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Tom Wood Subaru

Indianapolis, IN

4.9
1,094 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,094 reviews

May 27, 2022

I’ve come through repeatedly to have routine maintenance done on my crosstrek and I almost always end up talking with Wilfred Chan (Will). Throughly impressed with each interaction, and Will’s a really kind More

by isaac.seppel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfred Chan and Eric
May 27, 2022 -

Tom Wood Subaru responded

We appreciate your confidence in Will and the rest of our team to get the job done. Drive safely, and we hope to see you back at Tom Wood Subaru!

May 27, 2022

Everything was great except my husband was the one who waited for the car. He is crippled and limps with a cane. When he paid he was handed the paperwork and told that the car was “up front”. After lim More

by suzannew6
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Tom Wood Subaru responded

Thank you for the feedback. We are sorry that your husband didn't have an easier time getting the paperwork. We want to make things easy for our customers, and I regret that we let you down. Please get in touch at your convenience so that we can hear any other feedback you have. Thank you, Jerry Williams - Service Manager - (317) 705-7024

May 26, 2022

Although it takes a while for waiting this car arriving, with Mike's service and help it totally worth it! This is my second Subaru and I have to say working with Mike to have this car is a wonderful experi More

by Yxc113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Tom Wood Subaru responded

Mike and the team are thrilled to see that your car-buying experience was an excellent one! Thank you so much for supporting Tom Wood Subaru and congrats on your new car!

May 25, 2022

I’m driving my 4th Subaru , and I wouldn’t take it anywhere but Tom Wood Subaru to be serviced. Everyone inn the service department, especially Joe, has always been completely professional while treat More

by Margaret.wiltrout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Shanholt
May 25, 2022 -

Tom Wood Subaru responded

Hi Margaret - We are so grateful for your continued business! Thank you for choosing Tom Wood Subaru and for sharing your kind review of Joe. See you next time!

May 20, 2022

Frst time we bought subaru. The experience was excellent, friendly, respectful. We recommend subaru for good customer service. More

by Karina.bogue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Tom Wood Subaru responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Tom Wood Subaru team. Drive safely, and we hope to see you back again down the road!

May 11, 2022

Tom Wood Subaru is an outstanding dealership. I understand going all of the technology in the vehicles, our salesman did a great job, informing us about the technology, however, take the customer More

by Rdknturner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BILL VICKERY
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Tom Wood Subaru responded

Thank you for your review! We appreciate your trust in our team to take care of you, and we are grateful for your feedback about how we can improve. We'll review these comments with the team, and if we can do anything else for you, let us know. Thanks! Bob Ferguson - Sales Manager - 317 705 7875

May 11, 2022

Buying a new car was a very pleasant experience. Bill Vickery was thorough, kind and patient while going over all the features. All questions were answered! He was amazing! More

by rkwilson21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BILL VICKERY
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Tom Wood Subaru responded

Congratulations on your new car! It makes our day to hear that Bill and the team gave you such an excellent purchase experience. Thank you for taking your business to Tom Wood Subaru!

May 04, 2022

Easy experience. I knew what I wanted and Mike D didn’t sell me anything else. Very professional and smooth transaction. Would recommend. More

by Jteshima1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Tom Wood Subaru responded

Thanks for the review! We're glad to see that Mike and the team were professional and wonderful to work with. We appreciate your kind words, see you again next time here at Tom Wood Subaru!

May 02, 2022

Fast and simple! Austin was very easy to work with and was super kind! The dealership is very nice with a great selection of cars as well! More

by lainysegal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Tom Wood Subaru responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Austin and the Tom Wood Subaru team. Drive safely, and we hope to see you back again down the road!

May 02, 2022

Mike is an excellent sales person. I wouldn’t buy a vehicle from anyone else. More

by Casualpedaler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Tom Wood Subaru responded

Your loyalty to Mike is outstanding! We're so glad to have earned your business at Tom Wood Subaru, and we hope to see you back again down the road!

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