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Tom Wood Toyota

Whitestown, IN

4.8
980 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 980 reviews

July 16, 2022

I love Tom Wood Toyota…everyone is nice and really try to accommodate. I’ll be back again. More

by Cvale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara in Service
Jul 18, 2022 -

Tom Wood Toyota responded

Thank you for taking the time to review Tom Wood Toyota!

July 13, 2022

Samantha Crowe did a awesome job. Any one looking for a new car should look her up. More

by Jeffcook221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Tom Wood Toyota responded

Thank you for being a fan of Samantha and the Tom Wood Toyota team. We're happy to hear you had a great experience with us. Safe travels!

July 11, 2022

Honest & Customer Minded a a a a a a a a a a a a More

by Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Lile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Gentleman
Jul 12, 2022 -

Tom Wood Toyota responded

Thank you for sharing your feedback, Lee! We are happy to have earned your business here at Tom Wood Toyota and we hope to work with you again down the road. Safe travels!

July 07, 2022

The dealer was patient with to make my selection, showed me around and delivered the car as promised on the set date. Thanks More

by awoyalemercy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha crowe
Jul 07, 2022 -

Tom Wood Toyota responded

All of us at Tom Wood Toyota are pleased to hear that your recent purchasing experience went smoothly. Thank you for the 5-stars, and enjoy your new ride!

July 05, 2022

Took 3 hours(even after setting up an appt! ) to get an oil change and tire rotation. More

by Sc430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember, both were very nice. Apologized for slow service and even started it himself!
Jul 06, 2022 -

Tom Wood Toyota responded

I am sorry to hear that your visit took longer than anticipated. We strive to deliver seamless and efficient service, and it is concerning that we left the wrong impression. I assure you that we will use this feedback to better our practices in the future. If there is anything more I can do to assist you or help fix things, please feel free to reach out. Best, Neal Guidarelli - Service Manager - 317-298-9081

July 03, 2022

I inquired at several different dealers & no one had the vehicle (Corolla crossover) in stock. The difference is Tom Wood Toyota kept in touch with me. Notified me when they had one available. Responded More

by Kaba4863
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Tom Wood Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Tom Wood Toyota team. Drive safely in your Toyota Corolla Cross, and enjoy it! We hope to see you back again down the road!

July 02, 2022

Sam was great to work with. My main issue was being forced into $1300 in added dealer fees for things I didn't even want. A paint coating that wasn't even buffed off all the way More

by Yota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Tom Wood Toyota responded

Thank you for reaching out. While I'm pleased to hear you're enjoying your new vehicle, I apologize that you felt pressured into any add-ons during your visit with us. We will discuss this feedback as a team to see how we can better accommodate our guests in the future. If you have any additional questions or concerns, please give me a call. I'd be happy to help. Kyle Underwood - New Car Manager - 317-297-2444

Jul 06, 2022 -

Yota responded

It wasn't pressured. I was told that every customer is forced into these add ons, or you won't sell them the car.

July 01, 2022

Superb service! The technician took me at the last second. He answered all my questions with a lot of patience on his part. You see I’m what you would call a “Senio More

by ContinentalCarol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Goodson
Jul 01, 2022 -

Tom Wood Toyota responded

We appreciate the time you took to give the Tom Wood Toyota team a shoutout! We're always happy to help so please let us know next time we can be of service. Take care!

July 01, 2022

Amazing service. Felt like I was treated like a friend at their home. Then they charged me nothing (FREE) to check over my car. I will recommend Tom Woo More

by DREWCRAWFORD66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget
Jul 05, 2022 -

Tom Wood Toyota responded

It was a pleasure to service your vehicle at Tom Wood Toyota! Thank you for the five-star rating and confidence in our team. Your recommendation is appreciated by us all. Until next time!

June 26, 2022

We had a great experience! It was my son's first new car purchase and we are very pleased with his new corolla. More

by themrshinkle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Tom Wood Toyota responded

Thank you for this great rating and review! We're delighted that you enjoyed working with our team here at Tom Wood Toyota. We hope your son enjoys his new Toyota Corolla.

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