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Tom Wood Toyota - Service Center

Whitestown, IN

4.6
232 Reviews

232 Reviews of Tom Wood Toyota - Service Center

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February 17, 2020

I like Tom Wood ... because it’s in very nice location and it’s never too busy so service is very fast. And very clean dealer. More

by myungjooyom
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez, Trey Fields
Feb 18, 2020 -

Tom Wood Toyota responded

Thank you for coming to Tom Wood Toyota for your auto needs! We appreciate this feedback about our service and facilities. Have a great day.

February 15, 2020

The employee make my car service faster and he also let me fill at home base on is caring come over to the lobby to check on us and to let us know we are almost done. Thanks for the service you render Brad More

by Akinniyioloruntimilehin
Recommend Dealer
Yes
Employees Worked With
Brad Myers
Feb 17, 2020 -

Tom Wood Toyota responded

Thank you for choosing Tom Wood Toyota and for leaving Brad this great compliment!

February 04, 2020

It was my first service appointment at this dealership and it very smooth, staff was very friendly and the service was done in a very timely manner. More

by Limp.diana
Recommend Dealer
Yes
Employees Worked With
Trey Fields
Feb 05, 2020 -

Tom Wood Toyota responded

Thank you for taking the time to share your five-star experience. We are glad to hear that our team made your first service visit an enjoyable one. We look forward to working with you in the future at Tom Wood Toyota!

January 31, 2020

Tom Wood is a dealership that I will try again. After a mix-up with the wrong battery, they made it right and were efficient as needed. I appreciated Dennis and his attention to detail. More

by Greeneyedlady
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Feb 07, 2020 -

Tom Wood Toyota responded

Thank you so much for the 5 stars! We're grateful for you taking the time to share your feedback and allowing us the opportunity to set things right on your recent service visit. We'll be sure to pass along your appreciation to Dennis for his help. We look forward to assisting you down the road!

January 25, 2020

Best service advisor in a long time I've dealt with. Very friendly, informative and very knowledgeable. Joe is great! Not pushy with upsales, keeps it straight to the point. Appreciate this in an advisor. More

by Lady Toyota
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Jan 27, 2020 -

Tom Wood Toyota responded

Thank you! We take pride in the skill and knowledge of our Service Department. We're glad you appreciate it, too.

January 21, 2020

Dennis was very courteous and took good care of my maintenance needs. It was done before I knew it and I was on my way. More

by ddodd345
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Jan 22, 2020 -

Tom Wood Toyota responded

It's good to know you're pleased with the work of our Service Department! If you need us again, remember, you can schedule service online through our website.

January 09, 2020

Fast, Curteous, Friendly...Joe was very thorough, and advised me step by step what would be done and when. I appreciate all your help Joe More

by Cvale
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Jan 10, 2020 -

Tom Wood Toyota responded

You're happy with us. Great! We hope we've made a friend--and a permanent customer--in you. We'll do our best to live up to your review. Thanks again!

January 08, 2020

I just wish we would have checked the valve stem caps before we left the dealer, all of them were very lose and we lost one on the way home but everything went well More

by Dave
Recommend Dealer
Yes
Employees Worked With
Jason Abbott
Jan 09, 2020 -

Tom Wood Toyota responded

Hi Dave, thanks for taking the time to leave your comment! We appreciate your feedback, and hope we'll see you again in the future. If you have any questions or concerns, please don't hesitate to reach out. Thanks again!

January 04, 2020

Was given the list of suggested repairs, but not offered a new air filter, etc. Just told I was all set to go... feel slighted. More

by Wt_evr
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Jan 06, 2020 -

Tom Wood Toyota responded

Hello, thank you for taking the time to comment. We’re sorry if we fell short of expectations. We’d appreciate the chance to do better and hear more about your visit. Please reach out to our Service & Parts Director, Neal, at 317-298-9072 if we can discuss things further. Thanks again!

December 31, 2019

Good for early service and service repPolite courteous face understand my leads always ask him how happy I was with the service once again very pleasant atmosphere More

by burrellcorvette2
Recommend Dealer
Yes
Employees Worked With
Trey Fields
Jan 02, 2020 -

Tom Wood Toyota responded

We do love positive reviews! It’s good to know you’re pleased with the work of our Service Department. If you need us again, remember, you can schedule service online through our website.

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