Tom Wood Porsche

Service Did not have loaner ready Wanted gas topped for loaner or else charge Did not have paper work ready Did not know cost of service Did not have loaner ready Wanted gas topped for loaner or else charge Did not have paper work ready Did not know cost of service More

Outstanding Lee was outstanding! Very responsive , efficient and responsible. He is very knowledgeable and nice to my family. Lee knows the vehicle very to sugges Lee was outstanding! Very responsive , efficient and responsible. He is very knowledgeable and nice to my family. Lee knows the vehicle very to suggest certain options that would fit my personality/ desire. I twill recommend him anytime!! More

My Porsche Experience The reason for my five star review is the excellent focus on the customer. Richard Sellers is very knowledgeable and has great attention to detail. The reason for my five star review is the excellent focus on the customer. Richard Sellers is very knowledgeable and has great attention to detail. Very flexible and consistently looks for ways to accommodate the customer. Bill Edney provided great insight with regards to financing and terms that were most appealing to my situation. John Moses has a keen awareness of being able to anticipate the needs of the customer and providing exceptional customer satisfaction. Todd Wilson elevated my understanding of what is recommended when bringing in the Porsche for any reason so that I can experience a positive service call. More

Emergency Repair I was on my way from Chicago to Florida when my electrical systems started failing. I stopped at the dealership in hopes that they could get me back o I was on my way from Chicago to Florida when my electrical systems started failing. I stopped at the dealership in hopes that they could get me back on the road. The staff went above and beyond to get my car fixed and back on the road. I can't say enough positive things about the service I received. Thanks to Todd and everyone else there. More

Truly Exceptional Service Traveling through Indianapolis on a road trip, the drive shaft on my cayenne had failed and needed to be replaced. The kind folks get me in straight a Traveling through Indianapolis on a road trip, the drive shaft on my cayenne had failed and needed to be replaced. The kind folks get me in straight away, replaced the drive shaft and I was back on the road. I am very appreciative of their willingness to help an out of town traveler. More

Passion and Professionalism We visited Tom Wood with family -- I'm a Porsche owner already and we were hoping to introduce them to the marque. Everyone at the dealership was We visited Tom Wood with family -- I'm a Porsche owner already and we were hoping to introduce them to the marque. Everyone at the dealership was friendly and approachable and our sales experience with Barry was nothing short of spectacular. He's uncommonly knowledgeable about cars, from their engineering to the physics of how cars move. We learned a lot of new things, had a great time, and fell in love with a new Porsche. We brought our family here to show them what a different experience it can be, even compared to the other luxury brands they were familiar with. We were totally impressed. More

Car buying and service I've been working with Tom Wood Porsche for the past few years. They were instrumental in helping me research several Porsches and they even reviewed I've been working with Tom Wood Porsche for the past few years. They were instrumental in helping me research several Porsches and they even reviewed the service print-out on the car I eventually purchased. As a result, I get all my routine service work done there too. Great guys. -Blair N More

Always the Best Service experience of any dealer I have been using Jeremy Rodecap as Service Manager at Tom Wood Porsche for over 10 years. His expertise and honesty are very refreshing in the servic I have been using Jeremy Rodecap as Service Manager at Tom Wood Porsche for over 10 years. His expertise and honesty are very refreshing in the service industry. He has taken care of our Porsche since 2005 and always recommended what needs to be done on a routine basis as well as special items ( IMS update ) to keep it running a long time as we are keeping the car long term. We recently decided to do a makeover and added a new convertible top. It was in and out in a day and half and it looks like a new car. I recommend Jeremy and his service team very, very highly when looking for a team with integrity, fair costs and providing first class service no matter how small ( oil change) or big ( IMS) the service may be. R Schonberg More

Professional, and awesome like the product I was taken care of by Lee Douthitt this time and once before in 2010 with the purchase of my first Porsche. Lee introduced me to just about everyone I was taken care of by Lee Douthitt this time and once before in 2010 with the purchase of my first Porsche. Lee introduced me to just about everyone there. I even met the maintenance personnel along with the other sales people and finance manager. I definitely recommend them as the place to buy an amazing machine. Chad Alexander More

Tom Wood Porsche, an Outstanding Experience An outstanding experience. Sales was friendly and professional, Diamond in Finance simplified the process and all was as previously agreed upon, and An outstanding experience. Sales was friendly and professional, Diamond in Finance simplified the process and all was as previously agreed upon, and service, I have had the Cayanne in for one early oil change. The car was returned when promised and clean. More