Tom Wood Toyota

Awesome customer service This is an impressive dealership. The customer service was outstanding. A big shout out to Deanna Riddle, Brad Roberts and Neal Guidarelli for their This is an impressive dealership. The customer service was outstanding. A big shout out to Deanna Riddle, Brad Roberts and Neal Guidarelli for their professionalism and hospitality. This was the best car buying experience I’ve ever had. The state of the art facility and staff make buying a Toyota a real pleasure. Well done! More

Courteous and Helpful: Neal Guidarelli was my Service Lane Manager and was courteous and helpful in explaining what needed to be done on my 1996 Toyota Avalon's brakes. He s Neal Guidarelli was my Service Lane Manager and was courteous and helpful in explaining what needed to be done on my 1996 Toyota Avalon's brakes. He saw to it that I got a ride home since the brake job and oil change would take several hours. I got a ride back to Toyota when my car was ready. My brakes are working well now and I feel safe in my travels. More

Tom Wood Excellent service and a beautiful new facility. I have always had great service here, and this time was no different. That’s why I don’t go anywhere e Excellent service and a beautiful new facility. I have always had great service here, and this time was no different. That’s why I don’t go anywhere else. More

Couldn’t handle an oil change I took my none Toyota vehicle to this dealer for a basic oil change. I only utilized them because it is the dealership where I purchased my vehicle an I took my none Toyota vehicle to this dealer for a basic oil change. I only utilized them because it is the dealership where I purchased my vehicle and they have performed oil changes for this vehicle in the past. The car drove horribly after the oil change due to their inability to reconnect air hoses properly. The entire ordeal ended up with them towing the car to another dealership to fix the issues, my not having access to my car for 2.5 days, missing a client meeting and postponing my departure for a family vacation. I’m always looking for good businesses to recommend. Unfortunately, I can’t in good faith recommend this dealership. More

Great staff, facility, & services. Always professional service. Friendly & helpful staff. Great new facility. Loved the Uber shuttle. Wish they were still near my home at Lafayette Road Always professional service. Friendly & helpful staff. Great new facility. Loved the Uber shuttle. Wish they were still near my home at Lafayette Road but can’t have everything. More

Service Great service and personal attention!!! Only problem was time spent waiting on oil change (2 hrs) Waiting room and restroom was excellent and VERY cl Great service and personal attention!!! Only problem was time spent waiting on oil change (2 hrs) Waiting room and restroom was excellent and VERY clean More

Excellent and timely service I had a positive experience with Tom Wood Toyota. Purchased a used 2017 Camry. I visited the dealership twice prior to the purchase. Test drove two I had a positive experience with Tom Wood Toyota. Purchased a used 2017 Camry. I visited the dealership twice prior to the purchase. Test drove two vehicles, one that they pulled out of the showroom for me. Sales person, Devon, was a pleasure to do business with, not pushy at all and answered all my questions. Got back to me in a timely manner on my offer. I made the offer Monday morning and picked up my car up that afternoon. I went to three other Toyota dealerships and every person at the other three stated "we have the best prices". No one said that at Tom Wood but they did have the best price compared to the others. I highly recommend Tom Wood Toyota. More

Good Job Had my car serviced with Tom Wood Toyota. Had the pleasure of speaking with Erin. She told me what the problem was and handled everything for me. Good Had my car serviced with Tom Wood Toyota. Had the pleasure of speaking with Erin. She told me what the problem was and handled everything for me. Good job and keep of the good work! More

Wonderful The friendliness of the service department and sales department is excellent! There knowledge is the reason I returned too purchase my second vehicle The friendliness of the service department and sales department is excellent! There knowledge is the reason I returned too purchase my second vehicle from Tom Wood Toyota!! More

Great car buying experience I was happy with vehicle offered and the honest, no pressure salesman. Hope the follow-up service is the same. This was my first visit Whitestown. I was happy with vehicle offered and the honest, no pressure salesman. Hope the follow-up service is the same. This was my first visit Whitestown. More