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Tom Wood Toyota - Service Center

Whitestown, IN

4.7
235 Reviews

235 Reviews of Tom Wood Toyota - Service Center

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March 25, 2020

Friendly staff. Quick service. Easily made appointment on the day and time I needed it. Great location. Nice waiting area. Staff explained the findings from the inspection to me. More

by matcpate1924fbretail
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Apr 10, 2020 -

Tom Wood Toyota responded

Thank you for the five stars! We are grateful for your business here at Tom Wood Toyota, and we look forward to working with you again sometime!

March 18, 2020

Red Carpet Service I recently moved to the area and this is my nearest dealership. I have gone their twice now for service and each time the staff is friendly and very More

by Zville Res
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Myers
Mar 18, 2020 -

Tom Wood Toyota responded

Welcome to the area! We appreciate you allowing us the opportunity to assist you and are so glad that you've had a positive experience working with Brad and our team. Thanks so much! We look forward to your next visit at Tom Wood Toyota.

February 21, 2020

Tom Wood Toyota is close and convenient. They have serviced my Sienna van for over 2 years and have been great. I will continue to use this dealership. More

by Greg
Recommend Dealer
Yes
Employees Worked With
Trey Fields, Brad Myers
Feb 21, 2020 -

Tom Wood Toyota responded

Thank you for the 5-star review, Greg! We're proud to be your hometown dealership and it's been our privilege to care for your Toyota Sienna over the years. We look forward to seeing you next time! - The Tom Wood Toyota Team

February 17, 2020

I like Tom Wood ... because it’s in very nice location and it’s never too busy so service is very fast. And very clean dealer. More

by myungjooyom
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez, Trey Fields
Feb 18, 2020 -

Tom Wood Toyota responded

Thank you for coming to Tom Wood Toyota for your auto needs! We appreciate this feedback about our service and facilities. Have a great day.

February 15, 2020

The employee make my car service faster and he also let me fill at home base on is caring come over to the lobby to check on us and to let us know we are almost done. Thanks for the service you render Brad More

by Akinniyioloruntimilehin
Recommend Dealer
Yes
Employees Worked With
Brad Myers
Feb 17, 2020 -

Tom Wood Toyota responded

Thank you for choosing Tom Wood Toyota and for leaving Brad this great compliment!

February 04, 2020

It was my first service appointment at this dealership and it very smooth, staff was very friendly and the service was done in a very timely manner. More

by Limp.diana
Recommend Dealer
Yes
Employees Worked With
Trey Fields
Feb 05, 2020 -

Tom Wood Toyota responded

Thank you for taking the time to share your five-star experience. We are glad to hear that our team made your first service visit an enjoyable one. We look forward to working with you in the future at Tom Wood Toyota!

January 31, 2020

Tom Wood is a dealership that I will try again. After a mix-up with the wrong battery, they made it right and were efficient as needed. I appreciated Dennis and his attention to detail. More

by Greeneyedlady
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Feb 07, 2020 -

Tom Wood Toyota responded

Thank you so much for the 5 stars! We're grateful for you taking the time to share your feedback and allowing us the opportunity to set things right on your recent service visit. We'll be sure to pass along your appreciation to Dennis for his help. We look forward to assisting you down the road!

January 25, 2020

Best service advisor in a long time I've dealt with. Very friendly, informative and very knowledgeable. Joe is great! Not pushy with upsales, keeps it straight to the point. Appreciate this in an advisor. More

by Lady Toyota
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Jan 27, 2020 -

Tom Wood Toyota responded

Thank you! We take pride in the skill and knowledge of our Service Department. We're glad you appreciate it, too.

January 21, 2020

Dennis was very courteous and took good care of my maintenance needs. It was done before I knew it and I was on my way. More

by ddodd345
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Jan 22, 2020 -

Tom Wood Toyota responded

It's good to know you're pleased with the work of our Service Department! If you need us again, remember, you can schedule service online through our website.

January 09, 2020

Fast, Curteous, Friendly...Joe was very thorough, and advised me step by step what would be done and when. I appreciate all your help Joe More

by Cvale
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Jan 10, 2020 -

Tom Wood Toyota responded

You're happy with us. Great! We hope we've made a friend--and a permanent customer--in you. We'll do our best to live up to your review. Thanks again!

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