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Tom Wood Toyota

Whitestown, IN

4.8
975 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 975 reviews

August 06, 2022

The dealership was easy to communicate with from the very beginning. We started off using the online chat, to visiting multiple times, until ultimately purchasing. More

by BrittanyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Tom Wood Toyota responded

Brittany, this feedback is gratifying to read! Thank you for choosing Tom Wood Toyota and for sharing your experience with our team. Enjoy the ride in your new vehicle!

August 05, 2022

My repair experience with customer service rep Nick Coulbern was outstanding. After I winced at the proposed price of a new tire, he found me a less expensive one. He also told me I can order a new Pri More

by Prius Owner Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Coulbern
Aug 08, 2022 -

Tom Wood Toyota responded

Thank you so much, Liz, for the five-star review and for sharing some of the details from your most recent experience at Tom Wood Toyota! It is great to hear that Nick left a positive impression and ensured everything was taken care of up to our high standards. See you next time!

August 03, 2022

I like it’s location and excellent service. The front desk is very polite and excellent waiting area More

by ydu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Fields
Aug 03, 2022 -

Tom Wood Toyota responded

Thank you for sharing this awesome review! We are happy to have earned your business and we hope to see you at Tom Wood Toyota for your future service needs. Have a great day!

July 31, 2022

This dealership and it’s employees were courteous, professional, clean, friendly, helpful, attentive, and reliable. More

by corkyjoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein zwink
Aug 01, 2022 -

Tom Wood Toyota responded

Thank you for the great review! We are thrilled to hear that you are confident in the Tom Wood Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

July 24, 2022

Fast and easy. I like the email use for repair and consult and easy to make an appointment. More

by gltruax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Smith, Alberto Rodriguez, Trey Fields
Jul 25, 2022 -

Tom Wood Toyota responded

Thank you for reviewing us! We appreciate your business and hope to see you back at Tom Wood Toyota!

July 16, 2022

I love Tom Wood Toyota…everyone is nice and really try to accommodate. I’ll be back again. More

by Cvale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara in Service
Jul 18, 2022 -

Tom Wood Toyota responded

Thank you for taking the time to review Tom Wood Toyota!

July 13, 2022

Samantha Crowe did a awesome job. Any one looking for a new car should look her up. More

by Jeffcook221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Tom Wood Toyota responded

Thank you for being a fan of Samantha and the Tom Wood Toyota team. We're happy to hear you had a great experience with us. Safe travels!

July 11, 2022

Honest & Customer Minded a a a a a a a a a a a a More

by Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Lile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Gentleman
Jul 12, 2022 -

Tom Wood Toyota responded

Thank you for sharing your feedback, Lee! We are happy to have earned your business here at Tom Wood Toyota and we hope to work with you again down the road. Safe travels!

July 07, 2022

The dealer was patient with to make my selection, showed me around and delivered the car as promised on the set date. Thanks More

by awoyalemercy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha crowe
Jul 07, 2022 -

Tom Wood Toyota responded

All of us at Tom Wood Toyota are pleased to hear that your recent purchasing experience went smoothly. Thank you for the 5-stars, and enjoy your new ride!

July 05, 2022

Took 3 hours(even after setting up an appt! ) to get an oil change and tire rotation. More

by Sc430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember, both were very nice. Apologized for slow service and even started it himself!
Jul 06, 2022 -

Tom Wood Toyota responded

I am sorry to hear that your visit took longer than anticipated. We strive to deliver seamless and efficient service, and it is concerning that we left the wrong impression. I assure you that we will use this feedback to better our practices in the future. If there is anything more I can do to assist you or help fix things, please feel free to reach out. Best, Neal Guidarelli - Service Manager - 317-298-9081

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