Tom Wood Toyota | Page 86

I was looking for a car for long. I got a Toyota Rav 4 which I was looking for trade In and researched for lots of other dealers. My search ends here in Tom Wood Toyota located at Lafayette Road Indianapo which I was looking for trade In and researched for lots of other dealers. My search ends here in Tom Wood Toyota located at Lafayette Road Indianapolis. Excellent customer focus, great treatment,Awesome value for trade in and quick service just made my day. When I walk in I was sure about the purchase but Mr. Jerry Piper , a great salesperson made things so transparent that my car buying experience became wxtraordinary. Very good inventory and a process that is quick made Tom Wood best of the lot. Thank you guys. Pros: Super Inventory, Skilled Agents, Salesperson is very frieendly , Transparency and work ethics. Cons: process took little longer than expeected. More

I visited this dealership looking for a specific car, and was able to leave the same day with it. They have the most courteous employees and time effeciant customer service. Everyone was helpful and made sur was able to leave the same day with it. They have the most courteous employees and time effeciant customer service. Everyone was helpful and made sure I was satisfied with their service. I would like to thank Dennis Moore for making it happen for me.. :) More

After numerous bad experiences with car purchases, I visited Tom Wood Toyota to trade in my out dated car. My salesman, Dennis Moore, was very knowledgeable and caring. He found the perfect car for my n visited Tom Wood Toyota to trade in my out dated car. My salesman, Dennis Moore, was very knowledgeable and caring. He found the perfect car for my needs and finances. I drove off the lot in a new 2012 Corolla with a payment under what I had first intended! I love my new car and had a great experience with Tom Wood Toyota and Dennis! I would recommend them to anyone wanting a car! More

I was looking for a Highlander in a specific color through the internet. Mike McArdle called me and searched for the exact car I was looking for. He found one on its way to a dealer in Indiana. He through the internet. Mike McArdle called me and searched for the exact car I was looking for. He found one on its way to a dealer in Indiana. He had it driven down to Indy and called me when it was ready for a test drive. He was very responsive to all my questions and concerns through emails and phone calls even when he had the day off. Mike was very professional and friendly throughout the entire process. He even helped me to get a bike/trailer hitch installed. I highly recommend Mike at Tom Wood Toyota and will use him in the future for my next Toyota. Good job, Mike! Leslie Casey More

Robbie Rodriguez was my saleman and Mike did the paper work both guys was up front and honest making the easy car buying experience i have ever had. After spending all day on Friday looking for a truck ea work both guys was up front and honest making the easy car buying experience i have ever had. After spending all day on Friday looking for a truck early Saturday morning we went to Tom Wood it took us about an hour and a half we were leaving with our new truck with all paper work taking care of. thanks to both guys. More

I went to the dealer to look at a used Rav4. Dennis was friendly and helpful in answering all of my questions about my trade-in and purchase options. I left with his card to look at other cars but came ba friendly and helpful in answering all of my questions about my trade-in and purchase options. I left with his card to look at other cars but came back to Tom Wood because they gave me the best deal for my trade-in and lease. More

One great experience. I would (and have already) recommended this dealership and my salesman Mike McArdle to my friends and family. My Son in law is going to visit them very soon. recommended this dealership and my salesman Mike McArdle to my friends and family. My Son in law is going to visit them very soon. More

Two and a half years ago I bought a car from Tom Wood Toyota. Unfortunately, that car was recently totaled so, fortunately, I went back. The sales staff is more than helpful, easy to get along with, an Toyota. Unfortunately, that car was recently totaled so, fortunately, I went back. The sales staff is more than helpful, easy to get along with, and knowledgeable; and less than pushy, scheming or whatever "car salesman" stigma that sometimes makes people sketchy about car shopping. Customer service is not thrown out the window with these guys, they are superb. I highly recommend shopping at Tom Wood Toyota/Scion. More

We were looking for a newer suv to fit our family needs for a reasonable price. Wayne Cowherd at Tom Wood Toyota helped us do just that! We got a fair trade in and a good price on our new 2008 Torrent! for a reasonable price. Wayne Cowherd at Tom Wood Toyota helped us do just that! We got a fair trade in and a good price on our new 2008 Torrent! All employees were very friendly and helpful! More

Outstanding experience. We found the Highlander we were looking for on-line at Tom Wood Toyota in Indianapolis. We input our info online and scheduled an early afternoon appointment. We arrived an hour e looking for on-line at Tom Wood Toyota in Indianapolis. We input our info online and scheduled an early afternoon appointment. We arrived an hour early and were greeted by Michael, whom we had received a confirmation call the day previously, and he recognized our stated trade-in vehicle and approached us with a very friendly manner, greeting us by name, and carrying a file with all the particulars - the vehicles (Highlanders) that we had expressed an interest, and our trade vehicle. It turned out the the one that was our first preference was the the only remaining of the two that we had indicated...and it was everything, and more than we would have wanted. Throughout the entire visit, Michael was straight forward, explained various options for us when the payment price exceeded what we had been prepared to pay. We had an opportunity to discuss the pros-and-cons with various proposed financing options and resorted to leasing for a 3 year term, and came away with a very fair trade-in allowance for our car, a payment we could afford, and a very remarkably and attractive residual at the end of the lease term. We drove away feeling very satisfied with the experience. A long time Toyota fan (I've had Landcruiser, Camry, Corolla and currently own a Tundra), the Highlander makes a superb addition to our Toyotal line-up of high-quality vehicles. I've purchased Toyotas in Texas, Dayton-Ohio, and Louisville-Kentucky. More surprising, and very gratifying was our experience at Tom Wood Toyota - very quick, very responsive, very willing to discuss needs and desires of the customer, and willingness to go the extra mile to achieve a satisfied customer! We would endorse Tom Wood Toyota to anyone looking for a satisfactory automobile acquisition! More