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Tom Wood Toyota - Service Center

Whitestown, IN

4.6
232 Reviews

232 Reviews of Tom Wood Toyota - Service Center

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July 28, 2020

Derek was very helpful. He said he would get me in even though I didn’t have an appointment...said it would be an hour...just took one half hour. More

by Cvale
Recommend Dealer
Yes
Employees Worked With
Derek
Jul 29, 2020 -

Tom Wood Toyota responded

Thank you for reviewing Tom Wood Toyota and for giving a shout out to Derek. We aim to offer a seamless and enjoyable experience for guests and it is great that came through to you.

July 20, 2020

I’ve been going there since 1987. I love the new location. Always have great service. I have not had any problems with the vehicles after the service. Thanks. More

by vfirkins
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez
Jul 21, 2020 -

Tom Wood Toyota responded

We can't thank you enough for coming back to Tom Wood Toyota time and time again. Over 30 years of business - wow! We are thrilled to have you as a customer and look forward to our continued relationship.

June 11, 2020

I’ve used Tom Wood Toyota for at least 20 years and for the most part its been amazing. i had one little glitch but Toyota fixes it. My experience on Tuesday was exceptional. I took advantage of the pickup More

by Marydoo
Recommend Dealer
Yes
Employees Worked With
Jacob don’t know names of transporters , Dennis Smith
Jun 11, 2020 -

Tom Wood Toyota responded

Thank you for the review, Mary! We are grateful for your longtime business here at Tom Wood Toyota, and we are glad Dennis took good care of you during your last visit. We will be sure to let him know that you appreciate his help!

May 22, 2020

Professional Service Guys in Tom Woods Toyota service department took good care of a 2018 4Runner for an oil change and 15k checkup. They were friendly and professional. More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Fields
May 22, 2020 -

Tom Wood Toyota responded

Thanks for trusting the Tom Wood Toyota team! We're glad to hear that you're back on the road in your Toyota 4Runner. See you next time!

April 27, 2020

Everything went great! Wait was a little long but ok otherwise ! Dealership was clean and they used proper distancing my vehicle was santitized too ! Thanks More

by C.reahard
Recommend Dealer
Yes
Employees Worked With
Chad Cooper
Apr 27, 2020 -

Tom Wood Toyota responded

Thank you for choosing Tom Wood Toyota. We're glad to hear that everything went smoothly during your recent visit!

April 16, 2020

I made my appointment the same day. The location is very convenient for me. The service was very good and I was kept informed from start to finish. More

by Joevitale1
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EMMA TORRES, Chad Cooper, Dennis Smith, Joe Vitale, Alberto Rodriguez, Trey Fields
Apr 16, 2020 -

Tom Wood Toyota responded

Thank you for the 5-star review! It was our pleasure to help you out here at Tom Wood Toyota, and we look forward to your next visit!

April 03, 2020

Everyone was very friendly and helpful while I waited for my oil to be changed. They performed a recall, car wash, and oil change all within an hour. I was very happy with my service. More

by BertschBaby
Recommend Dealer
Yes
Employees Worked With
Trey Fields
Apr 03, 2020 -

Tom Wood Toyota responded

Thank you for taking the time to review Tom Wood Toyota! We're so glad to hear that our team treated you right during your service visit. See you next time!

March 25, 2020

Friendly staff. Quick service. Easily made appointment on the day and time I needed it. Great location. Nice waiting area. Staff explained the findings from the inspection to me. More

by matcpate1924fbretail
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Apr 10, 2020 -

Tom Wood Toyota responded

Thank you for the five stars! We are grateful for your business here at Tom Wood Toyota, and we look forward to working with you again sometime!

March 18, 2020

Red Carpet Service I recently moved to the area and this is my nearest dealership. I have gone their twice now for service and each time the staff is friendly and very More

by Zville Res
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Myers
Mar 18, 2020 -

Tom Wood Toyota responded

Welcome to the area! We appreciate you allowing us the opportunity to assist you and are so glad that you've had a positive experience working with Brad and our team. Thanks so much! We look forward to your next visit at Tom Wood Toyota.

February 21, 2020

Tom Wood Toyota is close and convenient. They have serviced my Sienna van for over 2 years and have been great. I will continue to use this dealership. More

by Greg
Recommend Dealer
Yes
Employees Worked With
Trey Fields, Brad Myers
Feb 21, 2020 -

Tom Wood Toyota responded

Thank you for the 5-star review, Greg! We're proud to be your hometown dealership and it's been our privilege to care for your Toyota Sienna over the years. We look forward to seeing you next time! - The Tom Wood Toyota Team

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