Tom Wood Toyota

I would recommend Tom Wood Toyota for service needs. That being said, for items that are not difficult to change yourself, do it yourself. They were going to charge me $63 to replace the cabin filter. I chan being said, for items that are not difficult to change yourself, do it yourself. They were going to charge me $63 to replace the cabin filter. I changed myself for $21. Took less than 10 minutes. $42 is a lot of money for 10 minutes of labor! More

Tom Wood Toyota in Whitestown, IN, welcomed me on Dec. 28, 2020, not to browse-.but to buy a new car..I was referred to them by a Lead Tech at another Toyota dealership..I had never been to this dealersh 28, 2020, not to browse-.but to buy a new car..I was referred to them by a Lead Tech at another Toyota dealership..I had never been to this dealership before.. The sales person listened to my needs . I wanted a Plain -Jane car with no upgrades, no frills, no expensive options..I did not receive any pressure at all to look at a higher priced car..They were willing to take in my 2012 Camry with 120,000 miles as a trade in. . In 2 days I bought a 2021 Toyota Carolla and drove it home on Dec. 31, 2020. I love the car.. I intend to bring the car back to Tom Wood Toyota for future service needs.. More

The truck I wanted to test drive was ready for me when I arrived for my 10am appt. My sales rep and the Finance Dept made things easy and I was on my way. At age 65 this was one of my best car buying expe arrived for my 10am appt. My sales rep and the Finance Dept made things easy and I was on my way. At age 65 this was one of my best car buying experiences. =) No complaints about Tom Wood Toyota. More

A verbalized one hour wait for an oil/filter change turned into two hours. No updates given. Thank goodness I brought a book to read. turned into two hours. No updates given. Thank goodness I brought a book to read. More

First time in this dealership and Trey was attentive to my needs. Scheduled services completed and car was ready when promised. Prices and fees were reasonable. my needs. Scheduled services completed and car was ready when promised. Prices and fees were reasonable. More

Excellent service. Trey helped with everything car needed. Along with oil change and tire rotation, my car needed a license plate bracket and Trey found me a premium bracket at no extra charge needed. Along with oil change and tire rotation, my car needed a license plate bracket and Trey found me a premium bracket at no extra charge More

Charles Lile was awesome, he was very helpful, thorough, knowledgeable, accommodating and above all very friendly. I definitely will recommend him to family and friends. knowledgeable, accommodating and above all very friendly. I definitely will recommend him to family and friends. More

It took 3 1/2 hours of my life to get my tires rotated and balanced, cooling system flushed and the car looked over for any needs. Andy Mohr never took more than 2 hours for anything they did. I was a and balanced, cooling system flushed and the car looked over for any needs. Andy Mohr never took more than 2 hours for anything they did. I was a first time customer who was forgotten. More

The dealership is okay, however, they are so busy, they do not take the time to really take care of your car. After leaving the dealership, I made a stop to eat, after that my car was completely dead, it w do not take the time to really take care of your car. After leaving the dealership, I made a stop to eat, after that my car was completely dead, it was not a big deal, the battery was really loose, they did not tighten it at all, they just left it loose, and I did it, no problem, however you take it to the dealer to avoid doing the work yourself. More

Waited 2+ hours to be told keep overnight, next day told head that way to PU & waited another 30/45m. Friendly yes poor customer service head that way to PU & waited another 30/45m. Friendly yes poor customer service More