Tom Wood Toyota

Outstanding experience. We found the Highlander we were looking for on-line at Tom Wood Toyota in Indianapolis. We input our info online and scheduled an early afternoon appointment. We arrived an hour e looking for on-line at Tom Wood Toyota in Indianapolis. We input our info online and scheduled an early afternoon appointment. We arrived an hour early and were greeted by Michael, whom we had received a confirmation call the day previously, and he recognized our stated trade-in vehicle and approached us with a very friendly manner, greeting us by name, and carrying a file with all the particulars - the vehicles (Highlanders) that we had expressed an interest, and our trade vehicle. It turned out the the one that was our first preference was the the only remaining of the two that we had indicated...and it was everything, and more than we would have wanted. Throughout the entire visit, Michael was straight forward, explained various options for us when the payment price exceeded what we had been prepared to pay. We had an opportunity to discuss the pros-and-cons with various proposed financing options and resorted to leasing for a 3 year term, and came away with a very fair trade-in allowance for our car, a payment we could afford, and a very remarkably and attractive residual at the end of the lease term. We drove away feeling very satisfied with the experience. A long time Toyota fan (I've had Landcruiser, Camry, Corolla and currently own a Tundra), the Highlander makes a superb addition to our Toyotal line-up of high-quality vehicles. I've purchased Toyotas in Texas, Dayton-Ohio, and Louisville-Kentucky. More surprising, and very gratifying was our experience at Tom Wood Toyota - very quick, very responsive, very willing to discuss needs and desires of the customer, and willingness to go the extra mile to achieve a satisfied customer! We would endorse Tom Wood Toyota to anyone looking for a satisfactory automobile acquisition! More

I was referred to Ken from a friend and a previous customer. I will recommend Ken,and Tom Wood Toyota. Very happy with my choice. customer. I will recommend Ken,and Tom Wood Toyota. Very happy with my choice. More

I recently bought a toyota camry hybrid at Tom Wood and was very peased with the reception and service. My sales consultsant was Mr. Dennis Moore. was very peased with the reception and service. My sales consultsant was Mr. Dennis Moore. More

After multiple bad experiences with another Toyota dealership closer to my home, I made the drive when it was time to by a new car to Tom Wood. It was so refreshing to have an enjoyable car buying ex dealership closer to my home, I made the drive when it was time to by a new car to Tom Wood. It was so refreshing to have an enjoyable car buying experience. My "need" and "want" list for my new vehicle was listened to, I didn;t feel pressure to make a quick decision, all my questions were answered and I fely like I got a great deal on a beautiful car that met all the criteria I wanted and needed. Michael and Brian were amazing to work with, and I felt like I could trust them and certainly was excited about the experience. A huge thank you to Michael and Brian and to the Tom Wood Toyota team for making car buying a pleasant experience again. More

Mike was upfront and honest from the time I filled out the credit application. He didn't try to push anything extra on me, nor did he pressure me in any way. The whole staff for that matter were very kind the credit application. He didn't try to push anything extra on me, nor did he pressure me in any way. The whole staff for that matter were very kind and not out to rip me off. I will be buying a truck from Mike next year. THANK YOU MIKE, and all the staff of Tom Wood. More

I came in on a Monday evening to explore any good leasing options that were available. I was met by salesman Dennis Moore and from the start I really liked his attitude. He was very warm and friendly and was options that were available. I was met by salesman Dennis Moore and from the start I really liked his attitude. He was very warm and friendly and was eager to make sure I was able to find the best deal possible for me. I initially was looking to lease a Toyota Camry but unfortunately it was not within my budget. Instead of having me walk out of the dealership disappointed, Dennis was very helpful in showing me what my other options were. He didn't do it in a pushy manner like most car salesmen, but instead did it in a helpful, caring manner. To my surprise I was happy with the alternative option of leasing a Toyota Rav4. I had never even seen one or even heard of one and I'm so glad that Dennis brought it to my attention as an option because I now LOVE the vehicle. The leasing option for the Toyota Rav4 fit my budget and I was able to walk out of the dealership that same Monday evening with my new Toyota Rav4. All thanks to Dennis' attentiveness to my needs and his persistence in making sure I got a car that worked for my budget and also one that I would love. :-) More

I was in a position to lease a car for the first time. Mike was very friendly and knowledgeable about the Camry and their leasing process. I felt like I was dealt with fairly and was not taken advantage o Mike was very friendly and knowledgeable about the Camry and their leasing process. I felt like I was dealt with fairly and was not taken advantage of during the entire process. I got the car that was the best choice for me, not the most expensive one. Great price and great service, highly recommended. More

We got the car quickly. Insurance, Tax, Title, and Financing were painless. My wife got the color she wanted, the roof rack, and all of the other features that were important to her. I got the safet Financing were painless. My wife got the color she wanted, the roof rack, and all of the other features that were important to her. I got the safety features, and I know from my experience with my own car, that the service center will take good care of her. More

We recently purchased a Toyota Highlander from Jeremy Janes at Tom Wood Toyota. We were very pleased with our experience. Jeremy and other sales consultants that we worked with to set up our purchase w Janes at Tom Wood Toyota. We were very pleased with our experience. Jeremy and other sales consultants that we worked with to set up our purchase were very friendly. We were introduced to people in the service and parts departments for future visits. Each person that we met congratulated us on our new vehicle. As we looked over our new Highlander, we found areas that still needed cleaning from adhesive tape. Much care and precision was done to clean those areas to our satisfaction. We traded in our old vehicle and received a very fair price on the trade in. We had looked at other Toyota dealers around Indpls. and did not receive the same deal, care, and overall experience as at Tom Wood. Our purchase was quick and easy. We would highly recommend Tom Wood Toyota as a great place to shop and purchase a new vehicle. More

Moved to Indy and needed to buy a new small SUV (RAV4). I looked for a reputable Toyota dealer, and Tom Wood was clearly the winner, after I looked around on the web and asked around at work. After getting t looked for a reputable Toyota dealer, and Tom Wood was clearly the winner, after I looked around on the web and asked around at work. After getting to Tom Wood, I found the staff there incredibly nice, knowledgable, and professional. I showed them a price on an ad from another Toyota dealer. Not only did Tom Wood match the price, they beat it. Highly recommend! Tom Wood is the place to go for good service and great prices! More