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Tom Wood Toyota

Whitestown, IN

4.8
980 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 980 reviews

April 05, 2022

Prompt and efficient service. Even checked out a possible problem and gave me a ‘no pressure’ suggestion if it happens again. More

by CClark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Goodson
Apr 05, 2022 -

Tom Wood Toyota responded

It's wonderful to hear you received the prompt and client-centric service we pride ourselves on. Thank you for the amazing feedback and for trusting Tom Wood Toyota with your auto needs!

April 05, 2022

A great dealership to work with. Everyone was professional, courteous, and knowledgeable. No pressure - a pleasant experience ! More

by tkester2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Tom Wood Toyota responded

This is the feedback we love to see! Thank you for being such a fan of Tom Wood Toyota. We're happy you could go home a happy camper. Safe travels!

April 05, 2022

Ron Rangel-Scott very nice and kind person. Very clearly explained the difference between models and explained the procedure of purchasing. Fast response by email or by phone to our questions. More

by Dorothy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Tom Wood Toyota responded

Dorothy, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Ron and the Tom Wood Toyota team. Drive safely in your new vehicle, and we hope to see you back!

April 03, 2022

Got a fair deal. Took longer than expected. Salesman was polite in person. Recieved one pushy email. Overall a relatively positive experience. More

by Dav74mill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Tom Wood Toyota responded

Thank you for sharing this feedback. We appreciate your business and patience throughout this process. Safe travels from our entire Tom Wood Toyota team!

April 01, 2022

We had a great experience- quick oil change and activities for the kids while we waited. Only wish there were snacks for them:) More

by Comptonbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez
Apr 01, 2022 -

Tom Wood Toyota responded

Thank you for coming to Tom Wood Toyota for your oil change! We appreciate this feedback and will keep it in mind moving forward. Have a great weekend!

April 01, 2022

Very smooth and professional experience. I asked for a small extra type of request and the sales person completed this without a hiccup. Nice touch! Highly recommend Tom Wood. More

by cycling807
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Tom Wood Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful ad accommodating purchase experience working with the Tom Wood Toyota team. Drive safely, and we hope to see you back again down the road!

March 31, 2022

Very smooth experience, sales agent was very responsive in helping us find the right vehicle for us! More

by mmsienna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Tom Wood Toyota responded

Thank you for the glowing review! We are thrilled that you drove home from Tom Wood Toyota in the right car for you. Congratulations and safe travels!

March 30, 2022

The service manager wasn’t friendly. They removed my tire servicing sticker from Costco. When questioned, there was NO apology and gave a lame reasons. The Tom Wood sticker has all wrong More

by Land Cruiser
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Goodson
Apr 14, 2022 -

Tom Wood Toyota responded

This is not the experience we wanted for you. I'm so sorry that your sticker was removed and that you didn't receive more helpful service from our team. I would appreciate the chance to make things right here, but I won't be able to find your contact information from this review. Please call me at your earliest convenience. Thank you, Neal Guidarelli - Service Manager - 317-298-9081

March 27, 2022

Ron did a great job Txs. He understood what I was trying to accomplish and my goals. And communicated that to the sales manager who was making the decision on my deal. Then a More

by hkoch3344
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick from service. He is not listed above.
Mar 28, 2022 -

Tom Wood Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Ron and the Tom Wood Toyota team. Drive safely in your new Toyota Camry, and we hope to see you back again down the road!

March 25, 2022

Had a great experience dealing with Ron at Tom Wood. Friendly, knowledgeable, great communication throughout the process. More

by Tpeter
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Tom Wood Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Ron and the Tom Wood Toyota team. Drive safely, and we hope to see you back again down the road!

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