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Tom Wood Toyota

Whitestown, IN

4.8
975 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 975 reviews

June 09, 2022

They were nice and helpful and I found what I was looking for in a great price and I want to thank Ms Samantha Crowe and Mr Wyatt Wood More

by Najmusather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt Wood
Jun 10, 2022 -

Tom Wood Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Samantha and Wyatt. Drive safely, and we hope to see you back again at Tom Wood Toyota!

June 01, 2022

Kevin and finance manager where great to deal with for a first time buyer. Made the experience a pleasant one. More

by JMack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yash Bansal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Tom Wood Toyota responded

We're elated we made your first buying experience so successful! Thank you for the tremendous review and for trusting Kevin and Tom Wood Toyota with your business - it was our honor and pleasure to assist! Safe travels!

May 26, 2022

Our experience with Tom Wood Toyota was extremely easy. Our salesman Ron Rangel-Scott always kept us up to date and was a pleasure to work with. More

by Jstevens1964
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Tom Wood Toyota responded

We love to hear that Ron made it simple for you to get into your new vehicle. Thank you so much for trusting Tom Wood Toyota with this purchase! Our team wishes you safe and happy driving.

May 26, 2022

Ron was a great help in my car buying experience! Also very knowledgeable of the features that my RAV4 had, even some I wasn’t aware of. Will definitely recommend this dealership to any of my family More

by Robj1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Tom Wood Toyota responded

Hi Rob - We are thrilled to hear that Ron delivered informative and helpful service. Thank you for coming to Tom Wood Toyota for your Toyota RAV4 and recommending our dealership! We wish you safe driving.

May 25, 2022

Fox News was on the tv in the waiting room. And I am dismayed that Toyota broke it’s promise not to fund candidates who tried to overthrow the 2020 election. More

by Marilyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Tom Wood Toyota responded

Hi Marilyn. Thanks for taking the time to leave us a review. Let us know if we can do anything else to assist you.

May 23, 2022

Ron with Tom Wood Toyota has been one of the friendliest sales representatives I have worked with. He made everything straight forward and easy and made sure I got the car I wanted. The dealership overall h More

by Jake S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Tom Wood Toyota responded

Hi Jake - Congratulations on your new car! Thank you for choosing Tom Wood Toyota to trust with your business. We will be sure to let Ron know that his exceptional service helped us earn your five stars. Until next time!

May 21, 2022

Very happy with Ron helping me through buy the truck. Staff was very nice as well !!! More

by Plantman5675
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rangel-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Tom Wood Toyota responded

Ron and the team are always happy to help you out! Thank you so much for supporting Tom Wood Toyota and congrats on your new truck!

May 11, 2022

Need more comuncation between Desk and shop , maybe little more friendly with customers especially Those who have bought the car there More

by bradymike86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Underwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cuzzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Crowe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yash Bansal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Smith, Alberto Rodriguez, Trey Fields, Josh Tharp
May 11, 2022 -

Tom Wood Toyota responded

Thank you for sharing. We aim to provide a high level of communication and client care, and I'm sorry you feel we've fallen short. I want to better understand how we let you down so we can ensure it doesn't happen again. If you're willing to share the details, please give me a call at 317-298-9081. Best, Neal Guidarelli - Service Manager

May 06, 2022

Barbara in service is exceptional. There is no expensive up sell. There is no looking down their nose at older vehicles. They continue to do me right. More

by Bogada7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara in service
May 06, 2022 -

Tom Wood Toyota responded

We sincerely want the best for our guests and their vehicles, and it's wonderful to hear that Barbara has proven that to you. Thank you for your supportive review for Tom Wood Toyota, and we hope to see you again next time!

May 05, 2022

Very good service 👍. Barbra was very professional & knowledgeable . Recommended that I don't need to replace my rear brakes. More

by dattagita@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Barbra
May 05, 2022 -

Tom Wood Toyota responded

Thank you for taking time to share this feedback about Barbra and our Tom Wood Toyota team! We are so glad to hear that you had a positive service experience. Safe driving!

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