Tom Wood Toyota

T was a pleasure working with Ron Scott. I told him what I wanted and he made it happen. I told him what I wanted and he made it happen. More

Ron kept us updated on the status of the in-bound vehicle. Super easy to work with and I'd recommend him to anyone. Even when there was some downtime, he provided recommendations on our upcoming vaca vehicle. Super easy to work with and I'd recommend him to anyone. Even when there was some downtime, he provided recommendations on our upcoming vacation. More

Geat customer service by everyone, especially Ron Rangel-Scott. He is very easy to work with. Rangel-Scott. He is very easy to work with. More

One of the Finance Mangers sold a used truck to my husband, when we had yet to receive the insurance settlement on his F150 totaled in a deer collision. Instead, my husband was treated to a song & dan husband, when we had yet to receive the insurance settlement on his F150 totaled in a deer collision. Instead, my husband was treated to a song & dance , complete SMILING while he signed my husband up for a Buy-here -Pay- here, type of “loan “ at 13.04% as if my husband and myself had not purchased and paid off no less than 5 car loans. We own two homes, one in Indiana, as a matter of fact! We are as much HOOSIERS as any of the people at this dealership, and we were treated so poorly it is shameful. My husband is fighting cancer , had his vehicle totaled by an 8 point buck that weighed , most likely, as much as 300 lbs. We were in the process of receiving our settlement, we told them so. Instead my husband was led to believe that he was financing this loan through Toyota Financial Company, which my husband mistakenly believed, believed it was through The Toyota Company NOT this type of loan, which I recognized IMMEDIATELY, and had I been in THAT room with THAT person? THIS would NEVER have happened. I mentioned 5 vehicles bought & financed? 4 of those were my loan negotiations, and my husband was not there at the time. I am APPALLED that he was treated so callously & flat out, if not lied to, was led to believe these things by a very “smiley” slick Finance person, who knowing that we had driven over 100 miles to make this deal, just bent my husband over and screwed him, simple as that. Pass it along. More

Good job by everyone. Sam Crowe and Hussein Zwink both did a great job as sales people. Sam Crowe and Hussein Zwink both did a great job as sales people. More

I have worked with 3 different service advisors now, and am now convinced they are all good. Most recently it was Scott Goodson. They are good in every possible way. Honesty and integrity are hard to come am now convinced they are all good. Most recently it was Scott Goodson. They are good in every possible way. Honesty and integrity are hard to come by with dealer service departments nowadays. I have a direct comparison in this case with another large area dealership representing a domestic brand, and I will not return there. The other place had my vehicle for 2 weeks before even looking at it! Then when the did, they did minimal work and charged me a fortune. I did not feel like they cared about me or my vehicle. Tom Wood service however, I highly recommend. I’m not saying it’s cheap, but you at least know you’re in good hands. More

Working with Ron was easy, clear, and you knew you were being taken care of. He is very communicative and I would recommend to anyone. Customer service is one of his top priorities. being taken care of. He is very communicative and I would recommend to anyone. Customer service is one of his top priorities. More

Dealership is great and Salesman Ron is the VERY BEST! His suggestions where very helpful and his knowledge of the product was superb!! His suggestions where very helpful and his knowledge of the product was superb!! More

The price was right and the deal was easy(ish). After all the numbers were agreed upon, they asked if I was prior military, I am. They took another $500 off the deal, an awesome surprise! After all the numbers were agreed upon, they asked if I was prior military, I am. They took another $500 off the deal, an awesome surprise! More

Ron is absolutely phenomenal. I have never had such a positive car buying experience and will definitely be passing along info to friends and family I have never had such a positive car buying experience and will definitely be passing along info to friends and family More