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Tom Wood Toyota
Whitestown, IN
971 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 971 reviews
February 08, 2018
Great car buying experience I was happy with vehicle offered and the honest, no pressure salesman. Hope the follow-up service is the same. This was my first visit Whitestown. I was happy with vehicle offered and the honest, no pressure salesman. Hope the follow-up service is the same. This was my first visit Whitestown. More
by Sam
Employees Worked With
GEORGE WATSON
February 07, 2018
My driver side door interior lock was broke and not operatin The repair shop order the part from a local retailer, which ended up being the wrong color. However,I was called the next morning telling me that the The repair shop order the part from a local retailer, which ended up being the wrong color. However,I was called the next morning telling me that the part had arrived at the shop. However, I didn't get it fix until several days later. My door works perfectly now. Thank you More
by Passion
Employees Worked With
Justin Lewis
February 05, 2018
35 year customer I keep my cars for a long time because I LOVE not having a car payment. Tom Wood Service makes this possible. Over the years, they have even explained I keep my cars for a long time because I LOVE not having a car payment. Tom Wood Service makes this possible. Over the years, they have even explained why a few of the repairs I requested were not worth the expense!! Unprecedented! For the past few years, Erin Powell has been taking good care of me. More
by Hybrid
Employees Worked With
ERIN Powell
January 22, 2018
Good service on a synthetic oil change and 4-wheel alignment Erin Powell takes great care of her customers, treating them with the same level of care and kindness that you'd liken to a family member or good frie Erin Powell takes great care of her customers, treating them with the same level of care and kindness that you'd liken to a family member or good friend. I entrust my Avalon hybrid to her and the experienced and skilled team at Tom Wood Toyota. I'm looking forward to seeing their new facility on the northwest side of Indianapolis. More
by Russ
Employees Worked With
Erin Powell
January 03, 2018
50/50 I have a warranty on my car but they charged me $133 for a heat shield that muffler shop it would’ve been $20 when I called Ralph’s muffler. Need to b I have a warranty on my car but they charged me $133 for a heat shield that muffler shop it would’ve been $20 when I called Ralph’s muffler. Need to be specific what does a warranty cover If I have bumper to bumper warranty #NotGoodBusiness More
by James Franklin
Employees Worked With
Dave
December 05, 2017
Routine Maintance - Superior Service Routine oil change/tire rotation for a 2017 VW Jetta. Neal was extremely helpful, offered prompt service, and answered all of my questions. I highly r Routine oil change/tire rotation for a 2017 VW Jetta. Neal was extremely helpful, offered prompt service, and answered all of my questions. I highly recommend Tom Wood, and specifically Neal, for all service needs. More
by Thekatiep7
Employees Worked With
Neal Guidarelli
November 27, 2017
Extended warranty false advertisement I was sold an extended warranty at the time I purchased my vehicle. I was not informed that I would have a deductible every time something went wrong I was sold an extended warranty at the time I purchased my vehicle. I was not informed that I would have a deductible every time something went wrong with the vehicle and needed serviced (which is covered under the extended warranty). The service department explained to me that this was more like an insurance plan and that I would always have a $100 deductible. So not only am I paying on the extended warranty, I am also paying an additional $100 every time I have to it serviced utilizing the extended warranty. My understanding, when I sold the warranty, is that I was extending the warranty to 100k miles...there was never a mention of a $100 deductible. More
by Jacob Wolverton
Employees Worked With
Andre
October 26, 2017
JLK Tom Wood review Great service. I’ve taken my Toyota’s, a Tundra and now a Highlander, to Tom Wood for years. I’ve never had an issue with their work. Their service Great service. I’ve taken my Toyota’s, a Tundra and now a Highlander, to Tom Wood for years. I’ve never had an issue with their work. Their service agents are always friendly and willing to take the time to explain issues and answer questions. More
by jlk2
Employees Worked With
Erin Powell
October 18, 2017
I love Tom Wood Toyota! Tom Wood has serviced my Toyota Sienna Van since I bought it from them (used) in 2004. It now has 135,000 miles on it, and I plan for 100,000+ more! Tom Wood has serviced my Toyota Sienna Van since I bought it from them (used) in 2004. It now has 135,000 miles on it, and I plan for 100,000+ more! Either major or minor repairs or just service, I count on them - like when my run-flat tires were going soft - they put air in the tires a couple of times for me, with no charge before putting on new tires. And when the way- back seat was stuck in the fold-up position - there were 4 techs in the back trying to figure out how it had gotten locked in place. I have always been treated courteously and promptly. More
by Sock Girl
Employees Worked With
Chad, Neal
October 14, 2017
Solved problem in very quickly Very professional. Fixed problem caused by someone else. Found and fixed very quickly. Kept me updated and took me into bay area to show me the proble Very professional. Fixed problem caused by someone else. Found and fixed very quickly. Kept me updated and took me into bay area to show me the problem. More
by Drayw
Employees Worked With
Chad Cooper
