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Tom Wood Toyota

Whitestown, IN

Overview
Employees
Reviews
Vehicles
4.8
975 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 975 reviews

January 04, 2022

They ask you to enroll in unnecessary packages while doing financial discussion. After sales, immediately, they don’t care about the customer.. even for car delivery More

by Par101
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Culbertson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2022 -

Tom Wood Toyota responded

We strive to make the buying process seamless and enjoyable and I'm so sorry this wasn't reflected to you. As we continue towards providing the best customer service, I will make note of your feedback to ensure we are doing all we can to assist our customers during and after their purchases. In the meantime, if there is anything you would like to discuss with me directly, I would be more than happy to assist you. Thank you, Mike Cuzzo - General Manager - 317-297-2444

January 01, 2022

Helpful and efficient service every time I go to the Whitestown Toyota dealership service department. Thanks More

by ecarpenterwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Fields
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Jan 03, 2022 -

Tom Wood Toyota responded

Thank you for trusting Tom Wood Toyota to get the job done. We appreciate your kind review and hope you have a great day!

December 30, 2021

Ron was great to work with! Everyone at the dealership was friendly and genuinely seemed happy to be there, I never felt pressure to buy anything or sign any contracts! More

by rachel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2022 -

Tom Wood Toyota responded

Rachel, we want you in the driver's seat when it comes to making confident choices about your vehicle. We're happy that Ron and the team's pressure-free approach made such a difference and that their friendliness was appreciated. Thank you so much for sharing about your experience at Tom Wood Toyota, and we wish you safe travels in your new vehicle!

December 27, 2021

Ron was great to work with very easy process. Love my new Tacoma. Two words. More

by Benjamin Barnett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2021 -

Tom Wood Toyota responded

We're glad you love your new Toyota Tacoma, Benjamin, and we appreciate you trusting Tom Wood Toyota to help you find it! Drive safely - we hope to see you again!

December 18, 2021

The Tom Wood team and our salesperson Kevin Vaughn where fantasic to deal with. They were not pushy or difficult. They showed us many options and made the car buying purchase like working with family. To More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Tom Wood Toyota responded

Thank you for the great review, Chris! We appreciate your business and are happy to hear that you had such an outstanding purchase experience working with Kevin. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

December 17, 2021

Great service department, great professional service reps, great technicians, nice clean facility, overall, a great atmosphere and a great place to visit! More

by jferriell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Zimny, Dennis Smith, Alberto Rodriguez, Trey Fields
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Dec 17, 2021 -

Tom Wood Toyota responded

It's fantastic to hear that we truly delivered a 5 star experience in every way. The Tom Wood Toyota team is so thankful for your positive feedback, and we hope you'll reach out next time you need automotive care!

December 16, 2021

Clean, fast and courteous service. I highly recommend this dealership for vehicle maintenance. Free car wash too. More

by rbenson57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Goodson
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Dec 16, 2021 -

Tom Wood Toyota responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Tom Wood Toyota team. Drive safely, and we hope to see you back next time!

December 11, 2021

Tom Wood Toyota had a nice selection of vehicles in these unprecedented times. Ron was a big help in explaining features on my new vehicle and worked with me through all steps of the process of buying new ca More

by jweld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2021 -

Tom Wood Toyota responded

Thank you for taking the time to let others know about your successful buying experience with Ron. It's great to hear that we had what you were looking for! There's nothing better than seeing our customers go home happy and we will be sure to pass along your kind words. Enjoy the new ride and thanks for choosing Tom Wood Toyota!

December 11, 2021

Really great experience. Ron made the process very smooth. Even with our energetic baby on my wife and I’m lap it was a great process. Ron even went out of his way to make a round trip to my home in I More

by Riley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2021 -

Tom Wood Toyota responded

It's wonderful that Ron was able to assist you with your new Toyota RAV4 so seamlessly, Riley. Thank you for taking the time to pass along your feedback. We wish you and your family all the best in your new ride! - Tom Wood Toyota

December 10, 2021

the scheduling and service people ate very helpful. my car was ready right on time. they offered me an Uber ride home. they washed my car More

by vchang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Goodson
Report | Print
Dec 11, 2021 -

Tom Wood Toyota responded

It's terrific to hear that our team's desire to ensure you were well accommodated has earned us this positive review. You can always count on the Tom Wood Toyota team to go the extra mile for you, and we hope you'll continue to rely on us for all your service needs!

Dec 11, 2021 -

vchang responded

Yes, i will definitely continue to use your excellent service department

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