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Tom Wood Toyota
Whitestown, IN
980 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 980 reviews
November 20, 2018
Good value on major service I was very happy with the service from a Toyota dealer next to my work place. However Tom Wood offered to pick mine up and return it so I decided to g I was very happy with the service from a Toyota dealer next to my work place. However Tom Wood offered to pick mine up and return it so I decided to give them a try. Both the Porter who greeted me and handled the delivery and Damion the service adviser did an awesome job keeping my updated and recamended other things I needed to address. This was a major service for a 135,000 mile van and I figured it would have taken longer. Got done early even after special order parts. The exterior detail could have been perfect with about 15 mins more spent on the outside. Over all I give them a ten out ten and will be back at 140,000 for more! Thanks More
by High mile Sienna XLE AWD
Employees Worked With
Damion Strudivant
November 16, 2018
Waited to long Online salesman, Josh, was a joke. Communication between online salesman and dealership was non exsistant. I came ready to buy and nobody knew who I w Online salesman, Josh, was a joke. Communication between online salesman and dealership was non exsistant. I came ready to buy and nobody knew who I was. I was also misled buy the online salesman. Very disappointing. James, the actual salesman, was friendly but did not offer to go over the truck that I wanted to buy with me. He did not show me any features or how to use them on the new truck. He just pulled it up and said there you go. I was greeted with a receptionist and the first words she said was” sorry I’m a temp” very unprofessional. Had I not been tired from a long day at work and a two hour drive, I would have just left. More
by Abundy79
Employees Worked With
AJ sales manager, JAMES THOMPSON
November 12, 2018
Great experience Great service they worked with me and gave me a good deal I went to 5 dealers that day and it was the best deal I found -they found me the truck I wan Great service they worked with me and gave me a good deal I went to 5 dealers that day and it was the best deal I found -they found me the truck I wanted in two days -a painless experience the staff was great the dealership and waiting area were clean just like new couldn’t ask for more More
by Rc
Employees Worked With
AJ. Harry, J.R. White
October 24, 2018
Truly exceptional customer service and care! TW Toyota service folks bend over backwards to take care my family when it comes to automotive service...They recently handled a problem with my Lexus TW Toyota service folks bend over backwards to take care my family when it comes to automotive service...They recently handled a problem with my Lexus that saved me time and travel...I trust their service recommendations and advice... More
by Happy customer
Employees Worked With
Neal Guidarella, Jeremy Forsyth
October 23, 2018
2013 tundra Emma and AJ were great to work with. The price of the tundra was under value so it was an easy decision to trade my Tacoma in for it. Will be coming b Emma and AJ were great to work with. The price of the tundra was under value so it was an easy decision to trade my Tacoma in for it. Will be coming back for sure for future business More
by Sanders21
Employees Worked With
Aj, EMMA TORRES
October 11, 2018
Good experience Came in to by a Rav 4, test drive it, liked it, went to an upgraded version and bought it. In and out in 2 hours. Great experience. Came in to by a Rav 4, test drive it, liked it, went to an upgraded version and bought it. In and out in 2 hours. Great experience. More
by Eric9653
Employees Worked With
Edward Kochin
October 08, 2018
Awesome The service representative was very professional and explained in detail about the service. It was awesome, service was fast and the new place is com The service representative was very professional and explained in detail about the service. It was awesome, service was fast and the new place is comfortable. More
by Leap
Employees Worked With
Chad, Neal
September 21, 2018
Purchase of Chevy Cruse George was Awesome!! He made the process smooth, quick and easy. He even drove the car to Lafayette so we didnt have to come back to sign the paperwo George was Awesome!! He made the process smooth, quick and easy. He even drove the car to Lafayette so we didnt have to come back to sign the paperwork, Great overall Experience!!! Thank You Barbie More
by Barbiej1
Employees Worked With
Ryan, GEORGE WATSON
September 20, 2018
New Car same day excellent service Excellent service same day I was looking for a car that would be affordable yet fancy and I have got it thank you JR, Edward Kochin, Josh and Eddie (w Excellent service same day I was looking for a car that would be affordable yet fancy and I have got it thank you JR, Edward Kochin, Josh and Eddie (w/Finance). Toyota Rocks! More
by Tight786
Employees Worked With
Edward Kochin, Josh, Eddie with Finance, J.R. White
September 08, 2018
Relaxing purchase Our salesman Derrick Martin was the best. He helped make the purchase a pleasurable and relaxing experience. Never tried to sell something we didn’t w Our salesman Derrick Martin was the best. He helped make the purchase a pleasurable and relaxing experience. Never tried to sell something we didn’t want or rush us to make a decision. Take my advice and go to Tom Wood Toyota and ask for Derrick. Finance Manager was great as well and a pleasure to work with. More
by BDC
Employees Worked With
Derrick Martin and the finance Manager
