Tom Wood Porsche

Awesome staff Couldn’t have been a better experience’!!!! Will do business with them in the future. Love my Cayenne! Barry was awesome. Very open and honest. Couldn’t have been a better experience’!!!! Will do business with them in the future. Love my Cayenne! Barry was awesome. Very open and honest. More

service report really good attitude and the services are really good. detail service is the best that I ever did. All of people have good attitude for anyone come to really good attitude and the services are really good. detail service is the best that I ever did. All of people have good attitude for anyone come to the dealership More

Attentive My Service experience was second to none had the car detailed came out beautiful! I dealt with John castle who was very thorough and knowledgeable I My Service experience was second to none had the car detailed came out beautiful! I dealt with John castle who was very thorough and knowledgeable I have had my car serviced with Tom would be for all my experiences have been top shelf ! More

Audi Q7 TDi We recently purchased a used 2014 Audi Q7 TDi and had an excellent buying experience. From test drive to leaving in our new to us vehicle, we were tr We recently purchased a used 2014 Audi Q7 TDi and had an excellent buying experience. From test drive to leaving in our new to us vehicle, we were treated with courtesy and respect . This was a very easy transaction and I would recommend them to anyone. More

Responsive and Courteous We got a flat tire on our way from Chicago to IU. We called and Matt got us in as soon as we got to the shop. They quickly diagnosed the leak, fixed We got a flat tire on our way from Chicago to IU. We called and Matt got us in as soon as we got to the shop. They quickly diagnosed the leak, fixed the tire and got us on our way. Matt also worked with our tire insurance carrier to proses the claim. Great experience! More

Poor attention to detail. Service advisor did not return phone calls, texts or emails multiple times throughout the service experience. he was ill prepared for our appointment Service advisor did not return phone calls, texts or emails multiple times throughout the service experience. he was ill prepared for our appointment and delivered the car incomplete. Once We spoke to the Service Manager about this he put us in contact with Ernie. Ernie was fantastic and eager to help in every way. Ultimately, the car was finished after 2 more visits, but Ernie followed the process the entire way through after our initial mess. More

Never again. We purchased a used Honda Pilot from this dealership. Joe was great to work with during our test drive. But after a 3 hour, condescending sales pitc We purchased a used Honda Pilot from this dealership. Joe was great to work with during our test drive. But after a 3 hour, condescending sales pitch with the sales manager (in which we didn't really get that great of a deal) we left with the car. Turns out that they let customers (with two little kids) leave the lot and drive 2 hours home with a seized brake caliper, destroyed rotor, and pads... and we're lucky we got home safely. The dealership sprung for part of the $2,000 repair, but not all of it, nor would they cover a rental while it was in the shop for a week. We've also noticed it now needs an alignment. In addition, we noticed right before we left that there weren't even any floor mats in the car. We were promised them, but no one has responded to our numerous follow ups about them, so I suppose we'll have to purchase those ourselves, too. I reached out to the manager a week ago...no response. I guess if you're not buying a six figure Porsche from this dealer, you're not as valued as a customer to them. More