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Tom Wood Porsche

Indianapolis, IN

4.5
260 Reviews

3473 E 96th St

Indianapolis, IN

46240

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Showing 260 reviews

July 07, 2023

I just wanted to say thanks to Tom Kashman , Service Manager, John Castle, Service Advisor, and Josh Williams, Technician. Tom helped me get my car scheduled, John knew what my car needed and Josh found More

by irish913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Williams, technician- 5 star, John Castle, Tom Kashman
Jul 07, 2023 -

Tom Wood Porsche responded

Thank you for the review! We're so glad to hear that Tom, John, and Josh provided you with excellent customer service. We appreciate your kind words and hope to see you back again at Tom Wood Porsche!

June 17, 2023

As usual John, Tom & team were very good, communicated well & were very professional! Great experience! More

by Rich M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bennett came out to say Hi & always enjoy talking to him!, John Castle, Tom Kashman
Jun 19, 2023 -

Tom Wood Porsche responded

Thank you for the great review, Rich! We're glad to hear that John, Tom, and the rest of our team provided you with a professional and communicative experience. We appreciate your business and hope to see you again at Tom Wood Porsche!

April 26, 2023

I have all of the service at this dealership and I am extremely pleased with their super good service, their professional technicians and their willingness to do the right thing and on time. Never a pro More

by trains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Castle
Apr 26, 2023 -

Tom Wood Porsche responded

We're so happy to hear that you're extremely pleased with the service you've received from our professional technicians here at Tom Wood Porsche! Providing timely and reliable service is our top priority, and we're glad to know we're meeting your expectations. Thank you for your kind words and your continued support!

April 21, 2023

Fantastic first class service. Very efficient and straightforward. I highly recommend Tom Wood Porsche for sales and service. More

by Amishel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cordova, John Castle, Tom Kashman, Yash Bansal
Apr 24, 2023 -

Tom Wood Porsche responded

Thank you for taking the time to share your experience at Tom Wood Porsche! We're thrilled to hear that our team provided you with fantastic first-class service. We appreciate your recommendation and hope to see you again down the road!

March 28, 2023

Tom Wood Porsche was able to schedule my appointment quickly, on a date & time convenient to me, and provided the services I needed quickly and with a PCA discount. More

by THX 138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Castle
Mar 28, 2023 -

THX 138 responded

Thanks!

Mar 29, 2023 -

Tom Wood Porsche responded

Thank you for working with the Tom Wood Porsche team! We are glad to hear that we provided satisfactory service and discounts.

March 09, 2023

Service department did a great job, as always! Top notch! Always appreciate their great work and customer service! More

by ralderman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakoda Neace, Bryan Fleischmann
Mar 10, 2023 -

Tom Wood Porsche responded

Thanks for the great review of Tom Wood Porsche. We are glad to have you as a client!

January 24, 2023

During my recent visit for 30k service on my Macan, they were very professional and customer oriented. More

by Hamid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cordova, John Castle
Jan 25, 2023 -

Tom Wood Porsche responded

Thanks for the great review of Tom Wood Porsche! The team appreciates your support and feedback.

January 06, 2023

Most everyone in this dealership is professional & friendly, in particular Joseph Cordova. The communication is superior as well as workmanship. One suggestion on behalf of servicing is that only th More

by Kthieneman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Receptionist, Barry Wickliff , Joe Cordova
Jan 06, 2023 -

Tom Wood Porsche responded

It's fantastic to have earned your five stars! Thanks for choosing Tom Wood Porsche. We are happy to hear that Joseph went the extra mile to ensure your vehicle was running smoothly. Until next time!

December 12, 2022

Surprisingly easy to schedule during this busy holiday season. They have the best crew in service that I have seen in my 50 plus years of having cars serviced. I always feel confident that they care. More

by bmancarnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soren, a very talented technician. , Joe Cordova, John Castle, Tom Kashman
Dec 12, 2022 -

Tom Wood Porsche responded

Our team is always happy to help you out! Thank you so much for supporting Tom Wood Porsche and we will see you next time!

November 25, 2022

Traveling to Carmel Indiana from Dallas for thxgiving. Car needed emergency assistance and I was accommodated with urgency. Felt home right away..Customer Service was fantastic. Tom who took my booking More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Joe Cordova
Nov 28, 2022 -

Tom Wood Porsche responded

Thank you for this great review of Tom Wood Porsche, Ron! We are happy to know that Joe and Tom helped you get back on the road. Drive safe!

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