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Tom Wood Porsche

Indianapolis, IN

4.5
255 Reviews

3473 E 96th St

Indianapolis, IN

46240

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Showing 255 reviews

April 16, 2018

Superb service Purchasing my Porsche Cayenne at to Wood and associated was wonderful they went above to help me purchase my auto. I would highly recommend the Tom More

by Stargirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson and Bill Endy, Lee Douthitt, George Wright
May 07, 2018 -

Tom Wood Porsche responded

Our job is to help you get what you want in a pre-owned vehicle. We’re glad to know we were successful. Stop by anytime.

April 16, 2018

A delayed 30,000 maintenance service with a short staff. John took care of my maintenance issue(30,000 mile) with a limited staff as he had to handle not only me but other customers in for maintenance issues More

by Trom8495
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Moses
May 07, 2018 -

Tom Wood Porsche responded

Thank you for your positive remarks. We take pride in the skill and knowledge of our Service Department. We’re glad you appreciate it, too.

April 10, 2018

718 Cayman Service TW Porsche always does the service on my Porsches. Always reliable and excellent to work with! The sales staff is great as well! Great dealership! More

by Bfle21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Wright
May 07, 2018 -

Tom Wood Porsche responded

Thanks for your business AND your kind words. Service Departments aren’t out front with all the lights and sparkle, but we know that’s where we keep our customers. Glad you’re one of them.

April 09, 2018

Daughters First car Bought a used Camry for my daughters first car from Tom Wood Porsche. Lee ,George ,Bill and Barry made us feel as if we were buying a new Porsche. Lee More

by Brett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Douthitt, George Wright
May 07, 2018 -

Tom Wood Porsche responded

We appreciate your business and your kind words. We hope we can help with your next pre-owned or new vehicle, too.

March 22, 2018

Recall service Jeremy and Tristan were very helpful and scheduling and servicing my car… They did their best and were successful in getting it to me at the time the More

by Porsche cayanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy and Tristan
May 07, 2018 -

Tom Wood Porsche responded

We’ll make certain our Service Department sees your review. They’re total professionals, but like everyone else, they enjoy a compliment.

February 27, 2018

Great Experience Planned to visit multiple dealerships and test drive a number of cars, but Tom Woods ended up being our first and last stop. We test drove the car we More

by wmjason55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Douthitt, George Wright
May 07, 2018 -

Tom Wood Porsche responded

You took the time to comment! Thank you so much. Please stop by anytime, and tell your friends about us. We’ll make you look good.

February 16, 2018

911 GTS Custom Order Bryan and John were amazing. They were able to get an allocation for a hard to find Porsche GTS. I custom ordered a paint to sample color and it turne More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fleishmann , John Moses
May 07, 2018 -

Tom Wood Porsche responded

Such kind thoughts. Thank you. Enjoy your new vehicle and, remember, if you need a second vehicle, our selection of pre-owned is incredible. Stop by soon!

February 12, 2018

Not impressed Uninformed, standoffish, and argumentative at times. NOT the kind of dealer representative I want to deal with up front. Makes me wonder how much as More

by Buy elsewhere
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Barry Wickliff
Feb 13, 2018 -

Tom Wood Porsche responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience at Tom Wood. I would like the chance to speak with you to learn more about the interactions you had with a member of our Sales Team. Can you please email me at george_wright@tomwood.com with your preferred contact information? Thanks for your time, George Wright General Sales Manager Tom Wood Porsche

Feb 13, 2018 -

Tom Wood Porsche responded

We work hard to provide a fantastic experience for everyone. It's discouraging to see that you had a negative experience at Tom Wood. I would like the chance to speak with you to learn more about the interactions you had with a member of our Sales Team. Can you please email me at george_wright@tomwood.com with your preferred contact information? Thanks for your time, George Wright General Sales Manager Tom Wood Porsche

February 03, 2018

Horrible experience They Overbook, are unhelpful . In short not what you would expect from a luxury car dealership.Very very disappointing and frustrating experience.I ha More

by Porsche 2018
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Feb 06, 2018 -

Tom Wood Porsche responded

As much as we regret learning of your recent experience we certainly appreciate your message to our team. We certainly strive to deliver a positive service experience 100% of the time, however, there are times that are less than acceptable in our customer’s perception. We would like the opportunity to provide you with an “Exceptional Experience” the next chance you visit our store. Please contact me so I may rectify the situation. Thank you for your feedback, and we hope to see you on your next service visit. Kindest Regards, Jim Bernardi |Parts & Service Director of Tom Wood Porsche | 317-688-6437 | Jim_Bernardi@tomwood.com

January 31, 2018

Great people second car from them Bryan was great, stayed in touch as we took time to decide on our purchase and Jeremy head of service department was great with service - related ques More

by Porschemacan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan and Jeremy and Bill, Mathew Porter
Feb 01, 2018 -

Tom Wood Porsche responded

We see you’re pleased with your new vehicle, and pleased with us. Great! One of those win-win-win (and so on) situations. Tell others. We’d love to help them, too.

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