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Tom Wood Toyota

Whitestown, IN

4.8
975 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 975 reviews

January 10, 2020

Awesome experience Ron found the car I wanted. He was great to work with. The finance guy got me in right away and n my way. Great experience. More

by nora
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Tom Wood Toyota responded

Our job is to help you get what you want. We're glad to know we were successful. Thanks again, Nora!

January 09, 2020

Fast, Curteous, Friendly...Joe was very thorough, and advised me step by step what would be done and when. I appreciate all your help Joe More

by Cvale
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Jan 10, 2020 -

Tom Wood Toyota responded

You're happy with us. Great! We hope we've made a friend--and a permanent customer--in you. We'll do our best to live up to your review. Thanks again!

January 08, 2020

Professional and Helpful Sales and Finance Team Jeff Fernandez was extremely helpful, professional, patient and LISTENED to me!! I appreciated Jeff working with me to come up with the best option f More

by clcollins411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Krumwied-Cooper, Joe Vitale
Jan 09, 2020 -

Tom Wood Toyota responded

We're thankful for your positive review. It's great to know you're happy with us, and with your Highlander. Stop by anytime!

January 08, 2020

I just wish we would have checked the valve stem caps before we left the dealer, all of them were very lose and we lost one on the way home but everything went well More

by Dave
Recommend Dealer
Yes
Employees Worked With
Jason Abbott
Jan 09, 2020 -

Tom Wood Toyota responded

Hi Dave, thanks for taking the time to leave your comment! We appreciate your feedback, and hope we'll see you again in the future. If you have any questions or concerns, please don't hesitate to reach out. Thanks again!

January 06, 2020

Friendly, helpful, professional, courteous, and knowledgable. Really enjoyed working with Ron. He made my leasing experience very easy and actually fun when looking for a new car! He helped guide m More

by MK27
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Tom Wood Toyota responded

Thanks for taking the time to tell everyone you're pleased! It was our pleasure to help you through the new vehicle process. We're glad you're happy with how things went. Come back anytime!

January 04, 2020

Matt Brown is a true professional. He knows the product well and made the transaction simple and efficient! From beginning to end he was thorough and diligent and got me into my new Highlander! More

by RobT77
Recommend Dealer
Yes
Employees Worked With
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Krumwied-Cooper, Jeremy Wilson, Tom Reisinger
Jan 06, 2020 -

Tom Wood Toyota responded

Good to hear your thoughts! We're pleased to know you're pleased. Stop by again soon in your new Highlander and let us know how things are going. Thanks again!

January 04, 2020

Was given the list of suggested repairs, but not offered a new air filter, etc. Just told I was all set to go... feel slighted. More

by Wt_evr
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Jan 06, 2020 -

Tom Wood Toyota responded

Hello, thank you for taking the time to comment. We’re sorry if we fell short of expectations. We’d appreciate the chance to do better and hear more about your visit. Please reach out to our Service & Parts Director, Neal, at 317-298-9072 if we can discuss things further. Thanks again!

December 31, 2019

Had a fantastic experience working with the team here at Tom Wood Toyota, staff was friendly,knowledgeable, helpful and very pleasant to work with would definitely work with them again More

by bulkdog
Recommend Dealer
Yes
Employees Worked With
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Tom Wood Toyota responded

Thanks for your positive review. We enjoyed your kind words, and we're glad you're pleased with us. If there's anything else we can do, be sure to let us know. Thanks again!

December 31, 2019

Good for early service and service repPolite courteous face understand my leads always ask him how happy I was with the service once again very pleasant atmosphere More

by burrellcorvette2
Recommend Dealer
Yes
Employees Worked With
Trey Fields
Jan 02, 2020 -

Tom Wood Toyota responded

We do love positive reviews! It’s good to know you’re pleased with the work of our Service Department. If you need us again, remember, you can schedule service online through our website.

December 30, 2019

I appreciate the professionalism of the Toyota Service Team. They are always very helpful. I always have my vehicle serviced at the dealership because they know my vehicle. More

by Lgatewood8969
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Dec 31, 2019 -

Tom Wood Toyota responded

Thanks for the kind words! And thank you for trusting us with your vehicle. We hope you'll continue to come back. Thank s again!

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