Tom Wood Toyota

First time Toyota buyer If you are in the market for new or used... check out Tom Wood Toyota, Whitestown. We had a great experience with both our salesman, Kevin Vaughn, an If you are in the market for new or used... check out Tom Wood Toyota, Whitestown. We had a great experience with both our salesman, Kevin Vaughn, and the dealership. More

Outstanding customer service I always appreciate the professionalism in this dealership coupled with their excellent service. I like the fact they let me know what needs to be don I always appreciate the professionalism in this dealership coupled with their excellent service. I like the fact they let me know what needs to be done at each service session and the priority it needs to be done. This is very important to me just in case I'm not financially ready to cover it all. Thanks Lowell for helping me last time. More

Oil change I typically have a great experience but this time i didn’t. Mainly because I had asked to have my plates and wipers put on while my car was in service I typically have a great experience but this time i didn’t. Mainly because I had asked to have my plates and wipers put on while my car was in service but that did not happen even after I followed up. Also, they checked my brakes but when I had to suddenly hit them I felt some grinding. More

2019 Corolla Outstanding Service. They stayed after hours and waited on us. Cleaned and detailef the car , filled it up with gas and even brought us beverages whil Outstanding Service. They stayed after hours and waited on us. Cleaned and detailef the car , filled it up with gas and even brought us beverages while we waited More

Awesome! Justin is the bomb! Quick, Easy, and Kind! He said it may take up to two hours and it was only one! I love Tom Wood Toyota! Justin is the bomb! Quick, Easy, and Kind! He said it may take up to two hours and it was only one! I love Tom Wood Toyota! More

Poor service This was the second consecutive visit where I had to return to the dealership the next day so they could correct their poor work. The first time I had This was the second consecutive visit where I had to return to the dealership the next day so they could correct their poor work. The first time I had front brakes replaced and had to go back the next day because they were squeaking. This most recent visit I had a $525 maintenance check, which included an oil change. I had to go back the next day (again) because my vehicle was leaking oil in my garage, driveway and every parking spot it occupied. SO irritating! I feel in general this dealership as well as another local Toyota dealership on the north side of Indianapolis are not familiar enough with servicing Land Cruisers because they are a low production vehicle. Either that or they're just really bad at what they do. Perhaps a bit of both. More

Safe and Sound My daughter was borrowing my Toyota Corolla to commute from Lafayette to Zionsville. She had my car towed to your dealership when it wouldn’t start f My daughter was borrowing my Toyota Corolla to commute from Lafayette to Zionsville. She had my car towed to your dealership when it wouldn’t start for her. I called ahead to get an appointment. Your staff setup an account, made an appointment, received the car, serviced the car, and sent me a thorough inspection report electronically. I expected excellent service and you also gave car a complimentary wash! You even offered a complimentary shuttle service! I know that your service and parts are backed by Toyota dealers nationwide. She made it home safe and sound that evening. Thanks! More

Great experience Our Salesperson was Kevin Vaughn and from the very beginning he made us feel as though he was there to serve us. He was honest and caring and was will Our Salesperson was Kevin Vaughn and from the very beginning he made us feel as though he was there to serve us. He was honest and caring and was willing to answer all of our questions. The managers were nice and at no time did we feel pressured. All in all I would say we had a great experience and would return to do business. More

Great service great salesman honest and knowledgeable Great place to deal with. Very nice and willing to listen and answer questions. I would definitely go back to buy another vehicle in the future. Price Great place to deal with. Very nice and willing to listen and answer questions. I would definitely go back to buy another vehicle in the future. Prices were very competitive. More