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Tom Wood Toyota

Whitestown, IN

4.8
971 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 971 reviews

March 13, 2018

State of the Art and Elite Willing to listen and help. So glad I decided to go and look for a car at Tom Wood Toyota on Lafayette Rd, which now has moved to 6408 Crane Dr. White More

by Granny 1550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lewis , JAMES THOMPSON
May 07, 2018 -

Tom Wood Toyota responded

Thank you for your kind words. We’ve spent 50 years building our business, and our Service Departments are an essential part of it. Glad you were pleased with us.

March 10, 2018

Courteous and Helpful: Neal Guidarelli was my Service Lane Manager and was courteous and helpful in explaining what needed to be done on my 1996 Toyota Avalon's brakes. He s More

by carole finnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
May 07, 2018 -

Tom Wood Toyota responded

We appreciate your positive comments regarding our Service Department. We hope we’ve made a friend--and a permanent customer--in you. We’ll do our best to live up to your review.

March 10, 2018

Awesome customer service This is an impressive dealership. The customer service was outstanding. A big shout out to Deanna Riddle, Brad Roberts and Neal Guidarelli for their More

by Bennett,Susan715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Roberts and Neal Guidarelli, DeAnna Riddle
May 07, 2018 -

Tom Wood Toyota responded

A kind review! That was so nice of you. Thanks for taking the time. We hope you’re enjoying your new vehicle, and that you’ll send your friends and family our way.

March 09, 2018

Tom Wood Excellent service and a beautiful new facility. I have always had great service here, and this time was no different. That’s why I don’t go anywhere e More

by Conway2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martez
May 07, 2018 -

Tom Wood Toyota responded

What an excellent review! Thank you so much. Just a reminder, ours is a full-service Service Department. We’re here for things like oil changes, batteries, and tires, too.

March 08, 2018

Couldn’t handle an oil change I took my none Toyota vehicle to this dealer for a basic oil change. I only utilized them because it is the dealership where I purchased my vehicle an More

by Serv1st
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Forsyth
Mar 12, 2018 -

Tom Wood Toyota responded

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and would like to get in contact with you in order to determine what exactly went wrong and then eventually work together on a solution. Please give me a call at (317) 297-2444, or email me at Eric_Peterson@tomwood.com. Thank you. - Eric Peterson, General Manager at Tom Wood Toyota

March 02, 2018

Great staff, facility, & services. Always professional service. Friendly & helpful staff. Great new facility. Loved the Uber shuttle. Wish they were still near my home at Lafayette Road More

by KatieRose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
May 07, 2018 -

Tom Wood Toyota responded

Vehicle service is important. We’re pleased you’re pleased with the service we provided. Feel free to ask questions and, if you have other vehicles, we can service them, too.

February 28, 2018

Service Great service and personal attention!!! Only problem was time spent waiting on oil change (2 hrs) Waiting room and restroom was excellent and VERY cl More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin
May 07, 2018 -

Tom Wood Toyota responded

We’ll make certain our Service Department sees your review. They’re total professionals, but like everyone else, they enjoy a compliment.

February 27, 2018

Excellent and timely service I had a positive experience with Tom Wood Toyota. Purchased a used 2017 Camry. I visited the dealership twice prior to the purchase. Test drove two More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy in Fiancing, DEVON HALLETT
May 07, 2018 -

Tom Wood Toyota responded

Thank you for your kind words. We take great care in selecting the pre-owned vehicles we sell. We’re happy we helped find one right for you.

February 14, 2018

Good Job Had my car serviced with Tom Wood Toyota. Had the pleasure of speaking with Erin. She told me what the problem was and handled everything for me. Good More

by nene317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Powell
Feb 15, 2018 -

Tom Wood Toyota responded

Vehicle service is important. We’re pleased you’re pleased with the service we provided. Feel free to ask questions and, if you have other vehicles, we can service them, too.

February 08, 2018

Wonderful The friendliness of the service department and sales department is excellent! There knowledge is the reason I returned too purchase my second vehicle More

by BLE81218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Powell, JAMES THOMPSON, Jeremy Forsyth
Feb 15, 2018 -

Tom Wood Toyota responded

Mark Twain once said he could live two weeks on a good compliment. That’s how we feel about comments like yours. Thanks, you made our day.

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