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Tom Wood Toyota

Whitestown, IN

Overview
Employees
Reviews
Vehicles
4.8
975 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 975 reviews

December 09, 2021

All representatives listened to our needs and addressed appropriately, professionally and with a smile. I would definitely recommend this dealer. More

by BStrunk11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein and Tonya
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Dec 09, 2021 -

Tom Wood Toyota responded

We're always happy to take the time to address all your needs and desires, as we genuinely want to help you find a vehicle you'll love! We're delighted that our efforts have earned your business at Tom Wood Toyota, and we wish you many safe miles on the road ahead in your new vehicle!

December 04, 2021

Service technician and advisor did an oustanding job keeping me updated on repairs I had scheduled and one additional item that needed attention. Had they not performed thier multi-point inspections we More

by ccsquare1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Zimny-gersdorf , Jeffery Miles
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Dec 06, 2021 -

Tom Wood Toyota responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with the Tom Wood Toyota team. Drive safely, and we hope to see you back again down the road!

December 04, 2021

Clean and efficient. Friendly staff Work done on time. Love having the dealership close to my location More

by Pia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Tom Wood Toyota responded

We're glad your recent visit didn't disappoint, Pia. Thank you for the awesome review and for taking your business to Tom Wood Toyota! See you next time!

December 03, 2021

Amazing experience through the entire process! Ron is a great salesperson and takes care of his customers! Sohail was very thorough in explaining all the details of the purchase process. More

by allenobgyn4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sohail
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Dec 06, 2021 -

Tom Wood Toyota responded

We're so happy that the Tom Wood Toyota team worked together to make your car-buying experience a success! Thank you for taking the time to leave us your feedback - we all wish you many safe and pleasant miles ahead. Enjoy!

December 02, 2021

Very quick responses to inquiries and easy hand off to in person sales. No markup given high demand like other dealerships. Knowledgable and helpful staff More

by jmay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Tom Wood Toyota responded

We're so pleased you were able to have a five-star experience while purchasing your new vehicle. Thank you for giving the Tom Wood Toyota team your kudos and we wish you all the best in your new ride. Take care!

November 28, 2021

I was overcharged for a basic oil change. And I took over an hour and a half for the work to be done with an appointment.There were 4 to 5 customers that came in after me and left before my car was finished. More

by Yolanda.wesley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Neal Guidarelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Smith, Alberto Rodriguez, Trey Fields
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Dec 20, 2021 -

Tom Wood Toyota responded

This is a disappointing review to read, as we want a better service experience than what you have described and I want to apologize for the extended delay. I would also be more than willing to speak with you directly about the cost of your recent service and ensure that we clear up any confusion. If I am unable to find your phone number in our database, would you please consider giving me a call? Thank you, Neal Guidarelli - Service Manager - 317-298-9081

November 22, 2021

Straight forward friendlyHonest efficient thoroughAnd Straight forward friendly Honest efficient thorough And three in a couple of coffee mugs to boot More

by sheamike60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2021 -

Tom Wood Toyota responded

We are happy to hear that you had such a successful experience working with us! Thanks so much for the great review and we hope to see you at Tom Wood Toyota again next time. Take care!

November 19, 2021

Great sales person. The paperwork takes way too long, but that's true for all dealerships.. More

by turtlepond5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Tom Wood Toyota responded

Thank you for sharing some constructive feedback with our team. We always want to do all we can to create a swift and seamless purchase experience, and we appreciate you sharing how we could improve this process. If there is any additional input you can offer, we are always glad to hear it. I welcome a call from you if you have more suggestions. Kindly, Mike Cuzzo - General Manager - 317-297-2444

November 18, 2021

Great experience purchasing a used vehicle Ron Rangel went the extra mile and I really appreciated the service. More

by bricla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2021 -

Tom Wood Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Ron and the Tom Wood Toyota team. Drive safely, and we hope to see you back again down the road!

November 17, 2021

I was very much happy by the care ,the service was excellent people there are so professional More

by uwambayepenine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

uwambayepenine responded

Thank you Tom Wood Toyota

Nov 18, 2021 -

Tom Wood Toyota responded

Your feedback means the world to all of us here at Tom Wood Toyota! Thank you for being a great customer and we look forward to seeing you again down the road. Safe travels!

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