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Tom Wood Porsche
Indianapolis, IN
250 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 250 reviews
August 04, 2019
New Porsche customer. Extremely helpful with the new technology and extremely detailed on the service. I would send anyone interested in Porsche to these folks. They are g Extremely helpful with the new technology and extremely detailed on the service. I would send anyone interested in Porsche to these folks. They are great. More
by Porscheenthusiast1
Employees Worked With
Mathew Porter, Ernie Alvarado
Helpful August 02, 2019
Great experience The dealership has been extremely efficient with all aspects regarding my purchase and very accommodating to my schedule. I have been very satisfied The dealership has been extremely efficient with all aspects regarding my purchase and very accommodating to my schedule. I have been very satisfied with my experience. More
by Xxxxx
Employees Worked With
Bryan Fleischmann
August 01, 2019
John Castle did an amazing job getting me in and out FAST! Dropped my car off for standard service, and Mr. Castle did a great job explaining everything and making my visit fast, smooth and easy! No plans of e Dropped my car off for standard service, and Mr. Castle did a great job explaining everything and making my visit fast, smooth and easy! No plans of ever visiting anywhere else More
by FRED03
Employees Worked With
George Wright, John Castle
July 24, 2019
Service Issue Always happy with my service experience. John is knowledgeable, courteous and professional. He is helpful and always figures out the issue quickly. I Always happy with my service experience. John is knowledgeable, courteous and professional. He is helpful and always figures out the issue quickly. I will return there for all my service needs. More
by JanetM1
Employees Worked With
John Castle
July 18, 2019
Very professional and likable. The salesman was excellent, not pushy. He did not call or email right away, just let us think about for a few days and then we returned on our own. The salesman was excellent, not pushy. He did not call or email right away, just let us think about for a few days and then we returned on our own. The whole process was one of the best car buying experiences we’ve had. More
by G&D712
Employees Worked With
Bryan Fleischmann
June 25, 2019
Service review Tom Wood Porsche and John Castle. my service manager, take care of my Macan S with great personal care. They answer my questions thoroughly. I feel t Tom Wood Porsche and John Castle. my service manager, take care of my Macan S with great personal care. They answer my questions thoroughly. I feel that I can trust their advice and the work they do. More
by Lynn
Employees Worked With
Barry Wickliff , John Castle
June 25, 2019
Thank you Joe! We pre ordered our porsche macan 2019 two months ago. It was nice communication, reasonable price. Thank you Joe for helping us to select options and We pre ordered our porsche macan 2019 two months ago. It was nice communication, reasonable price. Thank you Joe for helping us to select options and models. More
by ColinLi
Employees Worked With
Joe Cordova
May 09, 2019
Service not performed as requested I did research on having my brakes power bled after disconnecting the lines to get the brake calibers reconditioned. The site overwhelmingly said if y I did research on having my brakes power bled after disconnecting the lines to get the brake calibers reconditioned. The site overwhelmingly said if you break your lines you need to have a Porsche system tester 2 so you can actuator valves on cars that have Porsche stability management installed from the factory to get all the air out. I called and requested this to be done they said yes we can do this we have the test unit. Picked up the car brakes didn’t feel any different called and asked about the procedure and they did not use the system tester. Wasted my time paid for an Uber brought in my own brake fluid which was very expensive and now I have to go back on Friday waste more time and hope they do it correct this time. Not a happy customer to say the least. Matt the service tech was nice to work with. He agreed to do the service again which takes two people free of charge but the point is I’ve wasted time and money and they’re not reimbursing me for the expenses I’ve already incurred. More
by Techart911
Employees Worked With
Mathew Porter
May 07, 2019
Best dealer ever The Tom Wood Porsche dealership was phenomenal experience. Richard my salesperson was knowledgeable, a great advocate on the financial side, and an o The Tom Wood Porsche dealership was phenomenal experience. Richard my salesperson was knowledgeable, a great advocate on the financial side, and an overall great guy. Brad the finance guy was also very professional yet engaging and friendly while being very efficient! Oh, and yes, my new Macan is fabulous! I would buy from this team again in a second! More
by Lance the new Macan owner
Employees Worked With
Brad, Richard Sellers
May 02, 2019
Porsche purchase Always good response and help in meeting my needs and requirements. This is my fourth auto purchase through Tom Wood. Each purchase experience has bee Always good response and help in meeting my needs and requirements. This is my fourth auto purchase through Tom Wood. Each purchase experience has been outstanding. More
by Rgmgb
Employees Worked With
Barry Wickliff
