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Tom Wood Toyota

Whitestown, IN

4.8
975 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 975 reviews

August 24, 2019

Great service and great customer! Very pleasure to work! Will work or buy it again for the future, awesome!!!!!!!!! See you guy next time! Be safe More

by Eh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Reisinger
Aug 26, 2019 -

Tom Wood Toyota responded

Thanks for the kind words regarding your vehicle purchasing experience! We look forward to seeing you again in the future.

August 23, 2019

Stranded while out of town. Excellent service given to out of town customer. The problem was diagnosed and corrected in a very timely manner and the charges more than fair. They More

by LillyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lewis
Aug 26, 2019 -

Tom Wood Toyota responded

We make sure our customers are always well taken care of alongside the care of their vehicles. We're pleased we could take care of you, and we thank you for visiting Tom Wood Toyota!

August 19, 2019

Great experience!! The Tom Wood Toyota service team is excellent!! Everyone there is really nice and super helpful.. the brand new building doesn't hurt either... No one More

by Hondaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lowell Grooms
Aug 20, 2019 -

Tom Wood Toyota responded

We're thankful for your kind words regarding our service department! It's our job to make sure not only are vehicles taken care of, but their owners as well. Stop back anytime you have any other service needs!

August 17, 2019

Edward Kochin Edward is a young car salesman working his way through college, but exemplifies what all car salesman with 20 years of experience should be. He was k More

by Riveter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Kochin
Aug 19, 2019 -

Tom Wood Toyota responded

Such kind words regarding your experience, thank you! We hope you will continue to choose Tom Wood Toyota in the future.

August 15, 2019

Wonderful. Efficient. Service repairmen were resourceful and thorough. Clean waiting area. Complimentary carwash much appreciated. I have a follow-up visit scheduled for an More

by Teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Wilson
Aug 16, 2019 -

Tom Wood Toyota responded

Thanks for the great review of our Service Department! We are incredibly grateful for your kind words, and look forward to helping you in the future.

August 15, 2019

Wow Factor I called initially to put money down to hold on a Jeep. I was told I could not do this so made an appointment to come into the dealership. When I go More

by MaryI
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Tom Wood Toyota responded

We are sincerely apologize for your experience as this is a review we never want to see. We believe there is misunderstanding within your experience and to keep it simple, would like to speak to you further to better understand the situation. Please contact me directly at 317-298-9072 so I am able to discuss. All my best, Neal Guidarelli, Service and Parts Director.

August 15, 2019

Detail and evaluation of alignment I initially was very impressed but upon closer inspection I noticed some obvious areas that were not thoroughly cleaned. Tires are the biggest concern More

by Sylvia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My husband dropped off car I’m not certain about employee. I’m sure you could find out.
Aug 23, 2019 -

Tom Wood Toyota responded

Hello Sylvia, thank you for your business and for this review. I am sorry to hear that your vehicle wasn’t properly cleaned. Please give me a phone call at 317-298-9072 so we can discuss the work that was done. -Neal Guidarelli, Service Director

August 15, 2019

Satisfying. Excellent experience purchasing an automobile. Tom was very friendly and helpful and were Kenley (on the telephone) and Tony with signing of paperwork More

by Willjo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenley, and Tony, Tom Reisinger
Aug 16, 2019 -

Tom Wood Toyota responded

Glad to hear you had a great experience, we are thankful for your kind review!

August 15, 2019

Friendly Sales Group The team was easy to work with. A likable group. I’d come back. They treated me fairly and with respect. Very professional. What more can I say More

by Jordanriggs
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Buker
Aug 16, 2019 -

Tom Wood Toyota responded

It's great to hear you had a great experience, stop back anytime! We look forward to seeing you again.

August 12, 2019

Stress free Everybody was very professional and easy going. Went out of their way to help me and put no pressure on me. Alex is a great guy to work with. A1 ratin More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Buker
Aug 12, 2019 -

Tom Wood Toyota responded

Thanks for the kind words, Steve! Make sure to stop back anytime there is anything else we can assist you with.

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