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Tom Wood Toyota - Service Center

Whitestown, IN

4.7
235 Reviews

235 Reviews of Tom Wood Toyota - Service Center

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August 26, 2020

I’m always happy with the service at Tom Wood Toyota. I was worried about going This time because of Covid but I was able to sit outside and it all went well. More

by stewbase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Aug 26, 2020 -

Tom Wood Toyota responded

Thank you for the review! It is always a pleasure to service your vehicle here at Tom Wood Toyota, and we are glad we could still make the experience comfortable for you during this difficult time. We look forward to your next visit!

August 14, 2020

Always great customer service and efficient work! I am always please with the service I received at Tom Wood Toyota and employees' friendliness and helpfulness. More

by Joyce46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Fields
Aug 14, 2020 -

Tom Wood Toyota responded

Hi Joyce - We are delighted to hear that you can depend on our team to provide friendly service, every time. Thank you so much for being a loyal Tom Wood Toyota customer! We are grateful for your support.

August 06, 2020

Very clean and well organized.Nice drinks Very clean and well organized. Nice drinks available. Representative helpful, knowledgeable and polite. Clean car was nice. They took it through th More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Trey Fields
Aug 06, 2020 -

Tom Wood Toyota responded

Hi Sandy - Thank you for the kind words about our team and facilities! We also love to hear that you drove home in a freshly washed vehicle. We appreciate this feedback and hope to see you next time at Tom Wood Toyota!

July 28, 2020

Derek was very helpful. He said he would get me in even though I didn’t have an appointment...said it would be an hour...just took one half hour. More

by Cvale
Recommend Dealer
Yes
Employees Worked With
Derek
Jul 29, 2020 -

Tom Wood Toyota responded

Thank you for reviewing Tom Wood Toyota and for giving a shout out to Derek. We aim to offer a seamless and enjoyable experience for guests and it is great that came through to you.

July 20, 2020

I’ve been going there since 1987. I love the new location. Always have great service. I have not had any problems with the vehicles after the service. Thanks. More

by vfirkins
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez
Jul 21, 2020 -

Tom Wood Toyota responded

We can't thank you enough for coming back to Tom Wood Toyota time and time again. Over 30 years of business - wow! We are thrilled to have you as a customer and look forward to our continued relationship.

June 11, 2020

I’ve used Tom Wood Toyota for at least 20 years and for the most part its been amazing. i had one little glitch but Toyota fixes it. My experience on Tuesday was exceptional. I took advantage of the pickup More

by Marydoo
Recommend Dealer
Yes
Employees Worked With
Jacob don’t know names of transporters , Dennis Smith
Jun 11, 2020 -

Tom Wood Toyota responded

Thank you for the review, Mary! We are grateful for your longtime business here at Tom Wood Toyota, and we are glad Dennis took good care of you during your last visit. We will be sure to let him know that you appreciate his help!

May 22, 2020

Professional Service Guys in Tom Woods Toyota service department took good care of a 2018 4Runner for an oil change and 15k checkup. They were friendly and professional. More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Fields
May 22, 2020 -

Tom Wood Toyota responded

Thanks for trusting the Tom Wood Toyota team! We're glad to hear that you're back on the road in your Toyota 4Runner. See you next time!

April 27, 2020

Everything went great! Wait was a little long but ok otherwise ! Dealership was clean and they used proper distancing my vehicle was santitized too ! Thanks More

by C.reahard
Recommend Dealer
Yes
Employees Worked With
Chad Cooper
Apr 27, 2020 -

Tom Wood Toyota responded

Thank you for choosing Tom Wood Toyota. We're glad to hear that everything went smoothly during your recent visit!

April 16, 2020

I made my appointment the same day. The location is very convenient for me. The service was very good and I was kept informed from start to finish. More

by Joevitale1
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EMMA TORRES, Chad Cooper, Dennis Smith, Joe Vitale, Alberto Rodriguez, Trey Fields
Apr 16, 2020 -

Tom Wood Toyota responded

Thank you for the 5-star review! It was our pleasure to help you out here at Tom Wood Toyota, and we look forward to your next visit!

April 03, 2020

Everyone was very friendly and helpful while I waited for my oil to be changed. They performed a recall, car wash, and oil change all within an hour. I was very happy with my service. More

by BertschBaby
Recommend Dealer
Yes
Employees Worked With
Trey Fields
Apr 03, 2020 -

Tom Wood Toyota responded

Thank you for taking the time to review Tom Wood Toyota! We're so glad to hear that our team treated you right during your service visit. See you next time!

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