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Tom Wood Subaru

Indianapolis, IN

4.9
1,061 Reviews
If you're looking for an award-winning dealership experience in Indianapolis, come right down to Tom Wood Subaru. When you choose to shop with us, you get the car you want, the way you want it. Plus, we take the time to learn about your budget and driving needs so we can pair you with the Subaru financing plan that works best for you. We're one of the largest Subaru dealerships in the region, so we serve as your top resource for everything automotive! We hare conveniently located at 3300 E 96th St in Indianapolis, IN, so come visit today. We're easy to reach from neighboring areas like Carmel, Fishers, West Lafayette and the rest of Central Indiana. We look forward to serving you soon!
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3300 E 96th St

Indianapolis, IN

46240

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Showing 1,061 reviews

February 15, 2022

Came in for oil & filter change. The people were friendly, the waiting area was clean and the service was prompt and well done. I would use Tom Wood Subaru service center again. More

by zanderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Tom Wood Subaru responded

It's great to hear that your recent service visit checked all the boxes! Thank you for the excellent review and for trusting Tom Wood Subaru with the job - we look forward to seeing you again!

February 07, 2022

Austin was very helpful, patient, knowledgeable, and kind. He answered all of our questions, and made buying a car a pleasurable experience. We were able to get my daughter the car she really wanted. Th More

by Jenntwin0824
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Tom Wood Subaru responded

It is awesome to hear that you really enjoyed working with Austin! It makes us happy that you had an awesome purchase experience. We appreciate your business here at Tom Wood Subaru!

February 07, 2022

Accommodated appointment for 30K & completed service within a prescribed timely manner. Reschedule later date & time for suggested maintenance. More

by Bololong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK WADE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Morning
Feb 07, 2022 -

Tom Wood Subaru responded

We appreciate you taking the time to give us a great review. Your support means a lot to all of us at Tom Wood Subaru. Take care!

February 07, 2022

Darrell Allen is a great service consultant. He got my car fixed perfectly. Made it easy on me. More

by anonenough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Allen IV
Feb 07, 2022 -

Tom Wood Subaru responded

Thank you so much for sharing these kind words about Darrell! We appreciate your confidence in our work here at Tom Wood Subaru. See you next time.

January 30, 2022

This is our third Subaru purchase. We are extremely happy with the customer service. We take our cars to Tom Wood for service needs too! We want to specifically recognize Mike Danielson in the Sales Departm More

by SS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Tom Wood Subaru responded

Thank you for taking the time to review us! We are so glad to hear that Mike and Todd delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again down the road!

January 24, 2022

The Subaru dealership had excellent customer service and met all the request as well as additional services that met the maintenance of my vehicle. More

by Hi-Sir’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 24, 2022 -

Tom Wood Subaru responded

We are thrilled that our team took such great care of you and your vehicle! Thank you for trusting Tom Wood Subaru with your business, and for sharing a review. We hope to welcome you back next time!

January 19, 2022

Dealership did a great job on my wife’s car. In-depth front end engine repair and service to my wife’s vehicle with over 100,00 mile on it. Runs great now!!!! More

by Ed.leblanc32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Tom Wood Subaru responded

Thank you for taking the time to review us! We are so glad to hear that the Tom Wood Subaru team was able to assist with your wife's vehicle and get the job done. Drive safely, and we hope to see you back!

January 12, 2022

Mike was a great salesman to work with. They also did great working me and the difference in paperwork over state lines. More

by Myersmackenzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Danielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Tom Wood Subaru responded

It's wonderful that you were able to have a seamless buying experience all thanks to Mike. All of us at Tom Wood Subaru hope you enjoy the new ride. Have a great day!

January 08, 2022

Love the employees & the fact that they don’t try to sell you anything. They’re honest & trustworthy! More

by mprat255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 10, 2022 -

Tom Wood Subaru responded

Thank you for the glowing review! We are so glad to hear that you had such an enjoyable experience working with the Tom Wood Subaru team. Drive safely, and we hope to see you back again down the road!

January 07, 2022

I feel they care about the customer. Work quality is good. I like that they wash your car. It appears that they can install a lot if the accessories that are in the catelogue. More

by Yingcraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Tom Wood Subaru responded

Thank you for the great review! We strive to deliver seamless and accommodating service, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Tom Wood Subaru!

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