Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
210 Reviews of Tom Wood Subaru - Service Center
Sort by
December 02, 2017
GREAT SERVICE Tom Wood Subaru took great care of my maintenance needs. I don't own a subaru but I work nearby and took it in for a service there because of the conv Tom Wood Subaru took great care of my maintenance needs. I don't own a subaru but I work nearby and took it in for a service there because of the convinient location. The staff was very professional and all service was done in a timely manner. I will definitely use them again! More
by Wtgrant87
Employees Worked With
Brandon, Molly Kennedy
November 22, 2017
Excellent prompt service I love Tom Wood Subaru. I drive up they take car for oil change and car check up polite very businesslike and friendly. . Love that you wash my car. I love Tom Wood Subaru. I drive up they take car for oil change and car check up polite very businesslike and friendly. . Love that you wash my car. More
by Tony’s Subaru Forester
Employees Worked With
Molly Kennedy
November 10, 2017
Oil change, tire rotation, general maintenance It was easy to make my appointment online. I received great service, in & out as expected. Plus they have a nice lounge to work in while I waited. It was easy to make my appointment online. I received great service, in & out as expected. Plus they have a nice lounge to work in while I waited. More
by Christine Farnham
Employees Worked With
Unfortunately I don't remember his name.
November 08, 2017
Tom Wood Subaru Very good customer service. They could be a tad more careful to check everything before handing the car back to the customer though... what was allege Very good customer service. They could be a tad more careful to check everything before handing the car back to the customer though... what was allegedly the battery was actually the alternator and required a second visit immediately following the first. Tony in service was super nice and pleasant to deal with though and they took care of it. More
by Cougar
Employees Worked With
Tony Parsons
October 29, 2017
Good Service A+++ Had a Good Service experience. Will recommend this dealer/service center definitely to friends and family. I bought my car from here too. Had a great Had a Good Service experience. Will recommend this dealer/service center definitely to friends and family. I bought my car from here too. Had a great experience. More
by SHAN SUNDAR
Employees Worked With
Molly Kennedy
October 18, 2017
Service Department Always friendly and courteous staff. Always willing to offer loaner vehicle. For me thats great because i live out of town. Clean and comfortable wait Always friendly and courteous staff. Always willing to offer loaner vehicle. For me thats great because i live out of town. Clean and comfortable waiting area. More
by BecauseRacecar
Employees Worked With
Joe Shanholt or Todd
October 05, 2017
Good service My oil change and tire rotation was on time and performed quickly. Much to my surprise, I was in and out in just a few minutes. My oil change and tire rotation was on time and performed quickly. Much to my surprise, I was in and out in just a few minutes. More
by bevrich
Employees Worked With
Molly Kennedy
September 12, 2017
Second service I like how Subaru reminds me of my service date. The service appointment was quick and efficient. Everyone is always professional and accommodating. I I like how Subaru reminds me of my service date. The service appointment was quick and efficient. Everyone is always professional and accommodating. I wish they would vacuum my car. More
by Flo7777
Employees Worked With
not sure
September 11, 2017
30K service The service was great. I was really like the quiet lounge while I waited. The wait time was much shorter than I thought for a 30K service. Overall gre The service was great. I was really like the quiet lounge while I waited. The wait time was much shorter than I thought for a 30K service. Overall great service! More
by Jhelmreich
Employees Worked With
Jerry
August 23, 2017
Satisfied customer When it was time for my 60,000 mile maintenance, the service manager work me in on Saturday. He offered several options for getting the work done. Ha When it was time for my 60,000 mile maintenance, the service manager work me in on Saturday. He offered several options for getting the work done. Had the car back by days end. Great work. More
by Kevin
Employees Worked With
Todd Vonblon
