Tom Wood Toyota - Service Center

I was not satisfied with ur service I was not properly guided by your staff .I was told that my car warranty is free but getting to your office to fix my car engine light that was on , I was not properly guided by your staff .I was told that my car warranty is free but getting to your office to fix my car engine light that was on , I was told that warranty does not cover it , i bought this car less than six month and the engine light has been on after six month of purchase and they said i should pay by myself before it could be fixed. I am not satisfied and not happy about my experience with your company. Most of your staff are not friendly and not approachable. More

Oil change Was in for oil change and was out in less time than quoted. Waiting are was also nice and clean. Also liked they washed my vehicle! Was in for oil change and was out in less time than quoted. Waiting are was also nice and clean. Also liked they washed my vehicle! More

Best sales department and service department I’ve ever dealt with. Friendly, courteous and efficient. You can always count on them to make sure you only want to take your business to them. dealt with. Friendly, courteous and efficient. You can always count on them to make sure you only want to take your business to them. More

Prompt and courteous service. Clear explanation of what repairs were done and what repairs are needed in the future. Pricing spelled out. Thanks for the service repairs were done and what repairs are needed in the future. Pricing spelled out. Thanks for the service More

Excellent service on Avalon from the beginning. Good timely recommendations for service intervals. I would recommend your dealership to anyone who owns a Toyota service on Avalon from the beginning. Good timely recommendations for service intervals. I would recommend your dealership to anyone who owns a Toyota. Thanks for taking a good care of my car. More

Good service Lowel is always friendly and nice to his customers. He is also very knowledgeable and knows what he is doing. Thank you for your good work, Lowel. Lowel is always friendly and nice to his customers. He is also very knowledgeable and knows what he is doing. Thank you for your good work, Lowel. More

Stranded while out of town. Excellent service given to out of town customer. The problem was diagnosed and corrected in a very timely manner and the charges more than fair. They Excellent service given to out of town customer. The problem was diagnosed and corrected in a very timely manner and the charges more than fair. They fixed a problem my regular dealer repair shop did not find when I went to them with the same symptoms. Thank You Tom Woods Repair Service for your super work and courteous staff. More

Great experience!! The Tom Wood Toyota service team is excellent!! Everyone there is really nice and super helpful.. the brand new building doesn't hurt either... No one The Tom Wood Toyota service team is excellent!! Everyone there is really nice and super helpful.. the brand new building doesn't hurt either... No one likes taking time to service their car but these guys make it easy and quick!!! More

Wonderful. Efficient. Service repairmen were resourceful and thorough. Clean waiting area. Complimentary carwash much appreciated. I have a follow-up visit scheduled for an Service repairmen were resourceful and thorough. Clean waiting area. Complimentary carwash much appreciated. I have a follow-up visit scheduled for an issue that the servicemen detected. More

Detail and evaluation of alignment I initially was very impressed but upon closer inspection I noticed some obvious areas that were not thoroughly cleaned. Tires are the biggest concern I initially was very impressed but upon closer inspection I noticed some obvious areas that were not thoroughly cleaned. Tires are the biggest concern for me More