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Tom Wood Toyota

Whitestown, IN

4.8
980 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 980 reviews

July 25, 2019

Best service I had to take in my Toyota sienna for service. The staff was professional help me get a ride home and back to pick up Liaqat. They found the problem a More

by Bushra1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey
Jul 26, 2019 -

Tom Wood Toyota responded

It's so great to hear that we were able to be of assistance to you! We hope you will trust us with all of your future service needs.

July 19, 2019

Poor experience The salesman was pleasant and easy do deal with. Then I had a problem and had poor customer service and questionable business practices. Awful experi More

by KmCSe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Wilson, AJ Pappas
Jul 25, 2019 -

Tom Wood Toyota responded

We would like to learn more about your given experience as this is not a review we want to see. If you could contact me directly at 317-298-9014, I would like to learn more. Thanks, Jeremy Wilson, General Manager

July 17, 2019

Kevin Vaugh was my Sales Consultant. I had been looking for two months for a vehicle. I finally made the drive out to Whitestown and I couldn't be happier that I More

by Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Tom Wood Toyota responded

It's our job to make sure our customers get rolling in the exact vehicle that they want. We are more than happy to know we were able to do just that for you. We hope you are loving your new truck, and that if there is ever anything else that you need, that you'll stop by. Thanks so much!

July 16, 2019

Excellent service, Friendly and Knowledgeable staff. Greg Goodman did a fantastic job handling all of my needs. Pete Jackson was very helpful in my initial visit as well. The upper management was friendl More

by STurnquist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.R. White, Jeremy Wilson, Pete Jackson, Greg Goodman
Jul 25, 2019 -

Tom Wood Toyota responded

We thank you for the recommendation, and the kind words! We aim to be as accommodating as possible to our customers, and we are happy to know we were able to do just that.

July 12, 2019

Professional. No games. Nice showroom. Great sales rep. Salesman Tom Reisinger was fabulous. No hassles. Great sense of humor made the experience enjoyable. Nobody enjoys shopping for a used car, especial More

by Fonda1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Reisinger
Jul 25, 2019 -

Tom Wood Toyota responded

Such kind words, we are so happy to know that you had such a positive experience with us! We know Toyota's are great, and we're pleased to know that we've made a lifelong customer out of you as well. Stop back anytime there is ever anything you may need.

July 12, 2019

Carl’s review Fast, pleasant, helpful, and comfortable. Neal is the real reason I come to this dealership. Their old location was very handy. Zionsville, not so muc More

by Spadeiu13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Cooper
Jul 25, 2019 -

Tom Wood Toyota responded

We’re sorry for the inconvenience the location provides, but are happy to know that you are still such a dedicated customer and appreciate the kind words. Stop back anytime there is anything you need. Thanks, Neal Guidarelli, Service and Parts Director

July 09, 2019

New car purchase Great sales rep. He did everything possible to get us what we were looking for. Thank you Josh Bate! We appreciate your help with our new car purch More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wilson, Josh Bare
Jul 25, 2019 -

Tom Wood Toyota responded

It's all about getting our customers exactly what they are looking for out of their vehicle, and we are happy to know we did just that for you! We hope you are enjoying your new ride, stop back anytime to let us know how things are going.

July 02, 2019

Great Service Always a pleasant and painless experience. The service team is friendly, cooperative, and professional. I would recommend the service team here for al More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lewis
Jul 25, 2019 -

Tom Wood Toyota responded

We appreciate your kind review and recommendation of our Service Department! It's great to know you were satisfied with your experience.

June 28, 2019

Emma Torres is amazing! Personable service and patience. I went in for service (free) and looked at my options to upgrade. 2 days later I am home with my new car! Emma Torres More

by Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EMMA TORRES, Lowell Grooms
Jul 25, 2019 -

Tom Wood Toyota responded

We're glad we could find you a new vehicle, it always feels good to ride out in something new! We are very appreciative of your business and your kind review. We hope to see you again in the future!

June 28, 2019

Prompt, speedy service Both the internet representative, Sam, and the salesman, Kevin, were very prompt to return email or text messages. The actual transaction at the deal More

by highlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Jul 25, 2019 -

Tom Wood Toyota responded

We're thankful for your kind review of our service department! We take pride in their skill and ability, and are glad you do too.

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