Back

Tom Wood Toyota

Whitestown, IN

4.8
975 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
Contact Dealership

6408 Crane Drive

Whitestown, IN

46075

Directions

By Type

Showing 975 reviews

October 30, 2021

Fast and courteous easy to understand nice waiting room good people and friendly service will come again More

by Td111326
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Zimny
Nov 01, 2021 -

Tom Wood Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Tom Wood Toyota team. Drive safely, and we hope to see you back!

October 27, 2021

Ron did an awesome job at getting me in the vehicle I wanted! Thanks Ron! More

by N.halstead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Rangel
Oct 27, 2021 -

Tom Wood Toyota responded

Congratulations on your new car! We are thrilled that Ron and the team took such great care of you throughout the process. Thank you for choosing Tom Wood Toyota!

October 27, 2021

I inquired re a car on their website on the weekend. Was contacted Monday morning confirming the vehicle was available, made an appointment for that afternoon. Ron Rangel-Scott wasthorough, patient, took me More

by Tjmcbntmkr
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron
Oct 28, 2021 -

Tom Wood Toyota responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful purchase experience working with Ron, Andy, and the Tom Wood Toyota team. Drive safely in your new vehicle, and we hope to see you back next time!

October 19, 2021

Kevin Vaughn and the Tom Wood team were great to work with. They greeted me as I arrived, went through the car thoroughly, listened to what I was looking for, and sold me a car without being pushy. Kev More

by bakercp20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Tom Wood Toyota responded

Thank you for taking the time to write Tom Wood Toyota a review! It makes our day to see that Kevin, Jeff, Josh, and our entire team could make your purchase an absolute win. Our goal is to provide this kind of customer service to everyone and your wonderful review is validating to our team. Your business is greatly appreciated and we hope you enjoy your new car!

October 13, 2021

Quite accommodating. I got done what work they could perform in the promised time frame. More

by BobTheBuilder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Coulbern
Oct 14, 2021 -

Tom Wood Toyota responded

Thank you for choosing Tom Wood Toyota for these repairs! We are glad to know that you're a satisfied customer.

October 11, 2021

Efficient and knowledgeable staff. Friendly and helpful with no high pressure sales behavior. I would highly recommend Tom Wood Toyota Zionsville Indiana More

by Carobertsons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sohail Mitzi. Hussein Zwink
Oct 12, 2021 -

Tom Wood Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Tom Wood Toyota team. Drive safely, and we hope to see you back again down the road!

October 01, 2021

Barbara was quick sufficient and thorough. The car was ready in the promised time. All questions were answered. More

by Susie Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Oct 02, 2021 -

Tom Wood Toyota responded

Susie, it's great to hear that Barbara checked all the boxes during your recent service visit! We're proud to exceed our guest's expectations at Tom Wood Toyota, and we'll look forward to our next chance to do so for you!

September 16, 2021

I had a great experience with salesperson Kevin Vaugh at this dealership! Very knowledgeable, honest and no pressure! Easiest car buying experience I’ve had! I highly recommend this dealership and Kevin! More

by reneemahin67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Tom Wood Toyota responded

Thank you for the great review, Renee! We are thrilled to hear that you had such a successful purchase experience working with Kevin and the Tom Wood Toyota team. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 14, 2021

Computer was down. Slow service. No WiFi while waiting. Clean and spacious waiting room. No masks on service staff. More

by Cporter
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Fields
Sep 14, 2021 -

Tom Wood Toyota responded

Thank you for your feedback. We will make a note of the concerns you've raised here, as providing a comfortable and professional guest experience is our foremost concern. If you'd like to discuss this further or share any additional information, please also feel free to give me a call. I'd be glad to have a conversation. Best, Neal Guidarelli - Service Manager - 317-298-9081

September 09, 2021

At 10 o’clock in the morning I scheduled an appointment for service for 2 PM. When I arrived they did not have me on the schedule and said it would be a two hour wait, and quoted me a price of $50 more tha More

by Disappointed!
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I could not remember the guys name that scheduled my appointment
Sep 27, 2021 -

Tom Wood Toyota responded

I'm sorry to hear that we were unable to assist you with your service needs. It sounds as though there was a miscommunication on our end, and I'll be sure to touch base with my team to assess why this occurred. If you would be willing to offer more details regarding your experience with us it will assist us in creating a better guest experience moving forward. I won't be able to get in touch with you based on your username, so I will list my information here for you. Best, Neal Guidarelli - Service Manager - 317-298-9081

...
17
...