Tom Wood Toyota
Whitestown, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent response to my requests and questions. Pricing to meet the competition with a fair price for my trade-in vehicle. Employee was friendly and very personable. He kept in contact but not overbearin to meet the competition with a fair price for my trade-in vehicle. Employee was friendly and very personable. He kept in contact but not overbearing. We had most everything worked out via e-mail before I actually had a face-to-face meeting at the dealership. Overall, I felt appreciated for my business. More
We looked around the Internet at several used cars. After doing the research, Tom Wood Toyota had the best deal. We called and Robbie answered. We asked about a Ford Taurus we saw online. He said it was stil doing the research, Tom Wood Toyota had the best deal. We called and Robbie answered. We asked about a Ford Taurus we saw online. He said it was still available. We were nervous as we went out to meet Robbie. He was very helpful!! We took the car for a test drive and to our mechanic. It was solid. The CD changer was not in the car. Robbie searched the Internet and found one for us on his own. The paperwork was clear and straightforward. It was a great experience with Robbie Rodriguez and Tom Wood Toyota!!!! Thank you. More
I visit this dealership first time and I loved it because Mr Robbie Rodriguez was very perfashinol, very respectfull and most important that even I did not know too much abuot car's but he took his time and Mr Robbie Rodriguez was very perfashinol, very respectfull and most important that even I did not know too much abuot car's but he took his time and explain everything to me. More
Robbie answered all my questions. They had the exact color I was looking for. Came and picked me up because I didn't have a way to get to the dealership. Sold it to me at a great price and interest rate color I was looking for. Came and picked me up because I didn't have a way to get to the dealership. Sold it to me at a great price and interest rate. So I drove away in my dream car and I was able to get a brand new one for the same I would of paid for a used one with paying thr interest on it. More
ROBBIE WENT THE EXTRA MILE TO EXPLAIN THE DIFFERENT MODELS AND WHAT THEY HAD AND THE PRICES WHICH HELPED TO DETERMINE THE BEST FOR ME.ANSWERED ALL MY QUESTIONS NOT TO MENTION THE FRIENDLINESS MODELS AND WHAT THEY HAD AND THE PRICES WHICH HELPED TO DETERMINE THE BEST FOR ME.ANSWERED ALL MY QUESTIONS NOT TO MENTION THE FRIENDLINESS More
The whole car buying process seemed fairly easy. I didn't feel like we were hounded by vultures. Tom Wood seem fair and reasonable, after doing my research over the web. I feel we left with a great didn't feel like we were hounded by vultures. Tom Wood seem fair and reasonable, after doing my research over the web. I feel we left with a great deal and an awesome car....Well, minivan. More
Poor communication after vehicle purchase. On 3 occasions that car was in for service or repair with first 3 weeks of owning it, I was told that work would take less time than it really did. Was never offere that car was in for service or repair with first 3 weeks of owning it, I was told that work would take less time than it really did. Was never offered a loaner vehicle and have curreently been without my car for a week. More
I shopped for my new Prius all over the Indy area. After hearing from each of them how this vehicle was in such demand with gas at $4 /gallon, that there was very little room to deal on such a fuel efficien hearing from each of them how this vehicle was in such demand with gas at $4 /gallon, that there was very little room to deal on such a fuel efficient car I was getting discouraged. It didn't seem like they needed or wanted my business. I asked each of them to give me a reason to buy from them and nobody was giving me a reason that touched my wallet. I didnt have salesmen hawking me as soon as i hit the door at Wood, I was eventually asked if i needed help. WHen I met Brad, and told him he had the car I wanted if he just gave me a reason to buy from him, he immediately offered to beat the other guy's price. Music to my ears! As we talked, he seemed genuine and just did not want to lose a deal to the other guy. (He is the internet sales guy also) He didn't beat around the bush. He beat all other prices, Gave me all the time I needed, and sent me away with a deal I was happy with. THey also beat my best financing deal. THis was my most positive car shopping experience in all my years (many). Short, to the point, and made me feel like i got a deal (you never really know whether or not you got a deal). I did look online for what was said to be a good/great deal and mine was lower than the posted "great"deal. THanks Tom Wood, Thanks Brad Roberts! THanks to all the other sales people in Indy for not bugging me after I didn't buy from you. You proved to me you didn't need my business. Good luck with that. More
I was already set on buying a Prius, I just didn't know where I was going to buy it. I decided to stop in to Tom Wood on my lunch hour one day, just to see what they had on the lot and to kill some time fo where I was going to buy it. I decided to stop in to Tom Wood on my lunch hour one day, just to see what they had on the lot and to kill some time for lunch to get out of the office. I was very pleased with the customer service from my salesperson, Wayne, the support staff and the Dealership, so much so that I decided not to look any further and purchase my Prius from them. - Melissa S. More