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Tom Wood Toyota

Whitestown, IN

4.8
975 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 975 reviews

August 22, 2021

Best no pressure dealership in the area! Shawn was awesome More

by Cindy from Indy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Aug 23, 2021 -

Tom Wood Toyota responded

We're so glad to hear it, Cindy! Thank you for trusting Shawn and the Tom Wood Toyota team with your business, and come back again next time! Safe travels!

August 21, 2021

It would be really nice if JUST ONE TIME I could buy a car without ending up feeling ripped off. But no. Everything went perfectly smoothly until the very end, when I discovered they had slipped a $279 "a More

by Lana
Recommend Dealer
No
Employees Worked With
Eric Line
August 21, 2021

Clean facility, Polite staff. Disappointed that vehicle was not clean prior to our test drive. More

by Thedubow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein
Aug 23, 2021 -

Tom Wood Toyota responded

Thank you for taking the time to give us your review. We want to provide an exceptional experience for each of our guests so we will be sure to keep your feedback in mind moving forward. Thank you for being such a great customer and we hope to see you again next time!

August 20, 2021

I drove from over 2 hrs away to do business with Tom Wood Toyota. The best car buying experience that I’ve ever had! I’ve owned several different brands of vehicles and done business with many dealerships bu More

by G Lomax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Lile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hussein and Samantha, Alberto Rodriguez
Aug 20, 2021 -

Tom Wood Toyota responded

It makes our day to hear that our team delivered the best car-buying experience you have ever had! Thank you for choosing Tom Wood Toyota and for taking the time to share your feedback. We wish you safe and happy travels ahead!

August 09, 2021

Leased a 2021 Tacoma. Sam and Tim did an excellent job. From start to finish it was the Easiest car deal I’ve ever had. Thanks More

by Todd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Aug 09, 2021 -

Tom Wood Toyota responded

Todd - Thank you for the great review! We are thrilled to hear that Sam and Tim went the extra mile to assist with your purchase. Drive safely in your new 2021 Toyota Tacoma, and we hope to see you back at Tom Wood Toyota!

August 07, 2021

the person who inspected my tac 4 reported that the brakes were ok and my brakes are not ok i need to change them now i think they also charged me for things they didn't do More

by Elvinsotosoto
Recommend Dealer
No
Employees Worked With
Trey Fields
July 30, 2021

Great service. The service team at Tom Wood Toyota is excellent. Everyone is courteous. Very knowledgeable. Treat customers with respect. I highly recommend this dealership for service. More

by valj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Smith, Alberto Rodriguez, Trey Fields
Jul 30, 2021 -

Tom Wood Toyota responded

We're happy to hear that the Tom Wood Toyota team was able to provide a five-star service experience. Thank you for taking the time to leave us your review and we hope to see you next time!

July 30, 2021

Great service, super staff (Neil in particular) through checking out of my car, pleasant waiting room. Excellent check in by service technician about my battery that was replaced under warranty. More

by Spadeiu13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Fields
Jul 30, 2021 -

Tom Wood Toyota responded

Thank you for the kind feedback about our service and facilities. We are delighted that Neil could assist with your battery replacement! Have a great day. - Tom Wood Toyota team

July 16, 2021

Helpful process, found a damaged tire that I had not noticed, gave a discounted price on my oil change, friendly, yes yes yes yes yes More

by davbeatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Smith, Alberto Rodriguez, Trey Fields
Jul 19, 2021 -

Tom Wood Toyota responded

Thank you for choosing Tom Wood Toyota and for sharing your positive feedback! We are grateful to have you as a customer and we hope to see you again down the road.

July 11, 2021

Excellent service simple oil change was performed pointed out tire ware concerns that should be addressed in the coming months , and additional services to monitor. alway get the service done quickly. More

by timastrop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brunk
Jul 12, 2021 -

Tom Wood Toyota responded

Thank you for choosing Tom Wood Toyota for your auto service needs! We are so happy to hear that you can depend on our team for timely care. Have a fantastic week!

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