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Tom Wood Porsche

Indianapolis, IN

Overview
Reviews
4.5
264 Reviews
Call Dealership (317) 848-5550

3473 E 96th St

Indianapolis, IN

46240

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Showing 264 reviews

January 18, 2024

They were professional, and took care of every need on short notice. They were very friendly, even though they knew they were dealing with people from out of town. More

by vessely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Jan 19, 2024 -

Tom Wood Porsche responded

We're so glad to know that our team at Tom Wood Porsche was able to meet your needs, especially on short notice. It's always a pleasure serving guests from near and far! Safe travels back home!

December 21, 2023

Good dealership. I was disappointed that I had to wait for 2 1/2 hours for service to replace the Porsche crest on the hood and perform 2 software updates. The car wa More

by dan21856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Castle
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Dec 21, 2023 -

Tom Wood Porsche responded

We appreciate your feedback and patience during your recent visit to Tom Wood Porsche, Dan. We're sorry for the longer than expected wait time, but we hope you are satisfied with the service provided on your car. Thanks again! Joe Cordova - Dealer Customer Experience Manager - 317-569-7061

November 16, 2023

I always have a great experience at Tom wood Porsche. John castle and Joe Cordova are the best! More

by brncaruso
Recommend Dealer
Yes
Employees Worked With
Barry Wickliff , Joe Cordova, John Castle
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Nov 17, 2023 -

Tom Wood Porsche responded

Thank you for sharing your 5-star review of Tom Wood Porsche! We will pass along your appreciation to John, Joe, and the team. Take care!

November 15, 2023

John, my service advisor, always provides excellent service. On This last visit he went above and beyond to make sure my 3rd party warranty co. Covered my repairs and I was very appreciative! More

by adangelo327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Castle
Report | Print
Nov 16, 2023 -

Tom Wood Porsche responded

We're so glad to know that our service advisor went the extra mile for you during your recent visit at Tom Wood Porsche. Your satisfaction is important to us, and we appreciate this positive feedback!

November 07, 2023

Excellent service; easy to schedule and my car looks and runs great. Tom Wood Porsche is great More

by S Nestor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Castle
Report | Print
Nov 08, 2023 -

Tom Wood Porsche responded

Thank you for stopping by to leave Tom Wood Porsche a wonderful review!

November 04, 2023

They were very responsive, answering all questions I had. They were also willing to find a way to negotiate so that both sides were happy with the deal we finally concluded. Consummate professionals! More

by howard.leader
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorden Burr, Brad Roberts
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Nov 06, 2023 -

Tom Wood Porsche responded

We're glad to know you found our team at Tom Wood Porsche responsive and professional. It's always our goal to ensure both parties are satisfied with the deal. Thanks for your positive feedback!

October 16, 2023

The staff at Tom Wood Porsche are always kind and professional. They have consistently gone above and beyond my expectations. More

by mjkouran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cordova, John Castle, Tom Kashman
Report | Print
Oct 17, 2023 -

Tom Wood Porsche responded

We're delighted to know that our team at Tom Wood Porsche has consistently exceeded your expectations. Thank you for the positive feedback!

October 13, 2023

Best service center of all my 10 cars. John Castle is the best as is Tom Kashman. More

by gfeary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cordova, John Castle, Tom Kashman
Report | Print
Oct 16, 2023 -

Tom Wood Porsche responded

Thank you for choosing Tom Wood Porsche as your go-to service center. John and Tom will appreciate the shoutout!

September 29, 2023

Always consistent, prompt, knowledgeable, and congenial. Always appreciated. NOT like going to a dealership! Thank you ... More

by mifirestone
Recommend Dealer
Yes
Employees Worked With
John Castle
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Oct 02, 2023 -

Tom Wood Porsche responded

We're delighted to know that you've had consistently positive experiences with us at Tom Wood Porsche. We always aim for prompt and knowledgeable service, so it's great to see we hit the mark! Thanks for your support.

August 30, 2023

Very helpful service advisor Dave. Timely service and help with a ride while waiting.for the service to be finished. More

by jpsully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Aarons
Report | Print
Aug 31, 2023 -

Tom Wood Porsche responded

We're glad to know Dave and our team at Tom Wood Porsche provided you with timely service. Thanks for the positive feedback!

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