Tom Wood Toyota

Great customer Service!! I will always choose Tom Wood Toyota in Whitestown! This dealership is knowledgeable and have a friendly staff! I will always choose them for my purchase of a car and Service! Tha Toyota in Whitestown! This dealership is knowledgeable and have a friendly staff! I will always choose them for my purchase of a car and Service! Thank you!! More

Quick & Efficient Process Alex was very knowledgeable regarding the car we ended up purchasing, even offering advice after the sale. The entire purchase process was very quick Alex was very knowledgeable regarding the car we ended up purchasing, even offering advice after the sale. The entire purchase process was very quick & easy as well. More

Jeff is very knowledgeable about the product. He is very helpful and courteous. It was a pleasure to work with him. I’ll definitely work with Jeff again on future car purchases. helpful and courteous. It was a pleasure to work with him. I’ll definitely work with Jeff again on future car purchases. More

Kevin was professional, knowledgeable and very kind to my husband and I! My husband went in a few days before I was about to and Kevin kept in contact with him, he worked with our schedule and three children husband and I! My husband went in a few days before I was about to and Kevin kept in contact with him, he worked with our schedule and three children to help us find the best car to fit our family! I would recommend him to anyone on the hunt for a car to match their family and within their budget! More

Very professional, friendly staff. Environment was relaxing and customer service was great. The staff was very will and easy to work with. Good second experience with Tom Wood. relaxing and customer service was great. The staff was very will and easy to work with. Good second experience with Tom Wood. More

Tom was very nice and humorous. 10/10 recommend for anyone walking through the door wanting a car. Experience was slow but worth the pain. anyone walking through the door wanting a car. Experience was slow but worth the pain. More

Toyota Dealer Alex was excellent and made the buying process a dream. He is a very knowledgeable on his products and a sincere professional person, I wish all sale Alex was excellent and made the buying process a dream. He is a very knowledgeable on his products and a sincere professional person, I wish all sales consultants were this good! More

The dealership was attentive to our needs in buying a used car. We had a great experience from finding the car online to test driving to making a great deal! Alex Buker was a super salesman who knew his used car. We had a great experience from finding the car online to test driving to making a great deal! Alex Buker was a super salesman who knew his stuff and could get our questions answered! More

Incompetent Salesman, Sneaky Sales Manager Kenley was amazing at communicating since I came from 150 miles away. She worked with me consistently for 2 weeks and Never once reminded me of a sale Kenley was amazing at communicating since I came from 150 miles away. She worked with me consistently for 2 weeks and Never once reminded me of a sales person but more of an honest friend. That is saying alot coming from someone that has owned over 60 cars. They also offered me low retail price for my trade and a good price on my new Tundra not to mention a LIFETIME warranty! All great, and then..... in the deal they tried to add in $3-4k worth of extra warranty coverage without asking me not to mention they FORCE you to pay for a service they add to every car they sell. It is an anti theft number they place in 3 places on each car then without asking if you want this service charge you $279 for it. I repeatedly told them I do NOT want this and in the end they added it anyway. The also lost one of my new vehicle keys. They said they would overnight it... lol nearly a week later I sent an email about it. They said they didn't know why it had not been sent out when promised but it final was sent and I would receive it in about 5-6 days. Later that evening I receive a message from FedEx that I have an overnight shipment from Tom Wood... LOL Furthermore I have received a harassing email from Tom the salesman about the lost key??? Needless to say I will not be back. Warranty or no... More

Very good experience. Everyone we dealt with was kind, courteous and professional. Good selection. If you want a new Toyota, I would highly recommend this dealership. courteous and professional. Good selection. If you want a new Toyota, I would highly recommend this dealership. More