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Tom Wood Toyota

Whitestown, IN

4.8
980 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 980 reviews

June 18, 2021

Tom Wood rewards loyalty. I have used this dealership for service for 40 years. When working on my 2009 Camry hybrid (315,000 miles) recently, the computer died. Dealer replaced computer free, a $900 part. W More

by Jb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Smith, Trey Fields
Jun 18, 2021 -

Tom Wood Toyota responded

Thank you for the great review! We are proud to have earned your business over the years and happy to hear that you are so confident in the Tom Wood Toyota team to get the job done. Drive safely in your 2009 Toyota Camry, and we are looking forward to seeing you back next time!

June 02, 2021

Great staffs. They are so polite . The waiting period is not much and even washed my car after the services. I m so happy with Tom wood More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Cooper
Jun 02, 2021 -

Tom Wood Toyota responded

Hi John! Thanks for taking the time to leave your kudos for us. It makes our day to know our staff is making sure our valued guests go home happy. Thank you for choosing Tom Wood Toyota and we hope to see you next time. Drive safe!

May 30, 2021

Dennis is my go to guy when I go to Tom Wood to have my autos serviced. He's very helpful, professional and honest. I truly appreciate his excellent customer service. Thank you! More

by Desto1070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Jun 01, 2021 -

Tom Wood Toyota responded

Thank you for posting about your 5-star experience with Dennis at Tom Wood Toyota! We look forward to your next visit!

May 21, 2021

Brian in the service department was extremely helpful and courteous. He was able to answer all my questions so I could understand the work being recommended. Also, they were ready for me when I came for th More

by TB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brunk
May 21, 2021 -

Tom Wood Toyota responded

Thank you for the great review! It is our goal to deliver efficient and accommodating service, and it is wonderful that Brian left the right impression. We are wishing you safe travels and hope to work with you again at Tom Wood Toyota!

May 20, 2021

Service advisors should be better trained. Knowledge and hospitality. They told me at my 5,000 I can do the oil change for free that was in the package but at the end they told me it was an extra cost More

by Barrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont remember
Jun 04, 2021 -

Tom Wood Toyota responded

I'm so sorry for the mix-up here. We would never want to mislead our customers and I would appreciate the chance to learn the details of this situation. Would you consider giving me a call so that we can discuss this together? Thank you, Neal Guidarelli - Service Manager - 317-298-9081

May 14, 2021

I’ve been using this dealership for several years and I’m pretty much satisfied with Tom Wood.I probably wouldn’t take my Camry anywhere else. More

by Marydoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
May 14, 2021 -

Tom Wood Toyota responded

Thank you for your confidence in Tom Wood Toyota, and for your business. We are thankful to have you as a customer. Have a wonderful day!

May 10, 2021

The associate was very professional, freindly and helpful. He took care of my problem immediately. The waiting area was very cleaned and service was quick. More

by Leap
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Tom Wood Toyota responded

We are delighted to hear from you! It makes our day knowing our staff and dealership are providing positive experiences for our customers. Thank you for the great review, from all of us at Tom Wood Toyota!

May 09, 2021

It is a best place to visit for any kinds of Services.very Friendly and service work is quality plus prize is affordable. Much love. More

by Olamiposiadeniyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NICK COULBERN, Alberto Rodriguez
May 10, 2021 -

Tom Wood Toyota responded

Thank you for the positive feedback and for trusting the Tom Wood Toyota team with your vehicle care. Drive safe and see you next time!

May 09, 2021

Decent selection amid a shortage, and straightforward pricing. Additional fees were made pretty clear early on. Consistent communication as we got close to signing paperwork. Would recommend. More

by Mtthw.harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Tom Wood Toyota responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Tom Wood Toyota, and we will certainly pass along your kind words. We are proud that we earned your recommendation, and we hope to see you again sometime!

April 29, 2021

Very professional, and explained problems in a way I could understand. Promised follow up and did so in one day. Will call today to schedule a day and time for repairs to be made. More

by Spadeiu13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Apr 29, 2021 -

Tom Wood Toyota responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful experience working with the Tom Wood Toyota team. Drive safely, and we hope to see you again down the road!

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