Neal is the real reason I come to this dealership. Their old location was very handy. Zionsville, not so muc Fast, pleasant, helpful, and comfortable. Neal is the real reason I come to this dealership. Their old location was very handy. Zionsville, not so much. More

Great Service Always a pleasant and painless experience. The service team is friendly, cooperative, and professional. I would recommend the service team here for al Always a pleasant and painless experience. The service team is friendly, cooperative, and professional. I would recommend the service team here for all your service needs. More

Great service As Usual The employees and service technicians at Tom Wood are always exceptional. They fixed my issue in a quick manner and gave me updates as service was pro The employees and service technicians at Tom Wood are always exceptional. They fixed my issue in a quick manner and gave me updates as service was progressing. More

Service at the service department I bring two cars in for maintenance on a regular basis. The guys at the service department take such great care of the vehicles, and make me feel like I bring two cars in for maintenance on a regular basis. The guys at the service department take such great care of the vehicles, and make me feel like I could come any time for air in my tires or a quick car wash! Justin takes personal care to make sure I am happy with the service, and his professionalism is a step above! It is not a headache to go get my cars cared for, I actually look forward to it! More

Very bad experience Left my car for service at 7.30am and waited one hour. Later I was informed about additional work required which would take another hour. I asked to d Left my car for service at 7.30am and waited one hour. Later I was informed about additional work required which would take another hour. I asked to deliver car to my home when its ready. I didn’t receive any call till 11am and when I called back several times, I was told car will be delivered immediately but nothing happened. Finally after several follow ups, received car at 3.30pm but with no explanation for the delay. I had to miss my work because of this. I dont have ant good reason to go there again for service. More