Tom Wood Toyota

Wow Factor I called initially to put money down to hold on a Jeep. I was told I could not do this so made an appointment to come into the dealership. When I go I called initially to put money down to hold on a Jeep. I was told I could not do this so made an appointment to come into the dealership. When I got there they handed me to keys to look at the jeep. I was then told it was sold. I was not very happy as they told me they would call if it sold. Needless to say I was upset. Mainly because I did not think the jeep was sold. I told the salesman if the deal falls through, call me. I was called the next day and the jeep was back. The jeep was not sold but a sales manager at another Tom Wood dealership wanted it but then decided he did not and the jeep came back. So the management at the dealership were not telling the truth. I wanted the jeep so I went back in. Then I was told that the price was the price and there was only a 200.00 mark up. I believe that was also not the truth. I wanted the jeep so I paid for it. I know they are in it to make money but not being truthful will cause a review like this. After I purchased the jeep I noticed driving at 70 the jeep pulled. I did not contact Tom Wood because I signed off on the We Owe. I had to get the jeep aligned and had to get new shocks as there was an issue with them as well. Then I took the tops out and saw all the scratches. I should have looked before I bought it but you would think that they would take pride in what they sell and make it right before it is sold. My gut tells me that there is probably something else wrong with the jeep or the service manager at the other Tom Wood dealership would not have decided against it. I guess what they say is true, buyer beware. Sad that it is this way. I guess I would think twice before I look at any Tom Wood dealership to purchase a car. More

Detail and evaluation of alignment I initially was very impressed but upon closer inspection I noticed some obvious areas that were not thoroughly cleaned. Tires are the biggest concern I initially was very impressed but upon closer inspection I noticed some obvious areas that were not thoroughly cleaned. Tires are the biggest concern for me More

Satisfying. Excellent experience purchasing an automobile. Tom was very friendly and helpful and were Kenley (on the telephone) and Tony with signing of paperwork Excellent experience purchasing an automobile. Tom was very friendly and helpful and were Kenley (on the telephone) and Tony with signing of paperwork. Thank you. More

Friendly Sales Group The team was easy to work with. A likable group. I’d come back. They treated me fairly and with respect. Very professional. What more can I say The team was easy to work with. A likable group. I’d come back. They treated me fairly and with respect. Very professional. What more can I say More

Stress free Everybody was very professional and easy going. Went out of their way to help me and put no pressure on me. Alex is a great guy to work with. A1 ratin Everybody was very professional and easy going. Went out of their way to help me and put no pressure on me. Alex is a great guy to work with. A1 rating. More

Buying a used car Greg was very helpful in closing the deal on the car I purchased. It took a week to settle on an out the door price but we were able too get it done. Greg was very helpful in closing the deal on the car I purchased. It took a week to settle on an out the door price but we were able too get it done. More

Used car purchased great deal great salesman I went to look at a used Toyota that was just above my price range, after test driving and talking to the salesman he showed me another car in my pri I went to look at a used Toyota that was just above my price range, after test driving and talking to the salesman he showed me another car in my price range that was an even better fit for what I needed. The salesman was relaxed and not pushy, listened to what I wanted and helped me find a great car. I drove away in a beautiful Honda Accord that is perfect for me. More

Great experience It was a great experience all around. Alex Buker was a great sales rep. Everything was smooth and efficient. Also thought the price was great on th It was a great experience all around. Alex Buker was a great sales rep. Everything was smooth and efficient. Also thought the price was great on the car I bought as well as the trade in. More

Great job! Great salesman, Alex Buker, as well as the other personnel. Good service and fair trade in value. Could not have asked for a better experience. Great salesman, Alex Buker, as well as the other personnel. Good service and fair trade in value. Could not have asked for a better experience. More

Excellent service Pete was very helpful in listening to what I needed and finding it for me. Erika was very professional and thorough with helping with finance options. Pete was very helpful in listening to what I needed and finding it for me. Erika was very professional and thorough with helping with finance options. Pleasurable experience. More