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Tom Wood Toyota

Whitestown, IN

4.8
975 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 975 reviews

May 02, 2022

The issue here is the excessive cost of labor when you go I put on a set of new tires but the labor was nearly $200 even though I took a vantage of a sale to get a tire free for a dollar by the time you pay More

by Strongs_us
Recommend Dealer
No
Employees Worked With
Not listed
May 02, 2022 -

Tom Wood Toyota responded

Thank you Mr. Strong for taking my call on this matter. I am glad I was able to clear up the confusion on the pricing. The total labor of the ticket was $199.95. $80 for the labor to install the tires ($20 per tire) and $119.95 for the alignment. If there is anything further you would like to share or have questions on, please contact me directly. Thank you, Neal Guidarelli - Service Manager - 317-298-9081

May 01, 2022

Excellent dealership with great people working there. Sales and service department is the best I have encountered. More

by Gisela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
May 02, 2022 -

Tom Wood Toyota responded

Gisela, thank you for the great review! We appreciate your business and hope to see you back at Tom Wood Toyota. Safe travels!

April 23, 2022

Our salesperson, Ron, was very friendly, knowledgeable, and just great to work with. He found our 2022 RAV4 with all of the options we wanted. Jeff in financing was also wonderful to work with. He explai More

by theirphoenix
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Tom Wood Toyota responded

Thank you for taking the time to review us! We are so glad to hear that Ron and Jeff delivered such an outstanding purchase experience. Drive safely in your 2022 Toyota RAV4, and enjoy it! We hope to see you back again at Tom Wood Toyota!

April 20, 2022

The service staff were very helpful in getting my 4Runner repaired. The dealership was clean and the staff was very welcoming and responsive. More

by Ian A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Smith, Alberto Rodriguez, Trey Fields
Apr 20, 2022 -

Tom Wood Toyota responded

Ian, thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Tom Wood Toyota team. Drive safely in your Toyota 4Runner, and we hope to see you back!

April 12, 2022

I went in knowing what vehicle I wanted to look at and there was no attempts at trying to sell me something different. Ron was super friendly and made sure our time was not wasted. The whole process took More

by Mjraison117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Tom Wood Toyota responded

Congratulations on your new vehicle! Thank you for choosing Tom Wood Toyota and for stopping by to leave a great review about Ron. Safe travels ahead!

April 05, 2022

A great dealership to work with. Everyone was professional, courteous, and knowledgeable. No pressure - a pleasant experience ! More

by tkester2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Tom Wood Toyota responded

This is the feedback we love to see! Thank you for being such a fan of Tom Wood Toyota. We're happy you could go home a happy camper. Safe travels!

April 05, 2022

Prompt and efficient service. Even checked out a possible problem and gave me a ‘no pressure’ suggestion if it happens again. More

by CClark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Goodson
Apr 05, 2022 -

Tom Wood Toyota responded

It's wonderful to hear you received the prompt and client-centric service we pride ourselves on. Thank you for the amazing feedback and for trusting Tom Wood Toyota with your auto needs!

April 05, 2022

Ron Rangel-Scott very nice and kind person. Very clearly explained the difference between models and explained the procedure of purchasing. Fast response by email or by phone to our questions. More

by Dorothy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Tom Wood Toyota responded

Dorothy, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Ron and the Tom Wood Toyota team. Drive safely in your new vehicle, and we hope to see you back!

April 03, 2022

Got a fair deal. Took longer than expected. Salesman was polite in person. Recieved one pushy email. Overall a relatively positive experience. More

by Dav74mill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Tom Wood Toyota responded

Thank you for sharing this feedback. We appreciate your business and patience throughout this process. Safe travels from our entire Tom Wood Toyota team!

April 01, 2022

We had a great experience- quick oil change and activities for the kids while we waited. Only wish there were snacks for them:) More

by Comptonbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez
Apr 01, 2022 -

Tom Wood Toyota responded

Thank you for coming to Tom Wood Toyota for your oil change! We appreciate this feedback and will keep it in mind moving forward. Have a great weekend!

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