Tom Wood Toyota

EXCELLENT SERVICE MY EXPERIENCE WITH TOM WOOD TOYOTA WAS AWESOME. I HAD THE PLEASURE OF WORKING WITH BRYCE MORAN, AND HE TOOK VERY GOOD CARE OF ME FROM THE MINUTE I WAL MY EXPERIENCE WITH TOM WOOD TOYOTA WAS AWESOME. I HAD THE PLEASURE OF WORKING WITH BRYCE MORAN, AND HE TOOK VERY GOOD CARE OF ME FROM THE MINUTE I WALKED IN THE DOOR. IM SO EXCITED TO REPORT THAT EVEN THOUGH I ARRIVED HERE ON THE BUS ON A FREEZING COLD NIGHT, BECAUSE OF HIM AND JOE SHIMER THE FINANCE DIRECTER I AM DRIVING HOME HAPPILY IN THE PERFECT CAR TO FIT MY FAMILIES NEEDS, INSTEAD OF CATCHING THE BUS. YOU GUYS WERE AWESOME! AND I WILL RECOMMEND ALL MY FRIENDS TO COME HERE TO RECIEVE THE EXACT SAME EXPERIENCE AND GREAT CUSTOMER SERVICE AS I DID. THANK YOU TOM WOOD TOYOTA! More

Awesome experience LOVE the sales people!! Bought a Toyota 2011 RAV 4 from Dan Borden was a great experience and would not go anywhere else!! Made me feel like I was the only one in the dealers Bought a Toyota 2011 RAV 4 from Dan Borden was a great experience and would not go anywhere else!! Made me feel like I was the only one in the dealership. I was in and out with the paperwork quicker than any dealership. #1 More

My First Car I would like to thank Bryce for making my first car purchase a great one. I went into this process not thinking is would be as easy as Bryce made it I would like to thank Bryce for making my first car purchase a great one. I went into this process not thinking is would be as easy as Bryce made it for me; he took the time and answer all the questions that I had and explained everything thoroughly and professionally. I would recommend Tom Wood to first time car buyers every time! More

Our new Rav 4 Brad Roberts was very courteous and knowledgeable on the product and helped us choose the right vehicle for our needs. I will not go to anyone else an Brad Roberts was very courteous and knowledgeable on the product and helped us choose the right vehicle for our needs. I will not go to anyone else and I am going to recommend him to all my friends. More

Great salesmanship I worked with David Tank to purchase a 2009 Pontiac G8. He was very professional & knowledgable about the car. David made buying a car a wonderful exp I worked with David Tank to purchase a 2009 Pontiac G8. He was very professional & knowledgable about the car. David made buying a car a wonderful experience & I would recommend everyone go see him! More

GREAT!!! EXCELLENT BUYING EXPERIENCE! I WAS VERY PLEASED WITH MY OVERALL BUYING EXPERIENCE WITH THIS DEALERSHIP. I WAS NEVER RUSHED AND I FELT AS THOUGH MY SAL EXCELLENT BUYING EXPERIENCE! I WAS VERY PLEASED WITH MY OVERALL BUYING EXPERIENCE WITH THIS DEALERSHIP. I WAS NEVER RUSHED AND I FELT AS THOUGH MY SALESPERSON ACTUALLY LISTENED TO WHAT I WANTED AND NEVER TRIED TO PUSH WHAT I DIDN'T NEED ON ME! More

great dealership I really enjoyed working with Tom Wood Toyota. I had been to 3 other dealerships and my salesman Bryce Moran really made me feel at home. He was the o I really enjoyed working with Tom Wood Toyota. I had been to 3 other dealerships and my salesman Bryce Moran really made me feel at home. He was the only one to listen to my needs and went out of his way to help me. I highly recommend Bryce . More

Great Experience Dan Hester in sales was a pleasure to work with I would recommend talking to him when you visit the dealership. Listened to my needs and wants and did Dan Hester in sales was a pleasure to work with I would recommend talking to him when you visit the dealership. Listened to my needs and wants and did an excellent job helping us. More

Poor post-sales experience The new Prius I purchased from Tom Wood has exceeded my expectations. However, I cannot say the same for their customer service. The Prius has an opt The new Prius I purchased from Tom Wood has exceeded my expectations. However, I cannot say the same for their customer service. The Prius has an option for the reverse warning to change to a single beep. Per the manual, it says “settings can be changed by your Toyota dealer”. I came in on a Saturday to try to get this done. The service department said they would do it for $59. I found this totally unacceptable and told them that, along with others on the sales floor. I left without having it done. I could understand the charge if this were not a new car, purchased elsewhere or required significant time to do. It takes a couple of minutes to make the change I asked for. I made other arrangements for the change and will look elsewhere for future service. More

Service Advisor The entire service center is not managed professionally. Workers chatting, flurting at work place, scheduled appointment did not get entered. Long wai The entire service center is not managed professionally. Workers chatting, flurting at work place, scheduled appointment did not get entered. Long waiting (2 hours wait for a 10 min. Job) More