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Tom Wood Toyota

Whitestown, IN

4.8
980 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 980 reviews

February 21, 2023

Our sales Rep was Ron Rengal-Scott. He was friendly and listened to what we were looking for. He was very knowledgeable and found what we wanted. Everyone at the dealership was very fri More

by louannlake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Tom Wood Toyota responded

Ron is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Enjoy your new ride and thank you for your business from your friends at Tom Wood Toyota!

January 19, 2023

Very friendly and professional staff. While there are still the odd issues you expect to run into at a dealership, I found it to be less frustrating than previous car buying experiences I More

by bowerguy10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Tom Wood Toyota responded

Thank you for the high-star rating of Tom Wood Toyota! We are pleased to have left a positive impression. Safe driving!

January 03, 2023

A very friendly and professional dealership which made car buying easy! I test drove several cars and Ron was very patient as we made our selection. More

by njbaird55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Tom Wood Toyota responded

It is gratifying to read about your positive purchase experience with Ron and our team! Thank you for taking your business to Tom Wood Toyota and for sharing your feedback. Enjoy the ride!

December 30, 2022

Came in to test drive a 2023 Tundra. The sales associate Ron was extremely helpful and it was a no pressure experience. More

by Spencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Tom Wood Toyota responded

Thank you so much for supporting Tom Wood Toyota and congratulations on your new Tundra, Spencer! Ron and the entire Tom Wood Toyota team appreciate your support!

December 28, 2022

Our total experience at Tom Wood Toyota was a very positive one. Our salesman, Ron Rangel-Scott was very informative and professional. He gave us daily status updates as we waited for the incoming new More

by Robert D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Tom Wood Toyota responded

We appreciate your feedback, Robert! Thank you for choosing Tom Wood Toyota, it means so much that you are a happy customer. We will pass along your comments to Ron and Sohil, and we wish you many safe miles ahead!

December 27, 2022

T was a pleasure working with Ron Scott. I told him what I wanted and he made it happen. More

by civils ramona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

civils ramona responded

Great service

Dec 28, 2022 -

Tom Wood Toyota responded

Thank you for the great review! We appreciate your support and hope to see you back again at Tom Wood Toyota!

December 20, 2022

Ron kept us updated on the status of the in-bound vehicle. Super easy to work with and I'd recommend him to anyone. Even when there was some downtime, he provided recommendations on our upcoming vaca More

by olivia.peavler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sohail Mirza
Dec 21, 2022 -

Tom Wood Toyota responded

Thanks for this great review of Tom Wood Toyota, Olivia! Ron will appreciate your kind feedback. The team is glad to have your support!

December 14, 2022

Geat customer service by everyone, especially Ron Rangel-Scott. He is very easy to work with. More

by Taj
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sohail Mirza
Dec 14, 2022 -

Tom Wood Toyota responded

Thank you for the excellent review and for giving Ron a special shoutout. The Tom Wood Toyota team appreciates the feedback.

December 09, 2022

One of the Finance Mangers sold a used truck to my husband, when we had yet to receive the insurance settlement on his F150 totaled in a deer collision. Instead, my husband was treated to a song & dan More

by Mkraft58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sohail Mirza
Dec 09, 2022 -

Tom Wood Toyota responded

This feedback is concerning, We are very sorry that your husband is sick as you did not mention it to us while you were here, we hope everything turns out well. When we discussed your new loan on your 2013 Ford, you purchased, we did discuss the interest rate prior to you going to the finance office! Your loan is through Toyota Financial Services and you will be getting payment invoices from TFS. When we asked your husband to meet with our finance manager we asked if you would like to accompany him and you choose to go outside and sit in your vehicle. We never want anyone to feel bad when purchasing a car from Tom Wood but your review is very shocking, as your husband has spoken to the sales consultant and said he was very happy. We would like to help with anything we can so please reach out to one of us and we will gladly assist. Tom Wood Toyota Management

Dec 09, 2022 -

Mkraft58 responded

We need TFC mailing address and our loan number and we do not wish to wait on a “payment” booklet or anything of that nature- we need that information today, so that we can reduce this loan amount immediately and then refinance the remaining $9800. Please do not ever speak to me in such a condescending nature EVER again! I WAS TOLD to go to the car, because my husband, is an old school type person- his vehicle, his loan ? See what happens with stupid machismo thinking like this ? HE couldn’t be in the room when I make a deal because we are very different there. I would NEVER have paid sticker price, I would NEVER had accepted this interest rate, or the “take-it-or-leave” corner they backed my husband into, nor would they take a deposit to hold the vehicle to only Saturday -3 days. We were told no, and it WOULD probably be SOLD before we could get back there on Saturday, even though we offered $1000 from our personal checking account. One note to this whole thing: We have owned a house built by Brookville Lake? You know in Indiana- we are more Hoosier than ANY of you, by decades! Did you treat us that way, no. I have NO issue with the young kid trying to help us, my problem lies with the Man Behind the Curtain pulling the strings and sending that poor kid out again and again, to tell us , no, essentially. INVITED to join the deal, but not included or heard prior to that “invitation!” That’s why I was in my car, because I was FURIOUS at the way my husband was treated. Too bad, I failed to tell you, I have “Durable Power of Attirney” so it would have REALLY been in your BEST interests to have treated my husband better. That man, sitting in front of you, has a net worth that would shock you. The truck is mine also, so DO NOT play innocent. The whole “vibe” of what went down. to myself, at least, was NOT the BEST this dealership could do, if it is, how do they stay in business. Understand this- I have never purchased a “used” vehicle and have NEVER been treated in this manor, never. So, aim your snide response at me, it’s fine, it does show your true colors, and that I am NOT exaggerating this experience AT ALL - we traveled 2 1/2 hours each way to make this deal, and THIS is the BEST you could DO? Again, shame on you!

December 06, 2022

Good job by everyone. Sam Crowe and Hussein Zwink both did a great job as sales people. More

by Zukesrav4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Husein Zwink
Dec 06, 2022 -

Tom Wood Toyota responded

Thank you for taking the time to give Sam and Hussein a shoutout. We appreciate your awesome review and wish you many safe and happy miles! - Tom Wood Toyota

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