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Tom Wood Toyota

Whitestown, IN

4.8
980 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 980 reviews

October 11, 2021

Efficient and knowledgeable staff. Friendly and helpful with no high pressure sales behavior. I would highly recommend Tom Wood Toyota Zionsville Indiana More

by Carobertsons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sohail Mitzi. Hussein Zwink
Oct 12, 2021 -

Tom Wood Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Tom Wood Toyota team. Drive safely, and we hope to see you back again down the road!

October 01, 2021

Barbara was quick sufficient and thorough. The car was ready in the promised time. All questions were answered. More

by Susie Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Oct 02, 2021 -

Tom Wood Toyota responded

Susie, it's great to hear that Barbara checked all the boxes during your recent service visit! We're proud to exceed our guest's expectations at Tom Wood Toyota, and we'll look forward to our next chance to do so for you!

September 16, 2021

I had a great experience with salesperson Kevin Vaugh at this dealership! Very knowledgeable, honest and no pressure! Easiest car buying experience I’ve had! I highly recommend this dealership and Kevin! More

by reneemahin67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Tom Wood Toyota responded

Thank you for the great review, Renee! We are thrilled to hear that you had such a successful purchase experience working with Kevin and the Tom Wood Toyota team. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 14, 2021

Computer was down. Slow service. No WiFi while waiting. Clean and spacious waiting room. No masks on service staff. More

by Cporter
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Fields
Sep 14, 2021 -

Tom Wood Toyota responded

Thank you for your feedback. We will make a note of the concerns you've raised here, as providing a comfortable and professional guest experience is our foremost concern. If you'd like to discuss this further or share any additional information, please also feel free to give me a call. I'd be glad to have a conversation. Best, Neal Guidarelli - Service Manager - 317-298-9081

September 09, 2021

At 10 o’clock in the morning I scheduled an appointment for service for 2 PM. When I arrived they did not have me on the schedule and said it would be a two hour wait, and quoted me a price of $50 more tha More

by Disappointed!
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I could not remember the guys name that scheduled my appointment
Sep 27, 2021 -

Tom Wood Toyota responded

I'm sorry to hear that we were unable to assist you with your service needs. It sounds as though there was a miscommunication on our end, and I'll be sure to touch base with my team to assess why this occurred. If you would be willing to offer more details regarding your experience with us it will assist us in creating a better guest experience moving forward. I won't be able to get in touch with you based on your username, so I will list my information here for you. Best, Neal Guidarelli - Service Manager - 317-298-9081

August 22, 2021

Best no pressure dealership in the area! Shawn was awesome More

by Cindy from Indy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Aug 23, 2021 -

Tom Wood Toyota responded

We're so glad to hear it, Cindy! Thank you for trusting Shawn and the Tom Wood Toyota team with your business, and come back again next time! Safe travels!

August 21, 2021

It would be really nice if JUST ONE TIME I could buy a car without ending up feeling ripped off. But no. Everything went perfectly smoothly until the very end, when I discovered they had slipped a $279 "a More

by Lana
Recommend Dealer
No
Employees Worked With
Eric Line
August 21, 2021

Clean facility, Polite staff. Disappointed that vehicle was not clean prior to our test drive. More

by Thedubow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein
Aug 23, 2021 -

Tom Wood Toyota responded

Thank you for taking the time to give us your review. We want to provide an exceptional experience for each of our guests so we will be sure to keep your feedback in mind moving forward. Thank you for being such a great customer and we hope to see you again next time!

August 20, 2021

I drove from over 2 hrs away to do business with Tom Wood Toyota. The best car buying experience that I’ve ever had! I’ve owned several different brands of vehicles and done business with many dealerships bu More

by G Lomax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Lile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hussein and Samantha, Alberto Rodriguez
Aug 20, 2021 -

Tom Wood Toyota responded

It makes our day to hear that our team delivered the best car-buying experience you have ever had! Thank you for choosing Tom Wood Toyota and for taking the time to share your feedback. We wish you safe and happy travels ahead!

August 09, 2021

Leased a 2021 Tacoma. Sam and Tim did an excellent job. From start to finish it was the Easiest car deal I’ve ever had. Thanks More

by Todd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Aug 09, 2021 -

Tom Wood Toyota responded

Todd - Thank you for the great review! We are thrilled to hear that Sam and Tim went the extra mile to assist with your purchase. Drive safely in your new 2021 Toyota Tacoma, and we hope to see you back at Tom Wood Toyota!

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