Tom Wood Porsche
Indianapolis, IN
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Passion and Professionalism We visited Tom Wood with family -- I'm a Porsche owner already and we were hoping to introduce them to the marque. Everyone at the dealership was We visited Tom Wood with family -- I'm a Porsche owner already and we were hoping to introduce them to the marque. Everyone at the dealership was friendly and approachable and our sales experience with Barry was nothing short of spectacular. He's uncommonly knowledgeable about cars, from their engineering to the physics of how cars move. We learned a lot of new things, had a great time, and fell in love with a new Porsche. We brought our family here to show them what a different experience it can be, even compared to the other luxury brands they were familiar with. We were totally impressed. More
Always the Best Service experience of any dealer I have been using Jeremy Rodecap as Service Manager at Tom Wood Porsche for over 10 years. His expertise and honesty are very refreshing in the servic I have been using Jeremy Rodecap as Service Manager at Tom Wood Porsche for over 10 years. His expertise and honesty are very refreshing in the service industry. He has taken care of our Porsche since 2005 and always recommended what needs to be done on a routine basis as well as special items ( IMS update ) to keep it running a long time as we are keeping the car long term. We recently decided to do a makeover and added a new convertible top. It was in and out in a day and half and it looks like a new car. I recommend Jeremy and his service team very, very highly when looking for a team with integrity, fair costs and providing first class service no matter how small ( oil change) or big ( IMS) the service may be. R Schonberg More
Car buying and service I've been working with Tom Wood Porsche for the past few years. They were instrumental in helping me research several Porsches and they even reviewed I've been working with Tom Wood Porsche for the past few years. They were instrumental in helping me research several Porsches and they even reviewed the service print-out on the car I eventually purchased. As a result, I get all my routine service work done there too. Great guys. -Blair N More
Professional, and awesome like the product I was taken care of by Lee Douthitt this time and once before in 2010 with the purchase of my first Porsche. Lee introduced me to just about everyone I was taken care of by Lee Douthitt this time and once before in 2010 with the purchase of my first Porsche. Lee introduced me to just about everyone there. I even met the maintenance personnel along with the other sales people and finance manager. I definitely recommend them as the place to buy an amazing machine. Chad Alexander More
Tom Wood Porsche, an Outstanding Experience An outstanding experience. Sales was friendly and professional, Diamond in Finance simplified the process and all was as previously agreed upon, and An outstanding experience. Sales was friendly and professional, Diamond in Finance simplified the process and all was as previously agreed upon, and service, I have had the Cayanne in for one early oil change. The car was returned when promised and clean. More
In early conversations, even prior to being in a mode to "buy", the salesperson shared a lot of valuable information with me and built a strong level of trust. "buy", the salesperson shared a lot of valuable information with me and built a strong level of trust. More
Recently leased a Porsche from Tom Wood. Joe kept his eye out for the vehicle I wanted. Called me and sent me all details on the vehicle and projected costs. He was also excellent with demonstrating th eye out for the vehicle I wanted. Called me and sent me all details on the vehicle and projected costs. He was also excellent with demonstrating the vehicle with numerous test drives of the various models available. Neil had paperwork ready quickly and it was a quick seamless transaction. Wish I could buy a new Porsche every year. This was painless, easy process. Thanks to Joe an Neil. More
Made an appointment to purchase an '09 911S cab. I confirmed it twice and asked that the paper work be ready for my long drive home. After driving from NC, being right on-time, no one and nothing was confirmed it twice and asked that the paper work be ready for my long drive home. After driving from NC, being right on-time, no one and nothing was ready. The car still had bird crap on it and was poorly detailed. They kept me waiting over 2.5 hours because no paperwork was completed. They seemed very confused as though this were their first sale ever. I have purchased many cars and have never had an experience this bad or dealt with such a poorly organized dealership in my life. More
I took my Porsche to an Independant shop to have repaired. After having it 3 weeks they still could not find the problem. I then decided to give Tom Wood Porsche a try and they found and fixed the repaired. After having it 3 weeks they still could not find the problem. I then decided to give Tom Wood Porsche a try and they found and fixed the problem in less than a day. I was hesitant to take it to the Porsche dealer because I had always heard they were so expensive. I can honestly say that if i would have gone there first i wouldnt have had to spend money on a rental car for 3 weeks so in the end it ended up costing me more and their price to fix my car was less than what I thought it would be. keep up the good work. More
There was a hale page advertisement in the May, 7, 2010 version of The Wall Street Journal announcing a lease package on the 2010 Boxster. I visited Tom Wood on Friday, May 29, 2010 to learn more about th version of The Wall Street Journal announcing a lease package on the 2010 Boxster. I visited Tom Wood on Friday, May 29, 2010 to learn more about this program since I was in the market for a new auto. We have leased for the past several years. We enjoy a new car every two to three years and have found this to be our best option. The service we received from the sales personnel was very poor. They were not aware of the lease option and didn't show a great deal of interest in learning about this option. The sale person went to the sales managers office after our prompting. He returned 10 minutes later and handed us a piece of paper with the lease details. He did not offer to explain the details I guess he wanted us to read the offer. It was very strange exchange and my husband I both felt as if we were getting the brush off. I guess the sales person thought if we had to lease that couldn't afford the vehicle. We left the showroom very disappointed and determined they didn't need our business. We went across the street and purchased a Mercedes-Benz SLK. I would not recommend the Tom Wood Dealership to anyone. They made a very bad impression on the Porsche brand. More